Account Recovery

SEPTEMBER 20, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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Collections Fair Debt Collection 246

American Profit Recovery

SEPTEMBER 18, 2024

“I have a lot of small invoices in my business that have not been paid. What should I do?” This is a common question our team gets from small and large businesses regarding lower dollar amount invoices that remain unpaid. Many businesses think it’s not worth the effort to implement collection activity on small invoices. But what if we told you that focusing on these in your business could add up to significant amounts of money recovered for your business.

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Collections Agency Collection Agencies Debt collector Collections 218

Consumer Finance

SEPTEMBER 16, 2024

The CFPB today published guidance to help federal and state consumer protection enforcers stop banks from charging overdraft fees based on phantom opt-in agreements.

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Banks Financial services 133

UK debt collections

SEPTEMBER 17, 2024

The Intellectual Property Office (IPO) has issued a fresh warning to customers to beware of misleading requests for payments, sent by unsolicited organisations. These typically take the form of invoices requesting payment for trade marks, designs, or patents services. Such ‘services’ – once paid for – may simply never be provided, or may be of little or no benefit to the customer (for example, inclusion on an ‘exclusive online register’, not recognised by the IPO or any other official body).

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Trade Government 85

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

Account Recovery

SEPTEMBER 16, 2024

A District Court judge in Maryland has denied a defendant’s motion to compel arbitration in a Fair Debt Collection Practices Act (FDCPA) case, ruling that the defendant waived its right to arbitrate by engaging in prior litigation. The background: In August 2016, the plaintiff took out a personal loan that was sold and transferred through several financial entities, ultimately landing in the hands of the defendant.

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Collections Fair Debt Collection Personal loans Loans 246

Consumer Finance

SEPTEMBER 18, 2024

CFPB Director Rohit Chopra provided opening remarks at the 2024 Aspen Institute Cyber Summit.

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UK debt collections

SEPTEMBER 18, 2024

Bristol City Council is owed £229m in unpaid debt, included nearly £52m of council tax it has failed to collect. However unpaid invoices account for much of the debt – £88.6m – and £30.9m of this is not due until next year. Bristol City Council revealed the figure – which also included rent arrears and clean air zone (CAZ) charges – in a report to the strategy and resources policy committee on Monday.

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Collections 71

Account Recovery

SEPTEMBER 20, 2024

In our continuation of “inconvenient time/place ruling week” here at AccountsRecovery, we have yet another ruling in a defendant’s favor, except this time, it’s not on a motion to dismiss. A District Court judge in Oklahoma has denied a plaintiff’s motion to remand a case back to state court where it was originally filed, ruling that receipt of a single unwanted communication is enough for the plaintiff to have suffered a concrete injury and keep the case in federal

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NCBA Law Practice Management Blog

SEPTEMBER 19, 2024

Lots of law firm owners don’t pay for advertising, at all. But, for those who do, they’re often skipping a crucial step, that will allow their marketing campaigns to flourish. They don’t have an intake program. With any paid advertising campaign, it’s essential to be able to track calls and clicks – because, if you can’t , you won’t know whether your campaigns are working, or not; and, your new marketing strategy could devolve into a money pit.

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Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

Consumer Finance

SEPTEMBER 16, 2024

Over the past decade, we have seen a significant incursion into consumer deposit taking and payments activities by companies that aren’t banks or credit unions. These firms want the public benefits of being a bank or credit union, without the public obligations.

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Credit Unions Credit Unions Banks 97

The Kaplan Group

SEPTEMBER 19, 2024

A new study by The Kaplan Group , a commercial collection agency, reveals a significant shift in the U.S. debt collection industry, which has seen notable shifts from 2019 to 2024, marked by a surge in public interest. This report explores these trends, highlighting state-level variations and national patterns as revealed by recent industry and search data.

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Debt collector Commercial Collection Collections Agency Collection Agencies 52

Account Recovery

SEPTEMBER 20, 2024

PLANO, Texas, Sept. 19, 2024 — Leading healthcare technology and RCM company CorroHealth has finalized its acquisition of the Xtend healthcare revenue cycle management business from Navient, further positioning the company as the clear leader in revenue cycle management consultancy and technology. The arrangement provides significant scale to CorroHealth’s existing RCM offerings as well as new patient engagement capabilities.

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Acquisition Healthcare 130

Qualco

SEPTEMBER 19, 2024

Financial institutions face immense pressure to stay ahead of the curve, especially in detecting fraudulent activities, boosting subscription rates and optimising marketing campaigns. QUALCO Data-Driven Decision Engine (D3E) leverages predictive analytics to help institutions tackle these critical issues with precision and efficiency. Our latest report , "Predictive Analytics Use Cases: How to Prevent Fraud, Increase Subscriptions & Optimise Campaigns with QUALCO Data–Driven Decision Engine"

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Financial Institution Acquisition Financial services Banks 52

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

Consumer Finance

SEPTEMBER 19, 2024

Today, the Consumer Financial Protection Bureau (CFPB) issued a proposed rule with a narrow amendment to disclosure requirements for certain international money transfers, or remittances.

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FFGN COLLECT NY

SEPTEMBER 18, 2024

Let’s say your company executed a promissory note with a client company that borrowed $100,000. The parties execute a valid promissory note on October 24, 2024, that indicates the amount borrowed and the date of repayment, October 15, 2025. Then around the date the note becomes due, the client states they need six additional months (April 15, 2026).

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Loans Collections 52

Account Recovery

SEPTEMBER 20, 2024

Advocate Health, one of the largest non-profit healthcare systems in the U.S., announced yesterday it will cancel judgment liens tied to unpaid medical debt across its six-state service area. This move impacts more than 11,500 properties, with some liens dating back more than 20 years. What’s happening: As part of its ongoing efforts to overhaul its approach to medical debt, Advocate Health has committed to forgiving medical debt associated with these liens.

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Healthcare Judgment 130

Qualco

SEPTEMBER 19, 2024

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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Credit Management Creditors Government Collections 52

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv

Consumer Finance

SEPTEMBER 18, 2024

Director Chopra delivered remarks on streamlining the refinancing process following the Federal Reserve federal funds rate reduction.

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Financial services 93

TCPA

SEPTEMBER 16, 2024

A Texas federal court recently granted summary judgment for the defendant in a TCPA putative class action, finding that prerecorded calls to schedule a pest inspection were informational rather than telemarketing. Bradford v. Sovereign Pest Control of TX, Inc., No. 4:23-cv-00675, 2024 WL 3851229 (S.D. Tex. Aug. 10, 2024).

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Judgment 52

Account Recovery

SEPTEMBER 19, 2024

Getting to Know Will Turner of TEC Services Group Judge Grants MTD in FDCPA Case Over Sending Letter Response to ‘Email Only’ Notification Private Equity’s Growing Influence in Medical Debt Collection The Delicate Balance of Self-Service Payment Portals: Minimizing Risk Without Adding Friction WORTH NOTING: What the Fed’s interest rate cut will mean for people trying to buy or sell a home … Five scams to be on the lookout for when you are traveling abroad … What you need to kno

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Collections 130

Debt Free Colorado

SEPTEMBER 14, 2024

Our Bankruptcy Lawyers are Your Local Legal Lifeline Are you looking for bankruptcy lawyer in Denver, CO ? When considering bankruptcy, having an experienced attorney by your side is essential. Bankruptcy laws can be complex and are always subject to change. A skilled Denver bankruptcy lawyer can easily navigate this legal process’s ins and outs.

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Lawyers Bankruptcy Chapter 13 bankruptcy Chapter 7 bankruptcy 52

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Consumer Finance

SEPTEMBER 19, 2024

La enmienda propuesta le provee a los consumidores información más clara acerca del tipo de preguntas que podrían ser mejor manejadas por la compañía de envío de remesas, antes de que el consumidor contacte a la CFPB o a la entidad reguladora estatal que sea relevante a su caso.

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Collection Industry News

SEPTEMBER 19, 2024

WashingtonCNN — A key driver of the US economy remains solid. Spending at US retailers rose 0.1% in August from the prior month, the Commerce Department reported Tuesday. That’s a much slower pace than July’s upwardly revised 1.1% gain, but well above the 0.2% decline economists projected in a FactSet poll. The figures are adjusted for seasonal swings but not inflation.

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Retail Banks Collections Government 40

Account Recovery

SEPTEMBER 19, 2024

For the second time this week, we have a ruling in favor of a defendant that was sued for responding to a “please only contact me via email” message with a letter, but this time, the judge uses Regulation F to show why the defendant did not violate the Fair Debt Collection Practices Act it was accused of breaking, in a case that was defended by Jacob Bach and Xerxes Martin of Martin Golden Lyons Watts Morgan.

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Fair Debt Collection Collections 130

Account Recovery

SEPTEMBER 19, 2024

The healthcare industry is facing an alarming rise in medical debt, with private equity firms playing an increasingly dominant role. The influence of these firms has transformed revenue cycle management (RCM), raising concerns about more aggressive debt collection practices and higher financial burdens on patients, according to a newly released report.

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Healthcare Collections Acquisition Collections Agency 130

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?