Thu.Sep 26, 2024

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Celebrating 20 years-how it started and how it’s going

American Profit Recovery

American Profit Recovery is celebrating 20 years in business. However, we are not just celebrating being in business for two decades, we are applauding our vision come true and how we have built a reputable debt collection agency that has achieved what we set out to do in 2004. We came together because we saw an opportunity to improve just about every area of collections.

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FTC Launches AI Crackdown, Including Against DoNotPay’s ‘Robot’ Lawyer

Account Recovery

The Federal Trade Commission yesterday announced a crackdown on companies making deceptive claims regarding the use of artificial intelligence, including a settlement with DoNotPay, a company that purported to offer consumers “the world’s first robot lawyer” which was once aimed at helping consumers avoid paying tickets and debts. This announcement is part of the FTC’s newly launched Operation AI Comply, aimed at tackling unfair or deceptive practices involving AI tools t

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Steps to Create a CFPB Complaint Process for Agencies

PDC Flow

The Consumer Financial Protection Bureau (CFPB) is an independent federal agency responsible for maintaining the safety of customers who interact with financial businesses. Because they create and enforce the regulations that govern the credit and collection industry, debt collection agencies know this organization well. But do you know the best way to handle a CFPB complaint about your business filed directly with the Bureau?

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Daily Digest – September 26. Getting to Know Tessa Foote of Fox Collection Center; CFPB, NY AG Get Partial Win in Collection ‘Kingpin’ Property Transfer Case

Account Recovery

Getting to Know Tessa Foote of Fox Collection Center Judge Denies Defendant’s MSJ in FDCPA Class-Action Over Conflicting Attorney Fee’s Statements CFPB, NY AG Get Partial Win in Collection ‘Kingpin’ Property Transfer Case FTC Launches AI Crackdown, Including Against DoNotPay’s ‘Robot’ Lawyer WORTH NOTING: A rural region in Spain will pay you $16,000 to move there and be a digital nomad … The jobs that are the most at risk, and the safest, from being replaced by AI … New York CityR

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4 Things Great Companies Do to Improve Cash Flow

Speaker: Don Gallianza, Credit Manager at Chevron Phillips Chemical and Indy Chakrabarti, Chief Marketing Officer at HighRadius

4 Case Studies to Optimize DSO 26 Days Sales Outstanding. Already better than most. But, should you improve on that? Why would 3 fewer days even matter? It matters because it fundamentally transforms business outcomes. Join this webinar to explore 4 things companies do to reclaim hard dollars - not just soft costs - and go from good to great! What You'll Learn 6 operational KPIs every AR manager should track: Define and track these metrics to enhance performance, drive efficiency, and make infor

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The Role of Communication in Debt Recovery: Tips for Effective Conversations

Burt and Associates

Table of Contents Introduction The Importance of Clear Communication in Debt Recovery Tips for Effective Conversations with Debtors 3.1. Stay Professional and Empathetic 3.2. Establish Clear Expectations 3.3. Actively Listen to the Debtor’s Concerns The Role of Communication with Stakeholders Common Pitfalls to Avoid in Debt Recovery Conversations Transitioning from Effective Communication to Action Conclusion and Next Steps 1.

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Judge Denies Defendant’s MSJ in FDCPA Class-Action Over Conflicting Attorney Fee’s Statements

Account Recovery

A District Court judge in Minnesota has denied a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act class-action lawsuit, ruling that there were genuine issues of material fact in dispute regarding whether the defendant law firm qualifies as a debt collector under the FDCPA and whether its actions violated the statute.

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CFPB, NY AG Get Partial Win in Collection ‘Kingpin’ Property Transfer Case

Account Recovery

Another twist and turn in the saga of the Consumer Financial Protection Bureau trying to get money from former collection “kingpin” Douglas MacKinnon to satisfy a $60 million judgment. In the latest development, a District Court judge has awarded the plaintiffs — the CFPB and the Attorney General of New York — some the proceeds of the sale of MacKinnon’s former home, which he transferred to his wife and daughter to avoid it being part of the judgment.