February, 2023

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It’s important to have a career where we can help others

American Profit

By Delaney: “Thank you for helping me today.” “Thank you for reaching out and for being understanding and compassionate.” “Thank you so much for hearing me out, you don’t get that often.” These are just a few of the many compliments we hear daily at American Profit Recovery. We hear these kind words because our collectors are expertly trained on the job to be equipped for real-time problem-solving.

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ChatGPT Won’t Replace Financial Advisors Yet. Here’s Why

Nerd Wallet

Sam Taube writes for NerdWallet. Email: staube@nerdwallet.com. Twitter: @samuel_taube. The article ChatGPT Won’t Replace Financial Advisors Yet. Here’s Why originally appeared on NerdWallet.

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Complaint Accuses Hospital, Agency of Trying to Collect on Worker’s Comp Debt

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Complaint Accuses Hospital, Agency of Trying to Collect on Worker’s Comp Debt first appeared on AccountsRecovery.net.

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How to Deal with Clients Who Don't Pay

Enterprise Recovery

When you agree to do business with another company, the expectation is that you'll provide goods or services, and they'll pay in a timely manner. Providing the goods or services costs your company in overhead, salaries, expenses, and more. So what happens if your client doesn't pay on time or at all? Is there anything you can do to get paid or prevent late payments?

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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CFPB Orders TitleMax to Pay a $10 Million Penalty for Unlawful Title Loans and Overcharging Military Families

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) took action against a web of corporate entities operating under TMX Finance, broadly known as TitleMax, for violating the financial rights of military families and other consumers in providing auto title loans.

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What results should you expect from using a collection agency?

American Profit

It’s a common question. What type of results should I expect from using a collection agency for my business? If your organization has made the decision to move forward on hiring a debt collection agency, you’ll be asking some common questions. How does the process work? What does the agency need from us? And of course, probably the most popular question about what type of results you might expect.

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Supreme Court Hears Student Debt Cancellation Cases: What to Know

Nerd Wallet

Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com. Twitter: @AnnaHelhoski. Eliza Haverstock writes for NerdWallet. Email: ehaverstock@nerdwallet.com. Twitter: @elizahaverstock. The article Supreme Court Hears Student Debt Cancellation Cases: What to Know originally appeared on NerdWallet.

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Security Company Reaches $6.5M Settlement with Mass. AG Over Collection Tactics, Improper Renewals

Account Recovery

The Attorney General of Massachusetts has announced a $6.5 million settlement with a home security company that was accused of “trapping” consumers in long-term auto renewal contracts while also violating the state’s debt collection regulations. A copy of the consent judgment with Safe Home Security, its sister companies, and the company’s chief executive can be … The post Security Company Reaches $6.5M Settlement with Mass.

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Are You Taking Too Long to Collect on Receivables?

Enterprise Recovery

When your business has a late-paying client, follow-up calls must be handled quickly and with conviction. Late or non-paying clients cause your business to write receivables off as bad debt, and they could cause the deterioration of your business relationships. Or you could escalate to a professional B2B collections agency that values your business relationships and your cash flow.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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CFPB Shuts Down Mortgage Loan Business of RMK Financial for Repeat Offenses Against Military Families

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) permanently banned RMK Financial Corporation, which does business as Majestic Home Loans, from the mortgage lending industry by prohibiting RMK from engaging in any mortgage lending activities or receiving remuneration from mortgage lending.

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Classic Motorcycle brand facing liquidation due to customer dispute

UK debt collections

Classic Motorcycle Company Hesketh Motorcycles are facing liquidation after a winding up order was served on the company by a customer. Customer Paul Anderson, 57, first contacted Hesketh Motorcycles in May 2021 and paid a £10,000 deposit towards the last £30,000 Sonnet café racer model Hesketh were going to make. In emails seen by Motorcycle News, Hesketh Managing Director, Paul Sleeman, confirmed that a build slot for the Sonnet was available, and on May 26 further confirmed via email.

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Questions to ask a commercial collection agency before hiring

American Profit

A commercial collection agency is an agency that works to resolve debt between two businesses. Commonly known as B2B debt collections, it’s the process of mediating financial disputes and overdue invoices owed to a commercial client. In many cases, these invoices and balances due can add up to a substantial amount of money. If, for example you are in manufacturing or distribution and you extend credit in the form of pallets of products, you’ll want to know how quickly you can get pai

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Strategies Small Businesses Can Use to Retain Employees

Nerd Wallet

Lisa Anthony writes for NerdWallet. Email: lanthony@nerdwallet.com. The article Strategies Small Businesses Can Use to Retain Employees originally appeared on NerdWallet.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Judge Dismisses FDCPA Case Over Use of County Sheriff as Process Server

Account Recovery

A District Court judge in Indiana has adopted a Magistrate Judge’s report that recommended a defendant’s motion to dismiss be granted in a Fair Debt Collection Practices Act case related to the use of law enforcement officials effecting the service of process for a collection lawsuit. A copy of the ruling in the case of … The post Judge Dismisses FDCPA Case Over Use of County Sheriff as Process Server first appeared on AccountsRecovery.net.

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Advice for Busy Business Owners

Enterprise Recovery

When you own your own business, something always demands your attention. Whether it's troubleshooting office issues like internet outages, customer service challenges, or trying to get paid, entrepreneurship is a busy vocation. To grow your business, you may need to adjust your focus from putting out fires to looking at your business differently. Adjust your perspective with this helpful advice for busy business owners.

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CFPB Announces Appointments of New Advisory Committee Members

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) announced today the appointment of new members to the Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council.

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Meet The 2023 FICO Decisions Awards Winners!

Fico Collections

Home Blog FICO Meet The 2023 FICO Decisions Awards Winners! 15 companies recognized for successful innovation in AI, machine learning and decision management Saxon Shirley Mon, 02/27/2023 - 08:09 by Nikhil Behl expand_less Back To Top Mon, 02/27/2023 - 08:00 2023 FICO Decisions Award Winners - Decisions That Matter It's with great enthusiasm that I reveal the victors of the 2023 FICO® Decisions Awards !

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Ready for more on-time payments this year? Do these now

American Profit

A New Year is upon us and hopefully a new season of busy activity for all you small business operators. Whether you are a lawn care or landscaping professional, contractor, a plumber or electrician or any small business that gets busy during the spring and summer months, it’s time to review your accounts receivable process before you get too busy.

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Can College Abroad Actually Save You Money?

Nerd Wallet

Eliza Haverstock writes for NerdWallet. Email: ehaverstock@nerdwallet.com. Twitter: @elizahaverstock. The article Can College Abroad Actually Save You Money? originally appeared on NerdWallet.

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Calif. Appeals Court Upholds Denial of Motion to Compel Arbitration in RFDCPA Case

Account Recovery

The California Court of Appeals has upheld a lower court’s ruling denying a motion to compel arbitration filed by a collection operation, reaching the same conclusion that the plaintiff never officially consented to arbitration with the original creditor, and allowing a Rosenthal Fair Debt Collection Practices Act case to proceed. A copy of the ruling … The post Calif.

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Important Financial Statements to Keep Your Business Running Smoothly

Enterprise Recovery

Financial statements are as important to business leaders as they are to investors. Working capital provides a financial snapshot of your business on the balance sheet - the difference between the company's current assets and its current liabilities. A cash flow statement offers insight into the expected cash generated over a certain period of time.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.

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Lowery Land: A Story of Creating Intergenerational Wealth

Prosperity Now

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What Are Real-Time Payments? Everything You Need to Know

Payment Savvy

Real-time payments have revolutionized how we make financial transactions, providing unparalleled speed, convenience, and security. With real-time payments, money can be transferred almost instantly from one person to another, anywhere in the world. This makes it possible for people and businesses to send and receive money at a moment’s notice, without having to wait for traditional payment methods such as bank transfers or cheques to clear.

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Pet Trusts: Ensuring the Best Future for Your Furry Friend

Debt Free Colorado

As pet owners, we all want our furry friends to live a long and healthy life. However, we can’t always guarantee that we will be around to take care of them for their entire lifetime. This is why it is important to plan for the future, especially when it comes to the financial well-being of our pets. In this article, we will discuss how to create a pet trust in Colorado to ensure that your pet will be taken care of, even after you’re gone.

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The Cost of Groceries: Are Food Prices Going Up?

Nerd Wallet

Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com. Twitter: @AnnaHelhoski. The article The Cost of Groceries: Are Food Prices Going Up? originally appeared on NerdWallet.

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How Preparation and Strategy Can Be Used to Fight and Defeat Any Ransomware Attack

Speaker: Karl Camilleri, Cloud Services Product Manager at phoenixNAP

Did you know that 2021 was a record-breaking year for ransomware? The days of a “once in a while” attack against businesses and organizations are over. Cyberthreats have become a serious issue. With 495.1 million attacks, the threat marked a 148% increase compared to 2020 and was the most expensive year on record! As a result, data protection needs to be a concern for most banks, businesses, and information technology specialists.