Timing Is Everything: Response Time is Essential for Converting Law Firm Leads
NCBA Law Practice Management Blog
DECEMBER 10, 2018
Nobody has ever liked waiting. But, there has never been a point in recorded history where people have liked waiting less. Cave people, I suppose, never had the benefit of the internet and smartphones. But, I’m not even talking about the Neanderthals; heck, people are far less patient than they were even ten years ago, since things like Netflix have pumped urgency addition up on steroids.
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