Tue.Jan 25, 2022

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Appeals Court Partially Overturns Ruling for Defendant in FDCPA Case

Account Recovery

The Court of Appeals for the Ninth Circuit has partially affirmed and partially reversed a lower court’s ruling in a Fair Debt Collection Practices Act case, determining that the District Court judge should not have granted summary judgment for a collection law firm that “expressly” informed an individual in a collection letter that any dispute … The post Appeals Court Partially Overturns Ruling for Defendant in FDCPA Case appeared first on AccountsRecovery.net.

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Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) launched an initiative to save households billions of dollars a year by reducing exploitative junk fees charged by banks and financial companies. Today’s request is a chance for the public to share input that will help shape the agency’s rulemaking and guidance agenda, as well as its enforcement priorities in the coming months and years.

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Reg F Lawsuit Filed Against Collector Over Credit Reporting

Account Recovery

A plaintiff in Texas has filed a lawsuit against a debt collector, claiming it violated the Fair Debt Collection Practices Act and Regulation F by allegedly reporting a debt to the credit reporting agencies that had already been paid in full. A copy of the complaint in the case of Jaramillo v. National Credit Systems … The post Reg F Lawsuit Filed Against Collector Over Credit Reporting appeared first on AccountsRecovery.net.

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What Is the Metaverse? 5 Things Small Businesses Need to Know

Nerd Wallet

The metaverse exploded into the public consciousness in October 2021 as Facebook, Inc. changed its name to “Meta” and announced multibillion-dollar investments in metaverse technologies. Despite the fanfare, Meta says metaverse technology is a decade or more away from maturity. In the meantime, small-business owners might want to take metaverse-related claims and investment opportunities with.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Judge Grants MSJ for Defendant on Hunstein Claim, Denies MSJ on TCPA ATDS Claim

Account Recovery

There have been a number of rulings in Hunstein cases and a number of rulings in post-Facebook Telephone Consumer Protection Act cases, but rarely, if ever, has there been a ruling that addresses both of these landmark cases. A District Court judge in Tennessee has partially granted a defendant’s motion for summary judgment in a … The post Judge Grants MSJ for Defendant on Hunstein Claim, Denies MSJ on TCPA ATDS Claim appeared first on AccountsRecovery.net.

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Daily Digest – January 25. Appeals Court Partially Overturns Ruling in FDCPA Case; Reg F Lawsuit Filed Over Credit Reporting

Account Recovery

APPEALS COURT PARTIALLY OVERTURNS RULING FOR DEFENDANT IN FDCPA CASE The Court of Appeals for the Ninth Circuit has partially affirmed and partially reversed a lower court’s ruling in a Fair Debt Collection Practices Act case, determining that the District Court judge should not have granted summary judgment for a collection law firm that “expressly” … The post Daily Digest – January 25.

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A Beginners Guide to Flying in First or Business Class

Nerd Wallet

We love helping our readers find ways to book first- and business-class tickets using points and miles. Although these tickets can be expensive if you’re paying for them with cash, you can sometimes book a seat in these premium cabins using airline miles you’ve already earned or with points from signing up for certain credit. Josh Garber writes for NerdWallet.

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CFPB to Take Closer Look at Credit Card Rates, Fees

Account Recovery

The Consumer Financial Protection Bureau may have sent another canary down the coal mine, this time on the topic of interest and fees charged by credit card issuers. In a blog post that was published last week, the CFPB noted that consumers pay about $120 billion in credit card interest and fees every year. On … The post CFPB to Take Closer Look at Credit Card Rates, Fees appeared first on AccountsRecovery.net.

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What Is Fintwist?

Nerd Wallet

Fintwist is a payroll card company that allows employers to provide multiple employee benefits, including paycard payments and on-demand wage access. The products are geared toward employers with hourly workers — including full-time, part-time and contract employees — who need faster access to paychecks or may not have bank accounts. However, while paycards have the.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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FCA to take action against Businesses abusing Insolvency Laws

UK debt collections

Businesses using company or insolvency laws to mitigate their liabilities have been warned they could face ‘assertive action’ Anything unethical which unfairly benefits Businesses at the expense of their customers could face investigation by the Financial Conduct Authority. The FCA said it planned to act amid a rise in the number of firms developing proposals, like Scheme of Arrangements, to deal with hefty liabilities to consumers, in particular redress liabilities.

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IHG Credit Cards to Get Overhaul, Offering More Points and Perks

Nerd Wallet

Co-branded credit cards of IHG Hotels & Resorts, parent of such hotel chains as Holiday Inn, Staybridge Suites and Crowne Plaza, are getting a major makeover, including new ways to earn more loyalty points. IHG said the revamp is the first of many loyalty-program changes that will be introduced in coming months that include a. Gregory Karp writes for NerdWallet.

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What is the Difference Between Secured and Unsecured Debt?

Sawin & Shea

If you are struggling with debt and are behind on payments, it’s important to understand what kind of debt you have and how it will be handled should you miss too many payments. Dealing with debt can be scary and overwhelming, especially if you don’t know what will happen if you miss too many payments and default or have to file bankruptcy. While bankruptcy itself can also be scary, it is often the best option if you have too much debt to get a handle on your financial situation.

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7 Hotel Credit Card Mistakes Even Seasoned Travelers Make

Nerd Wallet

Hotel credit cards can deliver a host of great perks, from bonus points-earning opportunities to built-in benefits like late checkout. But given the number of cards available — not to mention the sometimes confusing inclusions and exclusions — there are several mistakes you could be making with your credit card. Or shall we call them missed. Ramsey Qubein writes for NerdWallet.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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TrueAccord Announces Results Confirming Effectiveness of Digital-First Retain Product for Early-Stage Delinquencies

True Accord

With more than 1 million consumer accounts now managed through the intelligent, client-branded product, results show 40% more effective than leading “call and collect” vendors. LENEXA, Kan., Jan. 25, 2022 — TrueAccord Corporation , a debt collection company offering machine learning-powered digital recovery solutions, today announced results following the September 2021 rollout of Retain, the client-branded product that addresses early-stage recovery challenges for organizations with custo

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Intro to Flying Blue Promo Rewards

Nerd Wallet

One of the best perks of being a member of Flying Blue, the loyalty program for Air France and KLM, is its regularly published list of Flying Blue Promo Rewards. These Promo Rewards can slash as much as 50% off the regular award ticket prices. They often include both business and economy class and cover. Ramsey Qubein writes for NerdWallet. Email: travel@nerdwallet.com.

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Who Should Use Commercial Debt (B2B) Collections?

Credit Management Company

Business to business debt collection can be hard to understand at first. Check out this guide on who should use commercial debt collections. Do you run a profitable business driven with low overhead and human capital? Does it seem like everything is going well until the moment you realize some of your outstanding balances are past due? Even when you try to send customer debt collection requests, they have fallen on black days.

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CFPB Bans Third-Party Payment Processor and Its Founder for Ignoring Fraud and Supporting Scammers

Troutman Sanders

On January 18, the Consumer Financial Protection Bureau (CFPB) filed a proposed final judgment and order in its March 2021 lawsuit against BrightSpeed Solutions, a third-party payment processor, and its founder, Kevin Howard. If the court enters the final judgment and order, both BrightSpeed and Howard will be permanently barred from multiple consumer financial industries, and Howard will be required to pay a $500,000 civil monetary penalty to the CFPB.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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FTC today

Public Citizen

The Federal Trade Commission announced two actions today of potential interest: Fashion Nova will Pay $4.2 Million as part of Settlement of FTC Allegations it Blocked Negative Reviews of Products. FTC Returns More Than $3.

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Health Care E-Note January 2022

Burr Forman

HELPFUL HINTS. The Federal No Surprises Act. The Federal No Surprises Act (the “Act”) became fully effective on January 1, 2022. The Act protects enrollees in group and individual market plans (including ERISA plans) and federal employee health benefits plans from surprise billing for: Emergency services provided by non-participating provider and/or non-participating emergency facilities, and.

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Alliant Capital Management Adopts Family for the Season of Giving

Account Recovery

BUFFALO, N.Y. — Alliant Capital Management, a professional debt collection agency with offices in Buffalo, NY and Chandler, AZ, is celebrating the holidays by sponsoring a family of five this Christmas. The items collected will go to providing everything needed for a local anonymous single mother to provide an enjoyable holiday for her family. The … The post Alliant Capital Management Adopts Family for the Season of Giving appeared first on AccountsRecovery.net.

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Improve Call Center Operations Through Training and Technology

PDC Flow

Improving your call center operations is an ongoing struggle. You want to provide the best customer experiences possible but managing large teams and standardizing processes is hard. From acquisition to customer service to payment, there are many steps where the system can break down. Investing in workflow tools and the latest training techniques will make life easier for your customers and staff.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses are being significantly impacted by the novel coronavirus (COVID-19). Troutman Pepper has developed a dedicated COVID-19 Resource Center to guide clients through this unprecedented global health challenge. We regularly update this site with COVID-19 news and developments, recommendations from leading health organizations, and tools that businesses can use free of charge.

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Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call

Consumer Finance

This week, President Biden convened members of his cabinet and other agency heads to talk about actions we can take in a whole-of-government approach to spur competition in our economy.

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Top 5 Decision Management Posts of 2021

Fico Collections

The technology of advanced decision management is changing rapidly, as businesses worldwide pursue automated, analytics-powered decisions as an essential part of their digital transformation. The 5 top posts for decision management on the FICO Blog last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!