Getting to Know Will Turner of TEC Services Group
- Will Turner once ran 62 miles on a treadmill. Aside from the obvious question — why — it’s an accomplishment that should be at the top of anything that mentions Turner, who is back for his second stint at TEC Services Group. A lot wiser and still an advocate of everything that technology has to offer, Turner keeps trying to find opportunities and overcome challenges for his clients. Read on to learn more about Will, which TV channel his golden retrievers prefer, and how his ex-wife’s sister got him into the business.
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- This series is sponsored by TEC Services Group
Judge Grants MTD in FDCPA Case Over Sending Letter Response to ‘Email Only’ Notification
- For the second time this week, we have a ruling in favor of a defendant that was sued for responding to a “please only contact me via email” message with a letter, but this time, the judge uses Regulation F to show why the defendant did not violate the Fair Debt Collection Practices Act it was accused of breaking, in a case that was defended by Jacob Bach and Xerxes Martin of Martin Golden Lyons Watts Morgan.
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Private Equity’s Growing Influence in Medical Debt Collection
- The healthcare industry is facing an alarming rise in medical debt, with private equity firms playing an increasingly dominant role. The influence of these firms has transformed revenue cycle management (RCM), raising concerns about more aggressive debt collection practices and higher financial burdens on patients, according to a newly released report.
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The Delicate Balance of Self-Service Payment Portals: Minimizing Risk Without Adding Friction
- As digital transformation reshapes the collection and payments landscape, more consumers are using self-service payment portals to manage their debts. However, the need to ensure security without driving away users due to excessive friction remains a significant challenge.
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WORTH NOTING: What the Fed’s interest rate cut will mean for people trying to buy or sell a home … Five scams to be on the lookout for when you are traveling abroad … What you need to know about the “disjunction effect” and what it has to do with consumers’ willingness to spend money … The five best mascots in the National Football League, according to football fans … Amazon is raising the minimum wage it pays workers and is now offering them free transportation … A new survey sheds light on how remote workers are spending their days … “Starry Night” isn’t just a beautiful painting — it’s also scientifically accurate … The one change you need to make if you want to be better at influencing people.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
