Account Recovery

MAY 7, 2025

The Governor of Virginia has signed a medical debt collection bill into law that will place limits on how healthcare debts owed by Virginians are able to be collected. Driving the news: Virginia Governor Glenn Youngkin has signed HB 1725, also known as the Medical Debt Protection Act, into law. The legislation introduces new restrictions on the collection of medical debts, seeking to protect patients from aggressive collection practices and additional financial hardship.

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American Profit Recovery

MAY 7, 2025

Calling customers in good times is pretty easy and stress-free for most of us. But calling them when they have not paid their bill is a different type of phone call. While using a collection agency can be a necessary part of your accounts receivable process, it is important for your business to use internal resources to try to resolve a past-due account before sending it to collections.

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Collection Agencies Collections Agency Collections 175

True Accord

MAY 5, 2025

TrueAccord is proud to announce that Katie Neill, its General Counsel & Chief Compliance Officer, has been appointed to the Debt Collection Advisory Committee of the California Department of Financial Protection and Innovation (DFPI) for the 2025-2027 term. This board is comprised of seven members who provide feedback to the DFPI for its debt collection licensing program.

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PDC Flow

MAY 6, 2025

Customizing your PDFs for customers to fill and sign is now easier than ever with PDCflow! PDCflow is excited to announce upgrades to our digital documents and esignatures, so you can tailor requests to fit your needs. Benefits of eSignature and Document Enhancements Paperwork is an essential part of business. Most companies require signatures or collect forms in the course of business.

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Collections 93

Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te

National Service Bureau

MAY 22, 2025

Learn why the rise in debt collection complaints doesn't always indicate wrongdoing & how focusing on valid complaints can improve practices & outcomes.

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Collections 59

Account Recovery

MAY 27, 2025

Patient payment plans are supposed to make medical bills manageable. Instead, theyre parking roughly onethird of collectible revenue in longterm receivables and still failing to match what most households can afford, according to PayZens new State of Healthcare Affordability: The Provider Perspective2025 report. Why it matters: Hospitals, health systems and the collection agencies that serve them are effectively acting as lenders, but with none of the pricing power or risk controls commercial fi

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American Profit Recovery

MAY 12, 2025

Debt collectors have an enormous responsibility to every business they represent. On the one hand, a business hires a collection agency to collect from customers that have not paid them. And on the other hand, it’s important to understand that keeping your customers is of equal importance. Hiring a third-party collection agency is a big step for many businesses.

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Debt collector Collection Agencies Collections Agency Collections 152

True Accord

MAY 22, 2025

New York Citys Department of Consumer and Worker Protection (DCWP) has been actively revising an amendment to their debt collection rules since November 2022. Multiple rounds of proposed amendments and public hearings have occurred, resulting in several revisions based on stakeholder feedback. In August 2024, DCWP published a notice of adoption of the final version of the amendment, initially effective December 1, 2024.

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PDC Flow

MAY 1, 2025

Does your company know how to improve cash flow by eliminating the payment delays that slow everything down? Manufacturing companies rely on timely deposits to manage production timelines, purchase materials, and schedule labor. Choose PDCflow and your manufacturing business can send messages to request an esignature and payment all in one step. Stabilize revenue and speed up your processes.

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Manufacturing Collections 67

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.

Fraser

MAY 15, 2025

Under the Michigan Uniform Trade Practices Act, MCL 500.2001 et seq. , an insurer is liable for penalty interest if it fails to timely pay a claim, MCL 500.2006(1). “The purpose of the penalty is to penalize insurers for dilatory practices in settling meritorious claims, not to compensate a plaintiff for delay in recovering benefits to which he or she is ultimately determined to be entitled.

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Qualco

MAY 8, 2025

Modern debt collection is no longer just about recovering outstanding balances its about creating recovery journeys that feel seamless, supportive, and smart. As financial pressures grow and borrower expectations shift, organisations must find new ways to combine operational efficiency with a human touch. At the same time, the business case for transformation is undeniable: Phone-based collections cost an average of 5.58 per interaction.

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Account Recovery

MAY 28, 2025

A bill is on the desk of Illinois Governor JB Pritzker that would allow victims of coerced debt to fill out a form that would be submitted to a collection agency and would then prohibit the agency from attempting to collect on the debt. The bill, House Bill 3352, would amend the Illinois Collection Agency Act to formally recognize coerced debt and outline a process for survivors of domestic violence, sexual assault, and human trafficking to assert that they are not liable for debts incurred thro

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Collections Collection Agencies Collections Agency Debtor 130

American Profit Recovery

MAY 2, 2025

Hiring a collection agency for your business can be an extremely smart move and a strategic advantage in improving your cash flow. If you have customers who are consistently late or who have not paid you at all, and those are piling up, it’s time to make that decision. However, effective debt collections happen when you have the proper documentation in front of you.

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Collection Agencies Collections Agency Collections 152

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

Consumer Finance

MAY 5, 2025

The CFPB is announcing that it will not prioritize enforcement actions taken on the basis of the Truth in Lending (Regulation Z); Use of Digital User Accounts to Access Buy Now, Pay Later Loans, 89 Fed. Reg. 47,068 (May 31, 2024) (Buy Now, Pay Later).

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Loans 68

Burt and Associates

MAY 13, 2025

    When In-House Debt Collection Training Isn’t Enough: Knowing When to Call a Commercial Collection Agency By Burt and Associates Commercial Debt Collection Table of Contents Why Training In-House Collection Staff Matters What to Include in Your Collector Training Program Red Flags That It’s Time to Escalate Benefits of Working with a Commercial Collection Agency How to Transition a Debt to a Professional Agency Final Thoughts   Why Training In-House Collection Sta

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Collections Commercial Collection Collection Agencies Collections Agency 52

National Service Bureau

MAY 22, 2025

Medical debt collection is becoming an increasingly challenging task for healthcare providers. As patient responsibility grows and insurance reimbursement processes become more fragmented, recovering unpaid medical claims is more critical—and more complicated—than ever before.

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Collections Healthcare 59

Collections Law

MAY 13, 2025

At the Law Offices of Alan M. Cohen & Associates LLC, we understand the frustration business owners face when clients don’t pay. With over 60 years of combined experience, our commercial collections lawyers have fought tirelessly to recover debts for businesses throughout Massachusetts. We are aggressive, relentless and ethical in our pursuit of your money.

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Debtor Commercial Collection Judgment Lawyers 68

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

Account Recovery

MAY 5, 2025

After a five-year hiatus, the Department of Education will resume involuntary collections on federal student loans today, impacting millions of borrowers already in default. As of May 5, the department will begin garnishing wages, tax refunds, and Social Security payments for borrowers who have defaulted on their loans, a significant shift after a pandemic-era pause on collections.

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Student Loans Student loans Loans Garnishment 147

American Profit Recovery

MAY 15, 2025

If you are a consumer struggling with ongoing debt and a mountain of unpaid bills, please know there is hope. There are effective ways to tackle the stress of debt. If you have decided that enough is enough and you are ready to be disciplined and become financially healthy, sometimes some simple and consistent strategies can make a big difference in your life.

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Debt collector Credit Card Debt Collection Agencies Collections Agency 152

UK debt collections

MAY 13, 2025

A well known Medical Gas Suppliers company has ceased trading after plunging into administration after 41 years. Blair Milne and James Fennessey, partners with Azets, have been appointed joint administrators of medicinal gas pipeline installation and servicing specialist, Hospital Pipeline Installations Limited (HPI). Founded over 40 years ago in 1984,and headquartered on Duke Street inPaisley, Renfrewshire, with an additional office in Rochdale, England, HPI was a leading designer and installer

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True Accord

MAY 7, 2025

Today TrueAccord Corp. (TrueAccord), a digital-first debt collection agency that is reinventing the collections experience with the use of machine learning technology to help customers resolve their debts, announced it has acquired Sentry Credit, Inc. (Sentry). Through this strategic acquisition, TrueAccord continues to accelerate its industry-leading growth with an expanded client portfolio and the addition of Sentrys first-party collection and litigation services.

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Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

Collections

FFGN COLLECT NY

MAY 19, 2025

Numbers tell a story, but you need more to succeed and win your New York debt collection case. Establishing liability between you and your delinquent customer is key. But rather than presenting the documentation to the non-paying client, you need to prove it to the court or arbitrator. You must use your company’s legal name when filing a lawsuit, mediation, or arbitration.

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Brown and Joseph

MAY 12, 2025

Brown & Joseph is thrilled to have Eric Reiman, Vice President of Business Development, taking on an active role collaborating with Life & Health department… The post Driving Life & Health Overpayment Recovery: Eric Reiman Expands Leadership Role at Brown & Joseph appeared first on Brown & Joseph, LLC.

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Account Recovery

MAY 7, 2025

The Court of Appeals for the Third Circuit has overturned a summary judgment ruling in favor of a defendant that was sued for violating the Fair Credit Reporting Act because it reported an overdue balance to the credit reporting agencies after receiving notice that the balance was being disputed by the plaintiffs. The background: This case stems from a dispute between the plaintiffs and one of the defendants regarding a vehicle lease.

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Judgment 147

PDC Flow

MAY 29, 2025

Effective esignature management requires more than just successfully getting a document signed. It depends on esignature features like: Automated request tracking Automated reminders Easy template creation and signing Reliable reporting With PDCflows esignature management platform, your team stays informed. Staff are in control at every stage of a request, which boosts completion rates and keeps deals moving forward.

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Law Firms Collection Agencies Collections Agency Collections 53

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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