Judge Awards $14k in Damages, Attorney’s Fees in FDPCA Default Judgment Over Missing Dispute Flag
- A District Court judge in Michigan has awarded a plaintiff $6,000 in damages plus more than $8,500 in attorney’s fees in a default judgment against a collection operation that was accused of violating the Fair Debt Collection Practices Act by not marking an account furnished to the credit reporting agencies as disputed.
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AI Taught To Interpret Human Emotions in Real-Time
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- Finnish researchers have developed an AI model that interprets human emotions in real-time, a breakthrough that holds significant implications for professionals in the credit and collection industry, according to a published report. This technology, which can identify six emotional states — happiness, boredom, irritation, rage, despair, and anxiety — offers a new way to understand and respond to consumer moods during interactions.
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Court Approves $3.65M Settlement in Convenience Fee Suit
- A District Court judge in Pennsylvania has approved a $3.65 million settlement in a class-action lawsuit involving convenience fees charged by a student loan servicer to consumers making payments.
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TRAKAmerica Acquires KnovaOne
- TRAKAmerica (Data Search NY Inc.) is pleased to announce the acquisition of KnovaOne, a fast-growing business process outsourcing company with demonstrated legal and accounts receivable management industry experience. The acquisition will allow TRAKAmerica, a key provider in legal recovery process optimization, to expand its service offerings to its clients and supplier network, reinforcing its important position in the legal portfolio management, legal process outsourcing and collateral recovery management markets.
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21 Companies Seeking Collection Talent
- Wondering if the grass is greener somewhere else? Curious what companies are paying to attract new hires? Maybe you need some data to help you ask for that raise. There are a lot of reasons to check out the weekly job summary listings, to stay on top of who’s hiring in the ARM industry.
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WORTH NOTING: How to remember to appreciate the little things and fall back in love with your life … The 10 most common lies that doctors and the medical community tell their patients … The best fantasy books of all-time, according to experts … How to be accommodating for employees who ask for time off for religious holidays … How to navigate summer holiday travel like a pro … How much profit McDonald’s is making on its new $5 meal … Taking an argument over video games to the extreme … Who has the most to lose in tomorrow night’s presidential debate.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
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