Wed.Aug 25, 2021

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Daily Digest – August 25. Judge Grants MSJ Over Letter That was Never Read; Plaintiffs in Nev. Collection Suit Seek to Amend Complaint

Account Recovery

JUDGE GRANTS MSJ FOR DEFENDANT IN FDCPA CASE OVER STATEMENT IN LETTER THAT WAS NEVER READ If a tree falls in the forest and nobody is around to hear it, does it make a sound? Similarly, if a statement in a collection letter allegedly violates the Fair Debt Collection Practices Act, but the recipient of … The post Daily Digest – August 25.

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Improve accounts receivable process with these 6 tips

American Profit Recovery

There are so many aspects to running and managing a business that you can truly enjoy. Maybe you love interacting with customers, problem solving, or working the back end, creating new products and services. You and your team should enjoy coming to work and doing what people pay you for. But there are going to be times when customers do not pay you as we are sure you have figured out by now.

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Judge Grants MSJ For Defendant in FDCPA Case Over Statement in Letter That Was Never Read

Account Recovery

If a tree falls in the forest and nobody is around to hear it, does it make a sound? Similarly, if a statement in a collection letter allegedly violates the Fair Debt Collection Practices Act, but the recipient of the letter testifies that she doesn’t recall ever seeing it, does it break the law? In … The post Judge Grants MSJ For Defendant in FDCPA Case Over Statement in Letter That Was Never Read appeared first on AccountsRecovery.net.

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What Is a Digital Wallet and How Does It Work?

Nerd Wallet

Contactless payment methods have been gaining popularity among both merchants and consumers, especially amid the pandemic. Digital wallets are one such method. They store your payment options, such as credit and debit cards, allowing you to conveniently use your smartphone or smartwatch to make a purchase. Credit and debit cards aren’t the only things you can.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Advocates on DFPI Debt Collection Committee Make Suggestions to Reform Legal Collections

Account Recovery

The two consumer advocates on the California Department of Financial Protection and Innovation’s Debt Collection Advisory Committee have come out and made two recommendations to protect Californians “from illegal collection practices and lawsuits.” The two advocates — Prasad Krishnamurthy, a professor of law at the UC Berkeley School of Law, and Emma Gonzalez, the directing … The post Advocates on DFPI Debt Collection Committee Make Suggestions to Reform Legal Colle

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Plaintiffs Seeking to Overturn Nevada Medical Collection Law File Motion to Amend Complaint

Account Recovery

The plaintiffs in a suit that was filed seeking to overturn a new medical debt collection law in Nevada have filed a motion to amend their complaint, seeking to add in a new argument that the law creates a false sense of urgency in violation of the Fair Debt Collection Practices Act. A copy of … The post Plaintiffs Seeking to Overturn Nevada Medical Collection Law File Motion to Amend Complaint appeared first on AccountsRecovery.net.

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Coronavirus Mortgage Relief: What Homeowners Need to Know

Credit Corp

Update: Due to growing financial difficulties brought on by COVID-19, the Treasury Department has distributed over $6 billion to states in an effort to help struggling landlords and renters. States have now received $30 billion in rental assistance, and more is expected to come in the following months. . In 2020, the federal government signed the Coronavirus Aid, Relief and Economic Security Act into law.

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TCN Launches ‘The Complete Guide to Managing Call Center Agents,’ a Free Online Resource for Managers

Account Recovery

TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced the launch of “The Complete Guide to Managing Call Center Agents,” a free online resource for managers. “Managing a busy call center is no easy task, which is why we’ve created our online guide to … The post TCN Launches ‘The Complete Guide to Managing Call Center Agents,’ a Free Online Resource for Managers appeared fi

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Sometimes You Need a Map, Not an App

Nerd Wallet

Believe it or not, there are still plenty of places in the U.S. where there’s no cell phone service and, as a result, no way of navigating with your smartphone on the spot. You might have to use — brace yourself — a map. Remember maps? They’re made of paper, and no matter how hard. Philip Reed writes for NerdWallet. Email: articles@nerdwallet.com. Twitter: @AutoReed.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Can I Travel While Filing for Bankruptcy?

Sawin & Shea

The short answer to this question is yes, but with caveats. However, the requirements for Chapter 7 and Chapter 13 Bankruptcy are different, so we’ll discuss each of them separately. Chapter 7. In Chapter 7 Bankruptcy , you file papers with the Bankruptcy Court asking for immediate protection from your creditors and ultimately for an elimination (discharge) of most debts.

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Workers’ Compensation Insurance: How to Find the Best Coverage for Your Business

Nerd Wallet

If you have employees, you need workers’ compensation insurance. The coverage is mandated in most states, and it protects your business and your employees from the potentially massive expense of an on-the-job injury. But workers’ comp coverage, like other types of business insurance, can feel like a black box. Where do you look? How much. Kelsey Sheehy writes for NerdWallet.

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Data Management Tools and Techniques for Successful Businesses

Micro Bilt

To improve your management game, we've rounded up the most effective data management tools and techniques. Keep reading to discover what you need to do to have a more successful business!

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8 Safety Tips for Solo Female Travel

Nerd Wallet

A common question asked by women who want to travel is if solo female travel is safe. Some women wonder which destinations are safe and which aren’t. Some want to know if they can do it by themselves, even if close friends and family have told them it isn’t safe. If you’re a woman who. Elina Geller writes for NerdWallet. Email: egeller@nerdwallet.com.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Department of Education Announces Automatic Student Loan Cancellation for Disabled Borrowers

Troutman Sanders

The Department of Education (Department) has announced that individuals who have a total and permanent disability (TPD) will have their unpaid student loans automatically discharged without having to file any paperwork. The change will affect 323,000 borrowers and result in a discharge of more than $5.8 billion in unpaid loan balances. Pursuant to regulations enacted under the Higher Education Act, individuals with a total and permanent disability are entitled to a discharge; however, under the

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Orbitz Credit Card Shutting Down, Existing Users Moving to New Card

Nerd Wallet

The Orbitz Rewards® Visa® Card will soon splash down for good. The Comenity-issued card, which had been closed to new applications since April 2021, is being discontinued entirely. As of Oct. 4, 2021, existing cardholders will no longer be able to use it to make purchases. The issuer says that between now and then, current customers will. Kenley Young writes for NerdWallet.

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Massachusetts District Court Denies Credit Repair Company’s Motion to Dismiss in Case Brought by the CFPB

Troutman Sanders

A federal district court judge in Massachusetts denied a credit repair company’s motion to dismiss a case brought by the Consumer Financial Protection Bureau (CFPB) and the state of Massachusetts alleging that the company made false representations about customers’ ability to improve their credit rating and requested payment in advance of full performance, in violation of Telemarketing Sales Rule (TSR), 16 C.F.R. § 310 et. seq., the Consumer Financial Protection Act (CFPA), 12 U.S.C. §§ 5531, 55

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Travelers Business Insurance 2021 Review: Pros, Cons and Coverage Options

Nerd Wallet

Travelers is the second-largest writer of business insurance lines in the U.S., according to the National Association of Insurance Commissioners. Its comprehensive offerings may be a good fit for larger businesses or those in highly regulated or technical industries. Many of Travelers’ industry-specific packages provide businesses like heavy equipment dealers, oil and gas producers and.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Debunking the Top-3 Pooled Model Myths

Fico Collections

In my previous blog post , we explored how using pooled models can help you say “yes” to more good credit applicants. In this final blog in my series, let’s explore how can lenders take advantage of advanced modeling technology to cost-effectively originate profitable, compliant decisions that protect your bottom line AND deliver an optimized customer experience to the best customers.

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How Much Does Business Insurance Cost?

Nerd Wallet

Insurance is a necessity for most small businesses, but the cost of coverage varies widely from one company to the next depending on the size and nature of your business. A small firm with 10 employees and a fleet of vehicles simply has different business insurance needs than a solopreneur with no employees or physical. Kelsey Sheehy writes for NerdWallet.

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Why Great Customer Service is Essential for Collections

Credit Management Company

An article published by Forbes, 50 Stats That Prove The Value of Customer Experience , lists some powerful reasons to care about the treatment of your customers. While all 50 statistics are insightful, three stand out: Brands with superior customer experience bring in 5-7 times more revenue than competitors that lag in customer experience. Customers that excel at customer experience have 1.5 times more engaged employees than less customer-focused companies. 68% of customers say the service repre

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Restaurant POS System: The Best POS Systems for Your Restaurant

Nerd Wallet

Whether you’re providing a full-service or quick-service dining experience to your customers, your restaurant needs to be a well-oiled, fast-moving machine. Your restaurant POS system is a crucial cog in this machinery. Luckily, many different POS options are available to fit restaurants of all shapes and sizes — from cafes to full-service restaurants.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Burr & Forman Attorneys Successfully Defend Nursing Home as Appeals Court Reverses NLRB Decision

Burr Forman

Birmingham, August 25, 2021 – Burr & Forman LLP Birmingham Partners Ron Flowers, Matt Scully, and Travis Ramey successfully represented Ridgewood Health Care Center, Inc. (Ridgewood) before the U.S. Court of Appeals for the 11th Circuit, which ruled there was no evidence of discrimination against union workers in the provider’s hiring practices after a change of ownership in 2008.

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The Pros and Cons of American Airlines’ Loyalty Program

Nerd Wallet

American Airlines offers flights to 350 destinations throughout 50 countries. It’s a popular and well-known brand, and you may be wondering if its loyalty program is worthwhile. The American Airlines frequent flyer program, also known as AAdvantage, is free to join and offers some notable perks, especially if you regularly fly with the airline. We’ll share.

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Creating a Customer-Focused Business

Payment Savvy

The customer will always be the heart of every business. As such, a company must provide an exceptional customer experience to be successful. The first step towards achieving this is creating a customer-focused business. What is a Customer-Focused Business? . The majority of the companies follow a sales-oriented approach. In this scenario, a business focuses on its’ own well-being over that of its clients.

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Tom Potter Discusses FINRA Rule on Remote Office Relief with Ignites

Burr Forman

With relief from FINRA allowing for the remote inspection of broker-dealers’ offices set to expire December 31, Tom Potter was quoted in an August 31, 2021 article from IGNITES discussing the industry’s outlook. Under Rule 3110, FINRA member firms are required to submit to on-site inspections of their offices, which created obvious obstacles during the pandemic, and industry trade groups are lobbying for the allowance for remote inspections to be extended.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.