Top 6 Complaints Against Debt Collection Companies
National Service Bureau
APRIL 6, 2015
Debt collection companies walk a fine line between business efficiency in their primary function (accounts receivable management), while at the same time needing to respect the fact that the debtor is a valuable client to the business for whom they are running collections. Aggressive tactics are punishable by regulation, but perhaps more commonly, they run the risk of misrepresenting the business to its clients and having a negative impact on the business’s reputation.
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