Sun.Dec 16, 2018

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Does Your Fraud Department Have the Right KPIs?

Fico Collections

It’s often said that if you can’t measure it, you can’t improve it and this is particularly relevant when you’re managing a delicate balancing act. Financial institutions face this every day as they try to manage the sometimes conflicting needs of controlling fraud, growing the business and keeping customers happy. Doing a fantastic job of driving fraud rates down is undermined if it creates a negative impact elsewhere in the business.

Banks 52
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Time Out: Gaining Time by the Minute

NCBA Law Practice Management Blog

There’s nothing like daylight savings time to get you to observe how dramatic a small shift in time becomes.? Push back one hour, and all of a sudden it’s instant winter.? People are like, ‘Wow, when did it get so dark out?’? And, hot chocolate sales start to rise. Saving time as a business owner can have a similar effect on you.? But, instead of greeting the coming of winter, you’ll be saying things like, ‘Wow, I just got home, and it’s not even dark yet!