Sat.Sep 30, 2017 - Fri.Oct 06, 2017

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Requirements for Reporting Delinquent Accounts to Credit Bureaus

BYL Collections

One of the questions most asked of BYL Collections during onboarding of new accounts is regarding credit bureau reporting. Obviously, our credit and collections clients understand how credit bureau reporting may actually prompt a call or payment from a customer. When we take on the responsibility of recovery of an account, we also plan to report the bad debt to the credit bureaus.

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Eleventh Circuit Holds Voice Mail Message is a Communication

Consumer Financial Services Law

The Eleventh Circuit has held that a voice mail message left for a consumer is a “communication” under the FDCPA. In Hart v. Credit Control, LLC, 2017 U.S. App. LEXIS 18375 (11 th Cir. Sept, 22, 2017), the debt collector left a message which stated: This is Credit Control calling with a message. This call is from a debt collector. Please call us at 866-784-1160.