Tue.Mar 02, 2021

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Listening-One of the most effective strategies in collections

American Profit Recovery

You might perceive that all calls from a collection agency are nothing more than a standoff between a consumer and a debt collector. However, that is far from an accurate representation of how today’s interactions with consumers unfold. In fact, here it is quite the opposite. And despite the media’s perception of the collection industry, when we get people on the phone, and we get to a place where a cordial conversation begins to occur, we go to great lengths to get to know the consu

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Why Everyone Needs a Refresher on False, Deceptive or Misleading Representations or Means

Account Recovery

If you have ever come across a sign or a set of instructions that you think are just completely obvious — like the post of a giant hot dog at IKEA with an asterisk that says “not actual size” — those kinds of statements are usually not there accidentally. They are there because enough people … The post Why Everyone Needs a Refresher on False, Deceptive or Misleading Representations or Means appeared first on AccountsRecovery.net.

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Eager Buyers Are Skipping Home Inspections. Is It Too Risky?

Nerd Wallet

Shopping for their first home in New Jersey, Alyse Storzieri and her boyfriend Robert Engel faced a tough market. So when they found a house they loved last June, the couple followed their real estate agent’s advice to make their offer stand out. They went over the asking price, tripled their down payment amount and. Kate Wood writes for NerdWallet.

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Daily Digest – March 2. Judge Grants MSJ For Defense Against 31 of 32 Plaintiffs in FDCPA Case; PRA Group Discloses CFPB Looking Into Possible Violations of Consent Order

Account Recovery

JUDGE GRANTS MSJ FOR DEFENSE AGAINST 31 OF 32 PLAINTIFFS IN FDCPA CASE A District Court judge in Indiana has largely granted summary judgment in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act because it allegedly contacting individuals who indicated they were represented by an attorney and wanted … The post Daily Digest – March 2.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Seasonal Swing Further Sinks Q4 Housing Supply

Nerd Wallet

The housing market typically follows fairly reliable seasonal trends, but 2020 won’t be known for following predictable patterns. Every year, colder weather and the holidays accompany a shift downward in home prices as well as the number of homes for sale. In the fourth quarter of 2020, several local markets saw slightly lower list prices. Elizabeth Renter writes for NerdWallet.

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Brown & Joseph named 2021 Annual Awards of Business Excellence Honoree

Brown and Joseph

ITASCA, IL – Brown & Joseph is pleased to announce it has been honored as a recipient of the Daily Herald Business Ledger’s 2021 Annual… The post Brown & Joseph named 2021 Annual Awards of Business Excellence Honoree appeared first on Brown & Joseph, LLC.

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Judge Grants MSJ for Defense Against 31 of 32 Plaintiffs in FDCPA Case

Account Recovery

A District Court judge in Indiana has largely granted summary judgment in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act because it allegedly contacting individuals who indicated they were represented by an attorney and wanted communications to cease. Of the 32 plaintiffs, 29 of them were stipulated to … The post Judge Grants MSJ for Defense Against 31 of 32 Plaintiffs in FDCPA Case appeared first on AccountsRecovery.net.

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How Many Months Must Be in a Chapter 13 Plan?

Sawin & Shea

Considering Chapter 13 bankruptcy? Then you’re probably wondering how long it will take. Chapter 13 bankruptcy takes a bit longer than Chapter 7, but it may be the best plan for you. Let’s look at the factors that determine how long a bankruptcy takes so you can get an idea of your bankruptcy’s timeframe. If you’d like to pin down exactly how long your specific bankruptcy will take, contact Sawin & Shea for a free consultation.

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Consumer Financial Protection Bureau Takes Action Against Payment Processor and Its Former CEO for Supporting Internet-Based Technical-Support Scams

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit in federal court against BrightSpeed Solutions Inc. (BrightSpeed) and its founder and former chief executive officer, Kevin Howard, for knowingly processing payments for companies engaged in internet-based technical-support fraud. Chicago-based BrightSpeed was a privately owned, third-party payment processor founded and operated by Howard in 2015 and wound down business operations in March 2019.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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How To Remove H&R Accounts from Your Credit Report

Better Credit Blog

While missing a payment is an easy mistake to make, it could result in significant damage to your credit score. If you have a collections account from H&R Accounts on your report, it’s important to get it removed as soon as possible. As long as the entry stays on your report, it can bring down your credit. Read on to learn more about H&R Accounts and how you need to respond to their collection attempts.

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Is the Capital One Spark Miles Select for Business Worth It?

Nerd Wallet

The Capital One® Spark® Miles Select for Business is a $0-annual-fee credit card intended for small-business owners who travel frequently, but does that mean that it’s the right card for you? No fee doesn’t mean no risk. The purpose of rewards credit cards is to get the most value back for every dollar you spend. Alex Cramer writes for NerdWallet. Email: travel@nerdwallet.com.

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Operational Risk Management in Financial Services

PDC Flow

Operational risk management in the workplace has always been a concern for business owners and managers. However, the changing workplace environments of the last year has created more risks and liabilities for organizations than ever before. Performant Corporate Counsel Lauren Valenzuela and Finexus Insurance Agency CEO Katie Zugsay discussed these evolving risks in a recent CAC webinar, Smarter Risk Management for 2021.

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What Is a Savings Bond?

Nerd Wallet

A savings bond is a long-term investment with the rare ability to be a gift for a loved one, even a child. Let’s break down how they work. What is a savings bond? A savings bond is a loan to the U.S. government that’s issued by the U.S. Treasury. When you buy one, you are. Spencer Tierney writes for NerdWallet. Email: spencer.tierney@nerdwallet.com.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Pandemic-Related Rising Materials Costs: How Contractors Can Avoid Losses and Protect Themselves

Jimerson Firm

The coronavirus or COVID-19 pandemic (or perhaps the resulting monetary policy) has caused materials costs to skyrocket. In the past year, as of early February 2021, steel prices are up about 27%; copper prices are up about 37%; rubber prices are up about 62%; lumber prices are up about 113%; and although oil prices are only up 7%, they have soared 476% above the lows reached in April 2020.

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City Council writes off £7.26m after Debt Collection efforts fail

UK debt collections

Edinburgh City Council has been forced to write off a whopping £7.26m after Debt Collection efforts have failed to recoup monies owed to them. The accumulated debts were for unpaid parking fines, council tax and motorist bus lane abuse fines. Over 17,000 fixed penalty notices issued by the council went unpaid. Add to this 3,200 fines accrued by motorists abusing the strict bus lane policy adopted by the city council.

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CFPB Proposes Delay of Mandatory Compliance Date for General Qualified Mortgage Final Rule

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit in federal court against BrightSpeed Solutions Inc. (BrightSpeed) and its founder and former chief executive officer, Kevin Howard, for knowingly processing payments for companies engaged in internet-based technical-support fraud. Chicago-based BrightSpeed was a privately owned, third-party payment processor founded and operated by Howard in 2015 and wound down business operations in March 2019.

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Best Classic Car Insurance Companies

Nerd Wallet

Key takeaways Best for regular use of a classic car: Safeco Best for classic car extras: Hagerty Best for classic cars rising in value: Grundy Best for emergency expenses coverage: American Collectors A classic car is a true collector’s item. Whether you’re proudly driving your antique beauty to a car show or painstakingly restoring it. Kayda Norman writes for NerdWallet.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Keeping Your Credit Card Info Updated

Debt Guru

When you’re moving, there are lots of, well, moving pieces. It’s a hectic time, to be sure: You need to make sure your utilities are switched over, your locks are changed, your kids’ new school registrations are complete, and your plants are surviving in their new habitat. But one of the most important pieces in this puzzle is to maintain connection with your credit card issuers.

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Does Medicare Cover Physical Therapy?

Nerd Wallet

Medicare covers much of the cost of physical therapy when it’s medically necessary. And it often is necessary for people age 65 and older. In 2019 nearly 3 million Medicare beneficiaries received PT for injury or illness or during surgical recovery, to reduce pain and increase mobility. What coverage does Original Medicare provide for physical. John Rossheim writes for NerdWallet.

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National Careers Week 2021: Why you should consider a career in the debt collection sector

CSA

Rebecca Clark is a Digital Marketing Executive at the CSA. Due to a company restructure following acquisition, I was unfortunate enough to be made redundant in late 2020. Four years on from graduating with a 2:1 degree in textile design, I had completed a CIM Level 4 Certificate in Professional Marketing and gained a few years? experience in highly technical B2B marketing roles in both a global company and an SME.

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Home Inspection in North Carolina: How It Works and What It Costs

Nerd Wallet

Even if a house seems like the home of your dreams, it’s still a good idea to get a reality check from a home inspector before the sale closes. What is a home inspection? A standard home inspection is a mostly visual examination of a home’s structure and systems by an objective professional. The inspection. Barbara Marquand writes for NerdWallet. Email: bmarquand@nerdwallet.com.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Data is the key to agile financial forecasting

On Guard

The Covid-19 pandemic and its resultant impact on economies around the globe has understandably led to caution in spending as businesses have switched to survival mode. As the last year has shown, financial forecasting can be subject to unforeseen changes in circumstances that require a different strategy with little notice. This is where agility in financial forecasting is vital to ensure that businesses have the necessary resilience to prepare for the unexpected , and d ata is a cruci

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Beneficiary Disinherited Under No Contest Clause For Filing Claim Dismissed Under Statute of Limitations

McLane

Illustrating NH’s strict enforcement of trust and will no-contest clauses, the Probate Court in Volpe v. Volpe ordered that a beneficiary’s filing of a claim that did not survive a motion to dismiss requires his disinheritance under the terms of the trust. As discussed in a prior post , the trustee whom we represent provided beneficiaries a notice that accelerated the statute of limitations for trust contests and the beneficiary, nonetheless, filed a late challenge.

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How to Maximize the SKYPASS Visa Secured Card

Nerd Wallet

Most travel credit cards require good credit to earn valuable rewards. This makes it harder for consumers with troubled credit to earn miles and points toward a free vacation. The SKYPASS Visa® Secured Card from U.S. Bank gives travelers a way to earn airline miles and other benefits while helping to build their credit. Here’s. Lee Huffman writes for NerdWallet.

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2020 Consumer Financial Services Year in Review & A Look Ahead

Troutman Sanders

2020 was a transformative year for the consumer financial services world. As we navigate an unprecedented volume of industry regulation, Troutman Pepper is uniquely positioned to help its clients find successful resolutions and stay ahead of the compliance curve. In this report , we share developments in 2020 on consumer class actions, background screening, bankruptcy, consumer credit reporting, debt collection, payment processing and cards, mortgage, auto finance, the Telephone Consumer Protect

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.