Thu.Feb 11, 2021

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Getting to Know Amy Mertz Brown of Gurstel Law Firm

Account Recovery

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Amy Mertz Brown

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6 Black Financial Pros to Follow in 2021

Nerd Wallet

We were fortunate enough to connect with six financial experts who are big on helping people with their money. While they range in their professions — including certified financial planners, podcast hosts and authors — they all had to think about how to move forward after 2020. They offered their thoughts about people of color. Amanda Cruz-Lombrana writes for NerdWallet.

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Groups Ask FCC to Fix Apparent Error Related to Order Limiting Calls to Landlines Without Consent

Account Recovery

In a development that was first published at TCPAWorld.com, a coalition of trade groups, including ACA International, have asked the Federal Communications Commission to correct an apparent error that “inadvertently” imposes a prior written consent requirement on informational prerecorded or artificial voice calls to residential numbers.

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5 Credit Card Red Flags to Avoid

Nerd Wallet

Choosing the right credit card can be difficult, especially if you have poor credit (FICO scores of 629 or lower) or are new to credit cards entirely. Plenty of cards can help those with limited choices, but some options — including certain unsecured credit cards for bad credit — are more costly and potentially more. Funto Omojola writes for NerdWallet.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Mass. AG Settles Lawsuit With Student Loan Servicer

Account Recovery

The Attorney General of Massachusetts has announced a “first-of-its-kind” settlement with a student loan servicer that had been sued for allegedly engaging in unfair and deceptive practices that will require it to audit all 200,000 of its accounts in the state to determine if an error or misrepresentation was made and restore borrowers “to their … The post Mass.

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Uejio Says CFPB is Coming for Those ‘Who Have Been Lax’ in Responding to Consumer Complaints

Account Recovery

Dave Uejio, the Acting Director of the Consumer Financial Protection Bureau has published another blog post, this time sharing the directions he has given to the agency’s Consumer Education and External Affairs unit, including calling out companies who “have been lax” in responding to consumer complaints in a timely fashion, and “aggressively rebuild[ing] and repair[ing] … The post Uejio Says CFPB is Coming for Those ‘Who Have Been Lax’ in Responding to

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Why You Shouldn’t Book Last-Minute Travel Deals

Nerd Wallet

Walt Disney World reopened during the pandemic, but reservations are now mandatory. Similarly, thanks to a Nevada state law, dining at a restaurant in Las Vegas now requires reservations — no walk-ins are allowed. This is not just a phenomenon at places notorious for mobs of people. Even some of the most socially distant vacation. Sally French writes for NerdWallet.

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VeriFacts, LLC Achieves SOC 2 Type 1 Compliance and Certification

Account Recovery

VeriFacts, LLC, a leader in location and employment verification for the financial industry, has taken another significant step forward by obtaining their SOC 2 (Systems and Organizational Controls 2) Certification. Already known for their stringent data security, the company partnered with I.S. Partners, a globally recognized CPA firm, to complete the SOC 2 Type 1 … The post VeriFacts, LLC Achieves SOC 2 Type 1 Compliance and Certification appeared first on AccountsRecovery.net.

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It’s Now Easier Than Ever for Your Boss to Pay Your Student Loans

Nerd Wallet

Congress just gave your employer a good reason to help pay off your student loans. And unlike many student loan relief programs, this one includes private loans. The December 2020 coronavirus relief law gives your boss the opportunity to chip in up to $5,250 a year toward your student loan balances without triggering extra taxes. Cecilia Clark writes for NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Daily Digest – February 11. Getting to Know Amy Mertz Brown of Gurstel Law Firm; Why Collectors Need to Avoid the ‘Friend’ Zone

Account Recovery

GETTING TO KNOW AMY MERTZ BROWN OF GURSTEL LAW FIRM Amy Mertz Brown is the type of person you never want to see across from you at the poker table. Anyone who says his or her greatest skill is “reading people,” is someone to be avoided when a deck of cards is in the room. … The post Daily Digest – February 11. Getting to Know Amy Mertz Brown of Gurstel Law Firm; Why Collectors Need to Avoid the ‘Friend’ Zone appeared first on AccountsRecovery.net.

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3 Budget Apps for Couples Who Want to Align on Money

Nerd Wallet

You and your significant other probably won’t go out for a romantic dinner this Valentine’s Day, so why not do the next best thing? Light a few candles, pour some wine — and download a budget app. In fact, there are specific budget apps for couples that help you learn more about each other’s expenses, Laura McMullen writes for NerdWallet. Email: lmcmullen@nerdwallet.com.

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Why Collectors Want to Avoid The “Friend” Zone

Account Recovery

There are likely only two outcomes for every collection call. Either a collector creates a connection with a consumer or creates conflict. The goal, obviously, is to create a connection, because that is far more likely to result in a payment than creating conflict ever will. In this episode of “Training Bytes,” Mary Shores from … The post Why Collectors Want to Avoid The “Friend” Zone appeared first on AccountsRecovery.net.

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How to Visit National Parks for Free in 2021

Nerd Wallet

With the prospect of continued social distancing on the horizon, America’s national parks offer the perfect alternative to vacations involving busy airports or densely packed cities. And if you time your visit just right, you could save big on entrance fees. Every year, the National Park Service selects a handful of dates when it waives. Ben Nickel-D’Andrea writes for NerdWallet.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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ABA Presentation – FCRA Litigation: A Review of Top Issues from 2020 and What to Expect in 2021

Troutman Sanders

February 11, 2021. 11:00am – 12:00pm ET. Presented by the ABA Section of Litigation Consumer Litigation Committee, David Anthony and colleagues discussed the significant developments in Fair Credit Reporting Act litigation from 2020, with a particular focus on cases that involve class action issues. Panel discussion topics included standing to bring claims under the FCRA, standards for accuracy, dispute handling responsibilities, and punitive damages.

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When You’re Ready to Travel, Should You Still Fly Southwest Airlines?

Nerd Wallet

During the coronavirus pandemic, Southwest launched its Southwest Promise to address how COVID changes the way we travel. Now that a vaccine is being distributed, more and more travelers are looking forward to flying again in 2021 and beyond. When that happens, should you fly Southwest Airlines? Here’s what you need to know about the. Lee Huffman writes for NerdWallet.

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FINRA Issues Compliance Guidance on Low-Priced Stocks

Burr Forman

The Wall Street Journal reports traders on Reddit’s WallStreetBets forum – the same social medium that helped fuel the GameStop short squeeze – have started bidding up cannabis stocks. Mentions on the forum jumping from near zero to over 8,000 in just a few days. WallStreetBets Traders Set Cannabis Stocks Alight (Wall St. J., Feb. 11, 2021), is here.

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Delta Partner Airlines Award Flights Got Pricier — Again

Nerd Wallet

If you’ve been collecting Delta SkyMiles to fly to Europe or Asia on one of Delta’s partner airlines, bad news: For the second time in the past four months, Delta has sharply increased the number of miles you’ll need for certain partner flights. Business class seats could cost up to 160% more SkyMiles than last. JT Genter writes for NerdWallet. Email: travel@nerdwallet.com.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Ways To Deal With Financial Stress

JMA

If financial concerns have been present in your life as of late, you’re not alone. Millions of people are dealing with money matters daily and is a very common cause of stress in adults. While worrying won’t do you any good, you can’t help thinking about your situation and how it will pan out in. Read more » The post Ways To Deal With Financial Stress appeared first on JMA Credit Control.

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Webinar: 15 Critical Construction Contract Provisions for Subcontractors

Jimerson Firm

On Wednesday, March 31, 2021 from 12:00 PM-1:00 PM, three of our partners will present 15 Critical Construction Contract Provisions: What Subcontractors Should Know to Protect Their Bottom Line. This webinar is geared towards Subcontractors, and it will cover fifteen critical contract provisions that you need to know to safeguard your project, Specifically, this presentation will help subcontractors identify crucial contract provisions when negotiating subcontracts with the contractor.

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Coffee Conversation with Credit Assist | Mitigate risk with real-time credit information

On Guard

Steve Kilsby & Ian Wright of Credit Assist . With almost 50 years of industry experience between them, Steve and Ian have a deep understanding of the importance of credit information and data in mitigating risk and making the best decisions for your business. The conversations delves into what the future landscape of credit information looks like and how to ensure data is up-to-date and of value to companies, amongst other topics.

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Burr’s Miya Moore Selected to the City of Birmingham’s Core Leadership Team for the Women’s Initiative

Burr Forman

Miya Moore has been named 1 of 33 women who were selected to serve on the inaugural core leadership team for the City of Birmingham’s Women’s Initiative. With the direction of Mayor Randall L. Woodfin, the Office of Peace and Policy established the Women’s Initiative to improve the lives of women and children across Birmingham. The Core Leadership Team will work to address community issues such as poverty, healthcare, domestic violence and police relations and make recommendations to Mayor Woodf

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Trusted AI: The Challenge of Monotonicity and Palatability

Fico Collections

No matter how much I evangelize critical strategic issues like AI governance , I am always an analytic scientist at heart. In this post I’ll share key machine learning (ML) techniques we’ve developed at FICO to ensure monotonicity in neural networks. Monotonicity is essential to build trust in decision models used in regulated industries such as lending.

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CFPB Investigating Venmo’s Funds Transfer and Debt Collection Policies

Troutman Sanders

In a recently filed Form 10-K , PayPal Holdings, Inc. (PayPal) announced that it received a Civil Investigative Demand (CID) from the Consumer Financial Protection Bureau (CFPB) on January 21 “related to Venmo’s unauthorized funds transfers and collections processes, and related matters.” PayPal owns and operates Venmo as part of its digital wallet portfolio.

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Ron Flowers Details 10 Labor & Employment Changes to Expect for Corporate Counsel

Burr Forman

Following the inauguration of a new administration and the political shift to the Democratic majority in Congress, Ron Flowers authored the February 4, 2021 article for Corporate Counsel listing the top 10 labor and employment changes to expect over the next two years. While the White House and Senate majority have shifted political affiliations, factors like the filibuster will limit the ability of the Biden administration and Congress to pass many of the progressive and employee-friendly polic

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Complimentary Webinar – FCRA Litigation: A Review of the Top Issues from 2020 and What to Expect in 2021

Troutman Sanders

February 17, 2021. 3:00 – 4:00 pm ET. FCRA litigation continues to increase. 2020 was a busy year, and 2021 seems poised for a further increase in litigation and regulatory actions. Please join us for a complimentary webinar to discuss the significant FCRA cases from 2020 and what is on the horizon for 2021. Topics to be covered will include: A review and analysis of the significant FCRA decisions in 2020; The potential for COVID-19 related FCRA lawsuits; The new CFPB director and increased regu

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.