April, 2022

article thumbnail

Flipping the Script: Collecting with Kindness

True Accord

Historically, debt collectors have been depicted as hostile, intimidating or downright rude – and over the years they’ve confirmed those stereotypes through aggressive phone calling and deceptive tactics. But to what success and at what cost? We know there’s a better way. The idea of compassionate, considerate consumer communication is behind TrueAccord’s approach to debt recovery and drives our innovation, and based on what we’ve seen, we believe there’s a lesson to be learned for others

article thumbnail

Spike in Debt Recovery action expected

UK debt collections

A big spike in Debt Recovery action is expected following the end of temporary measures introduced by the government to help bolster Small Businesses during the pandemic. The Government introduced the Corporate Insolvency and Governance Act 2020 (CIGA) in March 2020 to help companies to stay afloat during the pandemic and to protect them from aggressive action from creditors.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Talk-Off Participants Share Perspective About Hybrid Work Trend

Account Recovery

If the COVID-19 pandemic showed us all that working from home is not just something for day traders and writers, then the end of the pandemic is teaching us another lesson as well — a lesson about the importance of job flexibility and transparency, the panelists on this week’s Talk-Off discussed. Discussing the results of … The post Talk-Off Participants Share Perspective About Hybrid Work Trend appeared first on AccountsRecovery.net.

246
246
article thumbnail

I’m glad I stayed in debt collections

American Profit Recovery

By Sabrine: Looking back at when I was a college student, the last place I expected to be working at is a collection agency. Life took me to crazy places after graduation and before I knew it, I accepted a Collection Specialist position. At the time, I figured I would work at APR (American Profit Recovery) temporarily until I became certified in the field I graduated in.

article thumbnail

From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

article thumbnail

How Does Supply Chain Financing Help Business Relationships?

Enterprise Recovery

A solid cash flow is essential to the success of any growing business. Good relationships with your business partners are just as important. Supply chains involve several businesses along a network to provide an end product to a customer. If any payments are delayed along the way, it can cause tension within the relationships and challenges with the manufacturing process.

More Trending

article thumbnail

Director Chopra’s Prepared Remarks on the Repeat Offender Lawsuit Against TransUnion and John Danaher

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) has filed a major lawsuit against repeat offender TransUnion, two of its subsidiaries, and a longtime executive, John T. Danaher, for violating a 2017 law enforcement order.

127
127
article thumbnail

How To Deal with Debt Collectors When You Can’t Pay

Better Credit Blog

If you are like most people, you have dealt with or are currently dealing with debt collectors. I’ve been preaching about the dangers of debt collectors for years and get countless emails from readers who end up in trouble by answering the phone when a debt collector calls. So, how should you deal with debt collectors? Here are some specific things you should keep in mind if you end up on the phone with a debt collector.

article thumbnail

23 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant … The post 23 Companies Seeking Collection Talent appeared first on AccountsRecovery.net.

article thumbnail

3 Ways to improve your finances during financial literacy month

American Profit Recovery

April is Financial Literacy Month and if you are a consumer that is struggling to meet your financial obligations, this is a chance for you to educate yourself on ways you can improve your financial health. There are so many ways available to consumers to get back on track and not be in debt anymore. It just takes a little commitment on your part and a willingness to free yourself from the burden of debt.

article thumbnail

When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

article thumbnail

Are Slow-Paying Clients Killing Your Cash Flow?

Enterprise Recovery

Before we dive in, do you ever run cash flow reports on your business? If your organization is earning revenue, it does not necessarily mean that you have that much cash in the bank. A simple statement of cash flow report is available through any accounting software and will present a clear picture of your inflows and outflows, including accounts receivable.

Banks 197
article thumbnail

Despite Hot Market, Sellers Plan Big Updates Before Listing

Nerd Wallet

Buyers are willing to pay ever-higher prices, and homes are snapped up soon after they’re listed — you might think a seller in that environment would just sit back and watch the offers roll in. However, that is not the case with U.S. homeowners. Most homeowners who plan to sell their current home in the. Kurt Woock writes for NerdWallet. Email: kwoock@nerdwallet.com.

111
111
article thumbnail

CFPB Charges TransUnion and Senior Executive John Danaher with Violating Law Enforcement Order

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) is filing a lawsuit against TransUnion, two of its subsidiaries, and executive John Danaher, who recently departed TransUnion, for violating a 2017 Bureau order.

127
127
article thumbnail

How To Remove Negative Items From Your Credit Report

Better Credit Blog

It’s smart to know how to remove negative items from your credit report, especially if you are soon to be applying for a mortgage or car loan. In fact, you can remove something from your credit history before seven years pass. Whatever you’re dealing with, late payments, collections, charge-offs, or foreclosures, the following techniques can clean up your credit quickly.

article thumbnail

10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

article thumbnail

Google to Start Wiping Contact Info From Search Results at Consumers’ Request

Account Recovery

Those using Google to help them find contact information for people, whether skiptracing accounts or just looking to get in touch with someone, may start finding it harder to get what you are looking for, because the search engine giant is going to start allowing individuals to request to have their contact information removed from … The post Google to Start Wiping Contact Info From Search Results at Consumers’ Request appeared first on AccountsRecovery.net.

246
246
article thumbnail

Why healthcare practices need to use a medical debt collection agency

American Profit Recovery

There is one simple fact that we know from handling debt collections for health care professionals across the country for many years. Professionals that go to school to be able to serve others want to focus on just that. Doctors and other medical professionals need to focus their time on serving patients and providing the necessary care they require.

article thumbnail

CFPB Makes Move to Widen Supervisory Scope

Troutman Sanders

On April 25, the Consumer Financial Protection Bureau (CFPB or Bureau) announced that it would begin invoking a provision in Dodd-Frank, previously used only infrequently, to conduct supervisory examinations over a greater number of nonbank financial companies that may “pose risks to consumers.”. Under Dodd-Frank, the CFPB has authority to examine three categories of nonbank entities: Nonbank entities that offer or originate mortgages, private student loans, and payday loans, regardless of the n

article thumbnail

Revamped PayPal Cashback Card Will Earn 3% on Purchases Through PayPal

Nerd Wallet

The PayPal Cashback Mastercard®, issued by Synchrony, has been a member of a growing group of credit cards earning 2% cash back on all purchases. Beginning April 5, 2022, cardholders will earn 3% cash back when they use PayPal at checkout, while still earning 2% back on purchases made wherever Mastercard is accepted. There is. Sara Rathner writes for NerdWallet.

110
110
article thumbnail

Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

article thumbnail

CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) announced that it is invoking a largely unused legal provision to examine nonbank financial companies that pose risks to consumers.

article thumbnail

5 Best Credit Repair Companies – Updated April 2022

Better Credit Blog

If you’re ready to tackle improving your credit, a credit repair service can help save you time, energy, and a whole lot of hassle. Credit repair companies challenge items on your credit report that are inaccurate, incomplete, or unverifiable. It is possible to handle this on your own, but it requires hours on the phone, sending letters, and working with each of the three credit bureaus.

article thumbnail

Appeals Court Denies Creditor’s Bid for Attorney Fees in Spat with Former Collection Agency Partner

Account Recovery

A battle between a failed partnership between a creditor and a collection agency has spilled over into the Court of Appeals for the Eleventh Circuit, with a panel of judges yesterday affirming a lower court’s decision not to award the creditor attorney’s fees after it accused the agency of breaching the terms of their agreement … The post Appeals Court Denies Creditor’s Bid for Attorney Fees in Spat with Former Collection Agency Partner appeared first on AccountsRecovery.

article thumbnail

BNPL in Credit Reports: How Could This Data Impact FICO Scores?

Fico Collections

Buy Now, Pay Later (BNPL) plans allow shoppers to make purchases and pay for them in installments over a defined period. According to the research from Cornerstone Advisors , these point-of-sale short-term installment loans with low credit amounts have been increasing in popularity during recent years for retail purchases like clothing, household goods, electronics, and more.

Loans 98
article thumbnail

Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.

article thumbnail

Managing Partner Charles B. Jimerson Interviewed by the Columbus Dispatch

Jimerson Firm

On Monday, April 11, 2022, the Columbus Dispatch published an article in its crime section about the comparative ease of removing a presiding judge over a trial in Florida as opposed to Ohio. Managing partner Charles B. Jimerson, who has written extensively on the subject, was interviewed for the story and weighed in on the considerations meriting a judge’s recusal in Florida. “Husel trial: Removing a judge from a case in Ohio is different from that in Florida” by Dean Narciso,

98
article thumbnail

Investing for Parents: Save for Retirement, Avoid These Mistakes

Nerd Wallet

The investing information provided on this page is for educational purposes only. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. One of the first times I started to panic about money was when I found out I was pregnant. Elizabeth Ayoola writes for NerdWallet.

Education 109
article thumbnail

CFPB Releases Report on Financial Challenges Facing Rural Communities

Consumer Finance

Today the Consumer Financial Protection Bureau (CFPB) issued a report on the challenges faced by Americans in rural communities. The report highlights that many of these communities lack access to physical bank branches, are more likely to seek credit from nonbanks, and are heavily affected by medical bills.

Banks 125
article thumbnail

Public Citizen - Untitled Article

Public Citizen

Do Copyright Holders Get a Free Pass to Identify Alleged Infringers? by Paul Alan Levy. Suppose that, on June 4, 2022 the owner of a China-based Twitter account were to post this 2005 photo of the Gate  of Heavenly Peace, with text calling for remembrance of the martyrs of Tiananmen Square.   Suppose further that, the following week, a previously unknown company based in China and claiming ownership of the copyright in the 2005 version of the iconic painting of Mao’s bust that sits o

article thumbnail

How Preparation and Strategy Can Be Used to Fight and Defeat Any Ransomware Attack

Speaker: Karl Camilleri, Cloud Services Product Manager at phoenixNAP

Did you know that 2021 was a record-breaking year for ransomware? The days of a “once in a while” attack against businesses and organizations are over. Cyberthreats have become a serious issue. With 495.1 million attacks, the threat marked a 148% increase compared to 2020 and was the most expensive year on record! As a result, data protection needs to be a concern for most banks, businesses, and information technology specialists.