Fri.Jan 08, 2021

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New Guide Offers Insights into Complying With CFPB’s Debt Collection Rule

Account Recovery

One of my favorite TV shows of all time is “The West Wing.” I have re-watched the series multiple times and can tell you what happens in just about any episode. In one episode, the staff is debating the best way to stimulate the economy and the president says, “… everybody’s got a magic lever … The post New Guide Offers Insights into Complying With CFPB’s Debt Collection Rule appeared first on AccountsRecovery.net.

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Top B2B Debt Collections Blogs and What to Expect in 2021

Enterprise Recovery

As we move into the new year and look back on 2020, we are able to get a clearer picture of what topics to cover in 2021. The mission of this blog is to inform our readers, whether they're our clients or not. It's important for us to help tech entrepreneurs, startup businesses, small businesses, freelancers, independent consultants, manufacturers and other business-to-business organizations build better relationships with their clients.

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Daily Digest – January 8. New Guide Offers Insights into Debt Collection Rule; Mass. Legislature Passes Student Loan Servicing Bill

Account Recovery

NEW GUIDE OFFERS INSIGHTS INTO COMPLYING WITH CFPB’S DEBT COLLECTION RULE I am excited to announce the launch of a new section of AccountsRecovery.net, which aims to help the ARM industry better understand the Consumer Financial Protection Bureau’s debt collection rule and to help make the decisions and changes needed to comply with it. Called … The post Daily Digest – January 8.

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How to Nail a No-Spend Month

Nerd Wallet

Holiday spending always gets the best of me. The gifts, the food, the Christmas tree and decorations — sandwiched between two monthly rent payments — siphon money from my bank account. Every year I feel the sticker shock, briefly tuck my tail between my legs, then carry on like it never happened. But this year. Lauren Schwahn writes for NerdWallet. Email: lschwahn@nerdwallet.com.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Mass. Legislature Passes Bill Requiring Student Loan Servicer Licensing

Account Recovery

In the closing hours of its legislative session, the Massachusetts legislature this week passed a bill that, among other things, will require servicers of student loans to now obtain a license while also establishing a student loan ombudsman office that will be charged with identifying trends, including unfair and deceptive acts or practices. A copy … The post Mass.

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Central Portfolio Control Supports Metro Meals on Wheels

Account Recovery

Central Portfolio Control (CPC), a full-service and nationally licensed collection agency located in Minnetonka, MN, is proud to make a donation to Metro Meals on Wheels this holiday season and help provide nourishing meals and human connections to seniors and individuals with disabilities throughout the communities that surround the Twin Cities of Minneapolis and Saint … The post Central Portfolio Control Supports Metro Meals on Wheels appeared first on AccountsRecovery.net.

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Why You Shouldn’t Overlook the Aeroplan Loyalty Program

Nerd Wallet

Air Canada’s loyalty program, Aeroplan, has long been a beloved frequent flyer program for Canadian travelers — in large part due to its award chart, its position as a Star Alliance member airline and its spot as a transfer partner with American Express and Capital One. Thanks to a slew of new Aeroplan policies announced. Josh Garber writes for NerdWallet.

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Please keep Katie Porter on the House Financial Services Committee

Public Citizen

by Jeff Sovern. The Wall Street Journal is reporting that Representative Katie Porter may be dropped from the House Financial Services Committee.  As someone who has regularly listened to House Financial Services Committee hearings on consumer matters for years, I believe that would be a huge loss. I cannot think of anyone who has been a more effective questioner of witnesses.

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Why You Should Be Paying Annual Fees for Your Credit Cards

Nerd Wallet

For a lot of people, paying an annual fee to use a credit card is out of the question. For some, the very idea is an outrage. But often, this attitude is more emotional than rational. In fact, many credit card users have more to gain by paying an annual fee — and in some. Jason Steele writes for NerdWallet. Email: travel@nerdwallet.com. The article Why You Should Be Paying Annual Fees for Your Credit Cards originally appeared on NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Digital Collections Roadmap for 2021

True Accord

As we begin 2021, we’re looking ahead and seeing a lot to be optimistic about in the world of collections. Our industry is becoming more innovative and more consumer-focused. Digital channels, self-serve options, & machine learning create a new industry normal in which both collectors and consumers can succeed. Get on the path to becoming a best-in-class collector this year.

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Bellhop Moving: 5 Things to Know

Nerd Wallet

Bellhop is a moving services platform that specializes in quickly booking and coordinating local moves and labor online. The company itself doesn’t provide moving services; instead, it recruits individuals and motor carriers to use its platform as independent contractors — similar to how ridesharing platforms Uber and Lyft recruit drivers — then matches you with.

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The Three Costs of a Debt Settlement Agreement

Direct Recovery

Working out a deal to settle a delinquent debt for a percentage of the balanced owed is one of the most commonly recommended tactics for anyone starting out on the road to getting out of debt and improving their personal financial situation. However, there are often costs associated with these deals that many consumers simply don’t consider. No matter what type of debt situation you are attempting to resolve, almost every creditor is willing to accept some type of deal to get an outstanding bala

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How to Optimize Chase Freedom Flex, Discover it Cash Back for Q1 2021

Nerd Wallet

As we ring in the new year (good riddance, 2020), it’s time for new 5% rotating bonus categories for the Chase Freedom Flex? and select Discover cards including the Discover it® Cash Back. From Jan. 1 through March 31, 2021, you’ll earn 5% cash back on up to $1,500 in combined quarterly spending in the following. Erin Hurd writes for NerdWallet. Email: ehurd@nerdwallet.com.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Five Key Developments in the Privacy and Data Security Sector in 2020 and Five Predictions for 2021

Troutman Sanders

Click here to register. Tuesday, January 26 • 3:00 – 4:00 p.m. ET. With 2020 now safely behind us, please join our panel of privacy experts and thought leaders for a discussion of the five most important changes in the privacy and data security landscape in 2020 and their opinions on likely developments in 2021.

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Baggage Insurance Explained

Nerd Wallet

Travel can be a lot of fun but if your bags are lost or stolen or your luggage is delayed for a significant amount of time, it can be a bad start to the trip. Before you travel, you’ll want to familiarize yourself with baggage insurance, which is offered on travel insurance policies and on. Elina Geller writes for NerdWallet. Email: egeller@nerdwallet.com.

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Top 5 Customer Development Posts of 2020: COVID and Beyond   

Fico Collections

For FICO, customer development means working with customers through all the stages of the lifecycle – from marketing to originations to customer management. In this category, COVID-19 was a pressing topic but didn’t dominate the discussion as it did in the Debt Collection & Recovery category. Here are our top 5 posts from 2020. #1. Transforming the Customer Experience: Telecommunications.

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National Apprenticeship Week '21: Futureproofing the collections workforce in the new debt landscap

CSA

Fiona Macaskill is Director of Learning & Development at the Credit Services Association. The theme for National Apprenticeship Week 2021 is ?Build the Future? with Minister for Apprenticeships and Skills, Gillian Keegan, highlighting that both despite and because of the Covid-19 pandemic, we must look at how apprenticeships can ?futureproof? workforces.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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3 Mistakes Most People Make When Collecting Debt From A Business

Taurus Collect

As we step into a hopeful new year 2021, we know that collecting debt from a business should be a top priority. When a crisis hits, cash in the bank is the most important thing for a business to consider. For this reason, particularly in the coming months of lockdown, you need to laser-focus your business priorities. If collecting debt from a business isn’t at the top of your to-do list, then you should certainly consider it in the coming weeks.

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CSA seeks Independent Non-Executive Director (Specialism in Further Education and Apprenticeships)

CSA

Job Description Post: Independent Non-Executive Director (Specialism in Further Education and Apprenticeships). Term: 2 Years, due to commence in Spring 2021. Remuneration: ?7,000 per annum. About the Role The Association is looking for an Independent Non-Executive Director with a specialism in Further Education, particularly in Apprenticeships, to offer strategic direction and bring industry experience to the Board of the Association.

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Fraud and Financial Crimes Convergence: Data

Fico Collections

This year has been anything but normal, but one of the few things that has held steady is my advocacy around fraud and financial crimes convergence. With the industry – and the rest of the world – going through so many changes, I teamed up with Julie Conroy, research director for Aite Group's Fraud & AML practice , to share our perspectives not only on why fraud and financial crimes convergence is important and quickly becoming the goal for many institutions across the industry, but also dive in

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CSA Cyber Essentials certification renewed

CSA

In December 2020, the CSA successfully renewed its certification under the Cyber Essentials scheme. Cyber Essentials aims to help organisations implement basic levels of protection against cyber attack, demonstrating to their customers that they take cyber security seriously. Cyber Essentials is an independently verified self-assessment, where organisations assess themselves against five basic security controls and a qualified assessor verifies the information provided.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Administration Members With Ties to ARM Industry Resign in Response to Capitol Riot

Account Recovery

A pair of officials in the Trump administration with ties to the accounts receivable management industry announced their resignations yesterday in response to what happened in Washington, D.C., earlier this week. Betsey DeVos, the Secretary of Education, and Mick Mulvaney, the U.S. envoy to Northern Ireland who was formerly the acting director of the Consumer … The post Administration Members With Ties to ARM Industry Resign in Response to Capitol Riot appeared first on AccountsRecovery.ne