NEW TREND OF ACCUSING COLLECTORS OF IGNORING CEASE COMMUNICATION REQUESTS
- More collectors are being sued for allegedly not honoring requests from consumers to cease communications or cease making phone calls.
- A representative of the defendant in this case also allegedly used vulgar and obscene language when speaking with the plaintiff.
- More details here.
- This content is sponsored by WebRecon.
JUDGE LARGELY GRANTS MSJ FOR DEFENDANT IN FDCPA, FCRA CASE OVER COMBINED UTILITY ACCOUNTS
- This case has a lot of backstory to it, involving squatters, two different residences, and a plaintiff who was representing herself.
- While the defendant did what it was supposed do when the plaintiff disputed the debt, the tone that was used by the representative could have been nicer, the judge ruled.
- More details here.
HEALTHCARE BNPL FIRM RAISES $35M TO FUND EXPANSION
- Scratchpay, which started out as a petcare finance company before expanding to healthcare for humans, has raised an additional $35 million.
- The company says it has 10,000 healthcare providers as clients and will process $1 billion of payments by the end of the year.
- More details here.
TOP HOUSE REPUBLICANS DEMAND ANSWERS FROM CHOPRA
- Using a recent Supreme Court ruling, two House Republicans are calling on Rohit Chopra to detail the authority he thinks he has to follow through on rulemakings and initiatives that the CFPB has announced.
- The initiatives include allowing states to enforce the Consumer Financial Protection Act, and changes to the Fair Credit Reporting Act.
- More details here.
WORTH NOTING: People are getting jobs they like and pay raises, but are still struggling financially … I guess this store goes at least four days between bathroom cleanings … Target is looking to hire 100,000 seasonal workers for the holidays this year … The results from a big four-day workweek study in the U.K. show productivity is not slipping … Experts share tips on credit scores … Just how much house prices could fall in the next year … For everyone who loved “Guitar Hero” but wished you could use a trombone instead … This tragedy happened in the next town over, and involved a high school that one of my kids goes to.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.