Sat.Nov 12, 2022 - Fri.Nov 18, 2022

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“What is the absolute most you can pay today?”

Collect More

“What is the absolute most you can pay today?” Our favourite question, bar none. If this nugget of gold isn’t in your collection repertoire, then you could be missing out on hundreds, if not thousands of dollars. When a debtor tells us they’ll pay it next week, we ask this question. When they say they can’t pay the full amount today, we ask this question.

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How to Create and Measure an Omnichannel Strategy in Debt Collection

PDC Flow

Creating a digital omnichannel strategy for debt collection is essential for the future. Technology is readily available and there are compliant ways to use it to better connect with consumers. How do you know what you’re planning (or what you’ve already set up) is working as well as it could? Three digital collections experts, Pran Navanandan, Halstead Financial Services, Dianne Harrell, Resident Interface, and Justin Franklin, Cedar Financial, recently paneled a webinar with Accounts Recovery

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Credit Card Debt Is Making a Comeback

Nerd Wallet

Credit card debt took a nosedive in the early days of the pandemic in 2020 as consumers stayed home, lost work and received cash infusions from the government. Two years later, it’s back. Credit card debt increased 15% year over year — the largest one-year increase in more than two decades, according to the Federal. Anna Helhoski writes for NerdWallet.

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FDCPA Suit Accuses Collector of Failing to Identify Creditor to Whom Debt was Owed on Itemization Date

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post FDCPA Suit Accuses Collector of Failing to Identify Creditor to Whom Debt was Owed on Itemization Date first appeared on Accoun

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights

Consumer Finance

Company wrongly charged fees and inaccurately reported homeowner credit information despite pandemic-era housing protections.

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The New Reality: A $700 Monthly Car Payment

Nerd Wallet

When average monthly new-car payments surpassed $700 in May and car prices reached record highs, many potential car buyers decided to sit on the sidelines until the market returned to normal. Six months later, normal looks further away than ever. The Federal Reserve continues to raise the federal funds rate, driving auto loan interest rates. Shannon Bradley writes for NerdWallet.

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Getting to Know Jon Daane of TEC Services Group

Account Recovery

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Jon Daane of TEC

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CFPB Reports Highlight Problems with Tenant Background Checks

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) issued two reports on the tenant background check industry.

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CFPB Seeks Public Comment on Collecting Data on Auto Lending Market

Troutman Sanders

On November 17, the Consumer Financial Protection Bureau (CFPB) announced it is seeking public comment on its proposal to develop a new data set to better monitor the auto loan market. According to the CFPB, greater visibility into market trends would allow lenders and investors to spot emerging opportunities, improve risk management practices, and ultimately expand access to credit and refinancing.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Are Gas Prices Going Down?

Nerd Wallet

The average regular gas price in the U.S. as of Nov. 14 is $3.773 per gallon, according to AAA, which tracks gas prices. So are gas prices going down? Well, it depends on what you’re comparing with the current prices. It’s much cheaper than some of the prices we saw this year. The average price. Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com.

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Daily Digest – November 18. Suit Accuses Collector of Failing to Identify Creditor; Collector Not Liable for Wrong-Number Calls

Account Recovery

FDCPA SUIT ACCUSES COLLECTOR OF FAILING TO IDENTIFY CREDITOR TO WHOM DEBT WAS OWED ON ITEMIZATION DATE A defendant has removed a lawsuit alleging violations of the Fair Debt Collection Practices Act and Regulation F originally filed in Florida state court to federal court, after it was accused of sending a Model Validation Notice that … The post Daily Digest – November 18.

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5 Ways to Keep an Impressive Credit Score during Retirement

Credit Corp

We often think of retirement as a time when we should preserve our wealth, instead of building an impressive credit score. While this may be the case in some instances, as a majority of retirees often scale down on their borrowing, keeping your credit score high during retirement can be beneficial for a variety of reasons. It tends to differ from person to person. . credit score during retirement.

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CFPB Supervisory Examinations Find Credit Reporting Failures, Junk Fees, and Mishandling of COVID-19 Protections

Consumer Finance

Agency examiners find legal violations across consumer financial products and services.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Gemini Credit Card Adds 10% Crypto Rewards on Gas and EV Charging

Nerd Wallet

The investing information provided on this page is for educational purposes only. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. The Gemini Mastercard just became more valuable for drivers looking to earn crypto rewards. Beginning on Nov. 15, 2022, Craig Joseph writes for NerdWallet.

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22 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant … The post 22 Companies Seeking Collection Talent first appeared on AccountsRecovery.net.

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Failed Crypto firm sees a million people and businesses owed money

UK debt collections

Over a million people and businesses could be owed money in the UK following the collapse of the crypto exchange FTX, according to bankruptcy filings. There have also been reports that FTX suffered a hack, taking millions of dollars of crypto from the firm. It’s a worrying time for individuals who have money in the business. In the UK, crypto assets are largely unregulated, and experts and financial watchdogs warn there’s little protection for consumers.

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Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos

Consumer Finance

Hoy día, la Oficina para Protección Financiera del Consumidor (CFPB) ha emitido dos reportes sobre la industria de la verificación de antecedentes de inquilinos.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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FTX Collapse: What Happens to Your Crypto?

Nerd Wallet

The investing information provided on this page is for educational purposes only. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. It’s November 2022: Do you know where your cryptocurrency is? After the collapse of the exchange FTX this month, Andy Rosen writes for NerdWallet.

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Debt Collection Lawsuits ‘Flooding’ Courts in Michigan: Report

Account Recovery

A commission organized by the Michigan Supreme Court has released a report summarizing that debt collection lawsuits are “dominating” the docket in Michigan’s state court — coming second only to traffic violations — and that 10 plaintiffs are responsible for nearly 75% of all collection lawsuits filed in the state. A copy of the report, … The post Debt Collection Lawsuits ‘Flooding’ Courts in Michigan: Report first appeared on AccountsRecovery.net.

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Accountants should ‘help’ prevent SME late payment says expert

UK debt collections

The combination of accountants’ expertise and real-time cashflow forecasting can play a major role in safeguarding small businesses against the worsening issue of late client payments, according to Alex von Schirmeister, managing director UK & EMEA at Xero. “Any company that is very aware of its accounts and on top of its numbers will have more information at hand and will therefore be able to spot cashflow problems more easily,” he says.

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California Updates Protections for Service Members and Veterans

Troutman Sanders

Please join Consumer Financial Services Partner Chris Willis and his guest and colleague Tony Kaye as they discuss the recently enacted California Senate Bill 1311 or Military and Veteran Consumer Protection Act of 2022. Effective January 1, 2023, the new bill — drawn up by the California attorney general’s office — intends to enhance consumer protections for military service members, directly affecting the Military Lending Act’s exception for loans to purchase motor vehicles and other personal

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Crypto Crisis Spreads to Winklevoss Twins’ Gemini Earn

Nerd Wallet

The liquidity crisis among major cryptocurrency players continued to spread Wednesday as the Gemini exchange told customers that they may be unable to withdraw assets from a program that pays rewards on deposited cryptocurrency. The development directly affects only users of the Gemini Earn program, which pays rewards upward of 8% to customers who lend.

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Judge Grants MSJ For Defendant in FDCPA Case Over Email Communications

Account Recovery

We’re all busy people and time is one thing we don’t have enough of, so I try to be very conscious of that and keep the articles I publish as brief and to the point as possible. Sometimes — especially when writing about court rulings — it can be tough to summarize lengthy opinions into … The post Judge Grants MSJ For Defendant in FDCPA Case Over Email Communications first appeared on AccountsRecovery.net.

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Council writes off nearly £1.3m in unpaid Business Debt

UK debt collections

A Council has decided to write off nearly £1.3m in unpaid business debt it has been reported. Cardiff council took the decision to write off “irrecoverable” debts amounting to over £1 million owed to it through taxes on non-domestic properties. Cardiff Council’s cabinet voted to authorise the writing off of non-domestic rates debts totaling £1,282,187.71 at a meeting today.

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4 Tips for Collecting Payments While Maintaining a Positive Customer Experience

Taurus Collect

Whether you are a freelancer or business owner, run an agency, or work with a customer success team, collecting payments is an inevitable part of businesses. After all, receiving timely payments from customers is what keeps the lights on (literally). Additionally, no company can practically sustain itself without collecting revenues. When businesses invest hours of hard work in a project, and their customer doesn’t pay for it, it wastes effort, time, and resources.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.