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Home Daily Digest

Daily Digest – February 12. Industry Rides Wave of Positive Trends at RMAI’s Annual Conference; New CFPB Leadership and Ongoing Turmoil Signal Major Shift for Agency

mikegibb by mikegibb
February 12, 2025
in Daily Digest
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Daily Digest – February 12. Industry Rides Wave of Positive Trends at RMAI’s Annual Conference; New CFPB Leadership and Ongoing Turmoil Signal Major Shift for Agency

Industry Rides Wave of Positive Trends at RMAI’s Annual Conference

  • LAS VEGAS — Many of the conversations in and around the hallways, coffee shops, lunch line, bars, coffee station, and everywhere else that the 1,600 attendees could find a spot to talk on the first day of sessions at RMAI’s annual conference boiled down to six letters and a question: AI, the CFPB, and how are consumers still able to pay their debts?
  • More details here

New CFPB Leadership and Ongoing Turmoil Signal Major Shift for Agency

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  • Ho-hum. Another day, another onslaught of news and changes at the Consumer Financial Protection Bureau. The biggest news came Tuesday night, when President Trump submitted the name of Jonathan McKernan to the Senate to be the next director of the Bureau. McKernan was most recently a board member of the Federal Deposit Insurance Corp. Also yesterday, the heads of the enforcement and supervisory units at the Bureau resigned and the Bureau announced a series of cuts aimed at reducing its expenses and footprint.
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‘Robot Laywer’ DoNotPay to Pay $193k in Settlement with FTC

  • The Federal Trade Commission has finalized an order requiring DoNotPay, the company that once touted itself as “the world’s first robot lawyer,” to cease making misleading claims about the capabilities of its AI chatbot. This order follows the FTC’s investigation into DoNotPay’s marketing, which falsely suggested that its AI could provide professional legal services comparable to those of a human lawyer. It should be noted that this enforcement action was finalized before the Biden administration left office on January 20 and was just announced yesterday.
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23 Companies Seeking Collection Talent

  • Whether you are looking for your next gig or looking to see how your peers structure their job ads to attract talent or whether you just want to see how much people are paying these days, there are a multitude of reasons to check out this week’s job listings summary.
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Pollack & Rosen, P.A. & Gateway Portfolio Services Partner with Harvest Strategy Group to Elevate Industry Standards in Debt Recovery

  • Following the acquisition of AACANet, Pollack & Rosen, P.A. (P&R) and its sister company, Gateway Portfolio Services, LLC, have entered into a strategic partnership with Harvest Strategy Group, Inc. to deliver more transparent, data-driven, and compliance-focused debt recovery solutions.
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WORTH NOTING: Why you may want to consider not using a humidifier before going to bed … A giant schanuzer won the Westminster Dog Show … Which foods are the worst to buy in the supermarket … Small business owners are still optimistic about the future of the economy, but there is a growing uncertainty in their expectations … Can you guess how many times a year the average couple argues about money? … More advice from The Points Guy about how to maximize your travel in 2025 … What to do if you work near someone who likes to swear all day long … Why you may want to think twice before using ChatGPT.

Wisdom Wednesday, part I

Wisdom Wednesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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