Thu.Feb 04, 2021

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Judge Grants MSJ in FDCPA Case Over Disputed Debt

Account Recovery

A District Court judge in Arkansas has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case after it was accused of engaging in harassing behavior by sending the same verification letter twice in a month in response to two dispute notices sent by the plaintiff and for not including … The post Judge Grants MSJ in FDCPA Case Over Disputed Debt appeared first on AccountsRecovery.net.

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Drop in UK Business Insolvencies masking a grim reality

UK debt collections

According to latest figures, Corporate and Business Insolvencies fell by 27.1% for 2020 in England and Wales. Unfortunately the statistics do not tell the whole story as many businesses in the UK are in distressed situations. There is a huge pile up of unpaid invoices in the UK with Small Businesses and organisations afraid to act. Many companies are simply waiting for ‘normal’ to return but nobody can actually forecast when that will be.

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Video: How Empathy Boosts Collection Rates While Lowering Compliance Issues

Account Recovery

There is a perception in the industry that compliance and empathy sit on opposite ends of a seesaw, and the ultimate goal for any collection operation is to find the balance between the two. But that is not necessarily the case. As Mary Shores and Judd Peak discuss in the latest episode of “Training Bytes,” … The post Video: How Empathy Boosts Collection Rates While Lowering Compliance Issues appeared first on AccountsRecovery.net.

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How to Prioritize Debt Payments in the Pandemic

Nerd Wallet

A singular crisis has led to extraordinary relief options for borrowers. Interest and payments have been paused on federal student loans. Homeowners can request nearly a year of mortgage forbearance. Credit card issuers and other lenders dramatically expanded hardship programs. Still, many Americans say they took on more debt last year because of the pandemic, Liz Weston writes for NerdWallet.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Daily Digest – February 4. Getting to Know Harry Strausser of Applied Innovation; How Empathy Boosts Collection Rates While Lowering Compliance Issues

Account Recovery

GETTING TO KNOW HARRY STRAUSSER OF APPLIED INNOVATION To spend nearly a half-century in an industry, a few things have to be true. You absolutely have to love going to work every day, you absolutely have to be good at it, and you absolutely have to be able to constantly re-invent yourself to change with … The post Daily Digest – February 4.

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Bill Introduced in House, Senate to Amend FCRA, FDCPA Over Collection of Medical Debts

Account Recovery

Legislation was introduced in both the House of Representatives and the Senate yesterday that seeks to amend the Fair Credit Reporting Act and Fair Debt Collection Practices Act with respect to how medical debts are collected. The bills, called the Medical Debt Relief Act, were introduced by Sen. Jeff Merkley [D-Ore.] in the Senate and … The post Bill Introduced in House, Senate to Amend FCRA, FDCPA Over Collection of Medical Debts appeared first on AccountsRecovery.net.

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Webinar: 15 Critical Construction Contract Provisions

Jimerson Firm

On Wednesday, March 3, 2021 from 12:00 PM-1:00 PM, three of our partners will present 15 Critical Construction Contract Provisions: How to Use Them to Protect the Project and Your Bottom Line. This webinar is geared towards General Contractors, and it will cover fifteen critical contract provisions, what they mean for your business, and how they can affect your project.

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Getting to Know Harry Strausser of Applied Innovation

Account Recovery

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Harry Strausser

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5 Award Sweet Spots Using Air France/KLM Flying Blue Points

Nerd Wallet

Flying Blue, a joint loyalty program of Air France and KLM, isn’t a U.S.-based program, but that doesn’t mean it should be written off quickly. The two European airlines are SkyTeam members, so earning their miles presents you with a variety of redemption options on carriers within the alliance. What you need to know You. Anya Kartashova writes for NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Newsom Appoints Advocate to Lead DFPI’s Consumer Financial Protection Division

Account Recovery

California Gov. Gavin Newsom yesterday announced that Suzanne Martindale has been appointed the Senior Deputy Commissioner of Consumer Financial Protection at the state’s Department of Financial Protection and Innovation (DFPI). Martindale has spent the past 10 years working as Senior Policy Counsel and Western States Legislative Manager for Consumer Reports, the advocacy group.

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6 Hidden Benefits of Rewards Credit Cards

Nerd Wallet

While we often focus on the points or cash back that rewards credit cards offer, they also come with a lot of other benefits that get overlooked, like free shipping on online purchases or extended warranties. Ignoring their value can be a mistake. If your rewards cards do come with any of these lesser-known benefits, Kimberly Palmer writes for NerdWallet.

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How To Remove Delivery Financial Services From Your Credit Report

Better Credit Blog

Are you concerned about a collections entry from Delivery Financial Services? The entry is likely on your account because you forgot to pay a bill. While falling behind on a payment or two might not seem like a big deal, collections-stage debt can do substantial damage to your credit. For that reason, it’s important to take the necessary steps to get collection accounts off your credit report.

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Chase Ultimate Rewards: How to Earn and Use Them

Nerd Wallet

Chase Ultimate Rewards® is the name of the points program for Chase’s rewards credit cards. (The issuer’s co-branded cards with airlines, hotels or retailers have their own rewards programs.) Among points systems, Chase Ultimate Rewards® is highly regarded because point values can be relatively high if used strategically to pay for travel. Here’s what to know.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Take 5 Immigration Podcast Series: Episode 15

Burr Forman

In episode 15 of the Take 5 Immigration Podcast, host Melissa Azallion Kenny is joined by Jonathan Eggert to discuss what’s on the immigration horizon for businesses in 2021. They provide updates on the change in presidency and the changes President Biden has already made to immigration policies. Melissa and Jonathan outline the expectations they have under the Biden Administration regarding immigration.

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Should You Give a Friend MQMs You Earned Using a Delta SkyMiles Reserve Credit Card?

Nerd Wallet

If you have the Delta SkyMiles® Reserve American Express Card or Delta SkyMiles® Reserve Business American Express Card, you already know that your card comes with a “Status Boost” to help you earn Medallion Qualifying Mile, or MQMs, — units you need to attain elite flyer status that comes with perks like complimentary upgrades, waived. Jon Nickel-D'Andrea writes for NerdWallet.

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Burr & Forman’s Labor & Employment Practice Grows with the Addition of Diamond Stewart

Burr Forman

NASHVILLE, Tenn., February 4, 2021 – Burr & Forman announces the addition of Diamond Stewart to the firm’s Labor & Employment practice group. She is a staff attorney in the firm’s Nashville office. Diamond’s background with in-house legal departments, both small businesses and large corporations, included experience with employment, compliance, insurance, trademark, property, contract, and copyright matters.

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AmEx Gold Officially Launches Uber Perk and Brings Back Rose Gold Option

Nerd Wallet

The American Express® Gold Card has officially kicked its new Uber benefit into gear — and it’s bringing back a beloved card design option. As of Feb. 4, 2021, the card will offer up to $10 in monthly Uber Cash credits. That’s up to $120 in annual value toward Uber spending, including Uber Eats. Terms apply. Erin Hurd writes for NerdWallet. Email: ehurd@nerdwallet.com.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Skills Minister and Shadow Minister to share insight at CSA L&D Conference

CSA

Two senior politicians are set to headline and inspire an upcoming conference on Learning & Development (L&D) organised by the Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors. Gillian Keegan, Minister for Apprenticeships and Skills, and Toby Perkins, Shadow Minister for Apprenticeships and Lifelong Learning, will update delegates about the critical importance of employer engagement for lifelong learning.

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The Good, the Bad and the Very Bad of the New Virgin Atlantic Delta Award Chart

Nerd Wallet

The Virgin Atlantic Flying Club frequent flyer program lets members use their Virgin Points to book flights on Delta Air Lines. For years, these award bookings have offered some amazing sweet spots, which included flights from the U.S. to Europe in business class for 50,000 points each way, and long economy flights, like from Atlanta. JT Genter writes for NerdWallet.

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5 Things to Know About the Wells Fargo Rewards Card

Nerd Wallet

The Wells Fargo Rewards® Card provides excellent value for the first six months due to its higher rewards rate in specific spending categories. After that, the party’s over — at least as far as earning points is concerned. But the card does offer a few other compelling benefits, like a $0 annual fee, flexible reward. Sara Rathner writes for NerdWallet.

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Capital One Miles: Easy to Earn and Use

Nerd Wallet

Capital One’s travel credit cards earn rewards that it refers to as miles but that are really points. Depending on the card, you earn 1.25 to 2 miles for every dollar you spend. Miles can be redeemed for travel at a value of 1 cent apiece. There are other redemption options, but some of them. Lindsay Konsko writes for NerdWallet. Email: articles@nerdwallet.com.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Travel Card Showdown: Capital One Venture vs. Chase Sapphire Preferred

Nerd Wallet

The Chase Sapphire Preferred® Card and the Capital One Venture Rewards Credit Card are a pair of titans in the travel credit card market, and it can be tough to choose which one is right for you. The Nerds are here to help. What’s the same on both cards The cards have comparable annual fees: Chase Sapphire Preferred®. Lindsay Konsko writes for NerdWallet.

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Wells Fargo Go Far Rewards: How to Earn and Use Them

Nerd Wallet

If you have an eligible Wells Fargo credit card, you can earn rewards on your purchases in the form of Go Far Rewards points. Here’s what to know about those points and the rewards program itself. » MORE: NerdWallet’s best Wells Fargo credit cards Go Far Rewards: The basics You earn Go Far Rewards points by. Robin Saks Frankel writes for NerdWallet.

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Citi ThankYou Points: How to Earn and Use Them

Nerd Wallet

The Citi ThankYou rewards program lets eligible bank or credit card customers collect rewards, known as ThankYou points, on purchases made with a qualifying credit card. ThankYou points can be valuable, especially for travelers, but the rewards program is less straightforward and a bit harder to navigate when compared with those offered by some other issuers: Elina Geller writes for NerdWallet.

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Zoho Books: Guide to Cost, Features and More

Nerd Wallet

Zoho Books is cloud-based accounting software that allows bookkeepers, accounting professionals and business owners to manage their company’s finances. It automates business workflows and helps users work collectively across departments to stay on top of receivables and payables, manage inventory, automatically import and match bank feeds, and get real-time tracking of projects for customer invoicing.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.