I, For One, Welcome Our Robot Overlords
Account Recovery
APRIL 9, 2021
The COVID-19 pandemic has accelerated the shift to more automation in the call center world, and technology is allowing chatbots and other artificial intelligence tools to develop empathy, which is leading some to predict the displacement of hundreds of thousands of call center representatives in the coming years, according to a published report. While the … The post I, For One, Welcome Our Robot Overlords appeared first on AccountsRecovery.net.
Let's personalize your content