Tue.Mar 28, 2023

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Collector Sued for Responding to Alleged Refusal to Pay With Verification Letter

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Collector Sued for Responding to Alleged Refusal to Pay With Verification Letter first appeared on AccountsRecovery.net.

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Should You Lower Your Mortgage Rate With Discount Points?

Nerd Wallet

Holden Lewis writes for NerdWallet. Email: hlewis@nerdwallet.com. Twitter: @HoldenL. The article Should You Lower Your Mortgage Rate With Discount Points? originally appeared on NerdWallet.

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Law Firm to Pay $200k in Settlement with NY AG Over Data Breach

Account Recovery

A law firm that represents hospitals and healthcare organizations in litigation will pay $200,000 in an enforcement action with the Attorney General of New York after being accused of maintaining “poor data security measures” that resulted in a data breach which compromised the personal information of 114,000 patients of the firm’s clients.

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What Does the Bankruptcy Trustee Investigate?

Sawin & Shea

If you’re considering filing Chapter 7 or Chapter 13 bankruptcy, you need to be aware of the different components of the filing process, including the role of the bankruptcy trustee. The court-appointed bankruptcy trustee plays a vital role during bankruptcy because they represent debtors’ estates and will make recommendations to the bankruptcy court.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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PRA Group Names New CEO

Account Recovery

Less than a week after being penalized $24 million by the Consumer Financial Protection Bureau, PRA Group announced last night that it was replacing Kevin Stevenson, the co-founder of the company, with Vikram Atal, who will be the company’s new president and chief executive. Stevenson had served as president and CEO since 2017. Atal has … The post PRA Group Names New CEO first appeared on AccountsRecovery.net.

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Judge Grants MTD in FDCPA Case Over Refusal to Pay Sent to Creditor

Account Recovery

A District Court judge in California has granted a defendant’s motion to dismiss after it was sued for violating the Fair Debt Collection Practices Act by sending a verification letter after the plaintiff send the creditor a refusal to pay statement. A copy of the ruling in the case of Norton v. Mandarich Law Group … The post Judge Grants MTD in FDCPA Case Over Refusal to Pay Sent to Creditor first appeared on AccountsRecovery.net.

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Cost Plus Drugs Might Save Medicare Members Money — With a Catch

Nerd Wallet

Alex Rosenberg writes for NerdWallet. Email: arosenberg@nerdwallet.com. Twitter: @AlexPRosenberg. The article Cost Plus Drugs Might Save Medicare Members Money — With a Catch originally appeared on NerdWallet.

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Daily Digest – March 28. Collector Sued for Responding to Alleged Refusal to Pay; Judge Grants MTD in FDCPA Case

Account Recovery

COLLECTOR SUED FOR RESPONDING TO ALLEGED REFUSAL TO PAY WITH VERIFICATION LETTER There are a number of circumstances under which I will choose to spotlight a complaint. Today’s complaint is an example of the dilemma that many collectors face — does a consumer’s declaration that he or she refuses to pay the debt mean that … The post Daily Digest – March 28.

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What You Need to Know About Apple’s New Buy Now, Pay Later Plan

Nerd Wallet

Jackie Veling writes for NerdWallet. Email: jveling@nerdwallet.com. The article What You Need to Know About Apple’s New Buy Now, Pay Later Plan originally appeared on NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Recent NLRB Decision Makes Unlawful the Proffer of a Severance Agreement with Standard “Confidentiality” and “Non-Disparagement” Provisions

Fraser

Background In McLaren Macomb , 372 NLRB No. 58 (2023), the National Labor Relations Board (“Board”) overruled two prior decisions and held that an employer violates the National Labor Relations Act (NLRA) “when it proffers a severance agreement with provisions that would restrict employees’ exercise of their NLRA rights,” including agreements containing reasonably standard confidentiality-of-agreement and non-disparagement provisions.

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Your Financial Health Score

Nerd Wallet

NerdWallet writes for NerdWallet. Email: articles@nerdwallet.com. The article Your Financial Health Score originally appeared on NerdWallet.

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Bailiff shortage and Court errors costing landlords up to £20k

UK debt collections

Pressure on our legal system is causing unacceptable delays when landlords seek resolution through the courts for tenancy issues. That’s according to property rental service provider LegalforLandlords , whose staff have collated a list of issues they believe show landlords are expected simply to ‘grin and bear it.’ Examples cited vary in their severity, but one factor, in particular, is causing concern.

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Everything You Need to Know About TTM

Payment Savvy

Investors and financial analysts are constantly searching for metrics that can help them better understand a company’s financial performance. One such metric is the Trailing Twelve Months (TTM) calculation. TTM is a powerful tool that takes into account a company’s financial data from the previous four quarters and is regularly updated to reflect the latest performance of the company.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Supreme Court Holds That Fraud Exception to Debt Discharge can Include Fraud by Someone Other Than the Debtor

PBWT

We have previously blogged about Bartenwerfer v. Buckley , No. 21-908, a Supreme Court case concerning the scope of the fraud exception to the dischargeability of debts in bankruptcy. Section 523 of the Bankruptcy Code exempts from discharge “any debt. for money, property, services, or an extension, renewal, or refinancing of credit, to the extent obtained by. false pretenses, a false representation, or actual fraud.” 11 U.S.C. § 523(a)(2)(A).

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Sixth Circuit Affirms Summary Judgment Finding Defendant Not a “Debt Collector” Under the FDCPA Where Account Was Not in Default When Transferred

Troutman Sanders

As discussed here , in August 2020, a district court for the Middle District of Tennessee held that a medical provider’s third-party billing servicer did not qualify as a debt collector under the Fair Debt Collections Practices Act (FDCPA) because the debt was not in default when it was placed with the extended billing office (EBO). On March 24, 2023, the Sixth Circuit affirmed that decision.

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FICO Women Leaders: Sharing Our Insights and Success

Fico Collections

Home Blog FICO FICO Women Leaders: Sharing Our Insights and Success What we’ve learned in the FICO Women Leaders program can help other companies as well JessicaButalla@fico.com Tue, 07/19/2022 - 16:11 by Stephanie Covert EVP, Software expand_less Back To Top Tue, 03/28/2023 - 15:35 I am passionate about advancing women in the workplace, and fostering the next generation of women leaders.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week: Federal Activities State Activities Federal Activities: On March 24, the Federal Reserve Board of Governors (Federal Reserve) denied Wyoming-based Custodia Bank’s request for membership in the Federal Reserve System based on four factors: Managerial Factor : Custodia’s risk management and controls re

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Credit card debt is at an all-time high, putting households near ‘breaking point,’ study shows

Collection Industry News

More consumers are leaning on credit cards to afford increasingly expensive necessities such as food and rent. That helped propel total credit card debt to a record $930.6 billion at the end of 2022, an 18.5% spike from a year earlier, according to the latest quarterly report by TransUnion. The average balance rose to $5,805 over that same period. At this rate, households are nearing a “breaking point,” according to a separate study by WalletHub.

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Two More Reports Repeat: AI Will Probably Affect Your Job

Nerd Wallet

Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com. Twitter: @AnnaHelhoski. The article Two More Reports Repeat: AI Will Probably Affect Your Job originally appeared on NerdWallet.

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NACM Designations Improve Confidence: Member Spotlight

NACM

Many credit professionals seek NACM's Professional Certification Program as an opportunity to either learn new skills or expand on those already acquired. "Starting a new journey can be stressful, but the knowledge you can gain is immeasurable," said Tami Longmeyer, CCRA, CBA, debt collection analyst at the Office of Natural Resources Revenue (Denv.

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How to Unlock the Power of Hyper-Personalization

Fico Collections

Home Blog FICO How to Unlock the Power of Hyper-Personalization To achieve hyper-personalization, banks must understand their customers’ activity, behaviors and preferences across the entire banking ecosystem FICO Admin Thu, 12/19/2019 - 16:29 by Bill Waid Chief Product and Technology Officer expand_less Back To Top Tue, 03/28/2023 - 15:00 The American Bankers Association (ABA) recently surveyed its members about marketing’s use of data and analytics.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.