Thu.Dec 10, 2020

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The Positive Spiral of Production That Training Can Create

Account Recovery

It can be tough for a collector to not give up on a collection call when an individual on the other end of the phone says something along the lines of, “I can’t pay this today” or “I don’t want to pay it.” But one of the qualities that separates good collectors from great collectors … The post The Positive Spiral of Production That Training Can Create appeared first on AccountsRecovery.net.

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Life and Money Lessons From the Pandemic

Nerd Wallet

I’m a “be prepared” kind of person. I like having money in the bank and a good stock of emergency supplies. But I wasn’t prepared to see empty shelves at the supermarket, or thousands of cars lined up at a Texas food bank, or nurses dressed in garbage bags because there wasn’t enough protective equipment. Liz Weston writes for NerdWallet. Email: lweston@nerdwallet.com.

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CFPB Sues Debt Collector

Account Recovery

The Consumer Financial Protection Bureau yesterday announced it had filed a lawsuit against a debt collector, accusing it of violating the Fair Debt Collection Practices Act and Consumer Financial Protection Act by sending collection letters using the letterheads of its clients — district attorneys’ offices — to collect on outstanding debts without identifying itself or … The post CFPB Sues Debt Collector appeared first on AccountsRecovery.net.

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What is a Conventional Loan?

Credit Corp

This year you’re finally ready to buy your home. But where to start? Where it’s your first time or you’re an experience home buyer, all the mortgage options out there can be overwhelming. If you’re on the hunt for a mortgage, you might want to consider a conventional loan. But there are a ton of different types of conventional loans, so which is the right one for you?

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Getting to Know Christy Egler of Reliant Capital Solutions

Account Recovery

The “Getting to Know” series is sponsored by Arbeit. Arbeit is a powerful, and easy to use communications platform that empowers businesses to reach more consumers. Innovative by nature, we are constantly listening to and understanding the businesses we partner with and developing long term industry relationships that allow us to be proactive in anticipating … The post Getting to Know Christy Egler of Reliant Capital Solutions appeared first on AccountsRecovery.net.

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Settlement Reached With Blind Patient After Collection Letters Not Sent in Braille

Account Recovery

A healthcare provider has reached a settlement in a lawsuit that accused it of violating the Americans with Disabilities Act by not sending collection letters to a blind patient in braille, as the patient requested. The plaintiff will receive $150,000 in damages, attorneys fees, and debt forgiveness under the terms of the settlement, which was … The post Settlement Reached With Blind Patient After Collection Letters Not Sent in Braille appeared first on AccountsRecovery.net.

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Life Insurance Shoppers Lose Interest When COVID-19 Cases Drop

Nerd Wallet

Perhaps fueled by acute awareness of their own mortality, many Americans shopped for life insurance during the pandemic. But some lost interest when local COVID-19 cases declined, a new NerdWallet survey found. More than a third (35%) of those who considered purchasing life insurance due to the pandemic — but ultimately didn’t buy — say. Georgia Rose writes for NerdWallet.

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Daily Digest – December 10. Getting to Know Christy Egler of Reliant Capital Solutions; CFPB Sues Debt Collector

Account Recovery

GETTING TO KNOW CHRISTY EGLER OF RELIANT CAPITAL SOLUTIONS Getting a bachelor’s degree is an accomplishment for anyone. Doing it while working full-time and with three kids at home tells you everything about Christy Egler that you need to know. But you should still read the rest of her profile, if only because she and … The post Daily Digest – December 10.

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2 Delta SkyMiles AmEx Cards to Beef Up Status Boost in 2021

Nerd Wallet

Holders of eligible Delta SkyMiles credit cards who want to earn elite Medallion status in 2021 are getting an early holiday gift. Amid the corononavirus pandemic, Delta had already extended 2020 Medallion status for an additional year, through Jan. 31, 2022, regardless of how much, or how little, you fly in 2020. Now, some cardholders will. Erin Hurd writes for NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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What the winter holidays and tax season have in common

True Accord

As we speed towards the end of a tumultuous year, I wanted to share my thoughts on what the months ahead may bring for the collections industry. First, to address the riddle in the title of this post, what do the holidays and tax season have in common? Debt repayment. According to TrueAccord’s data from 12 million American consumers, debt repayment typically peaks twice a year: once during the winter holidays and again from February to early April when tax refund checks are received.

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The Smart Hotel Elite Strategy for Most Travelers

Nerd Wallet

Hotel loyalty programs offer elite status to their best customers as a way to keep them, well … loyal. Members enjoy unique perks like free upgrades and bonus points earning opportunities. For business travelers who stay 50+ nights a year in hotels, it makes sense to strive for elite status. They may opt to favor. Dan Miller writes for NerdWallet. Email: travel@nerdwallet.com.

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Consumer Financial Protection Bureau and Arkansas Attorney General Settle with Home-Alarm Company for Using Consumers’ Credit Scores Without Proper Notice

Consumer Finance

On December 11, 2020, the Consumer Financial Protection Bureau and the Arkansas Attorney General settled with Alder Holdings, LLC, resolving their allegations that Alder failed to provide proper notices under the Fair Credit Reporting Act.

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Handled Moving: 5 Things to Know

Nerd Wallet

Handled is a full-service moving company that specializes in local moves. Based in St. Louis, the company has locations across the U.S. and offers instant, guaranteed rates online for most bookings. Its flat, fast pricing sets it apart from the competition. Here are five things you need to know if you’re considering Handled. 1. It. Amy Beardsley writes for NerdWallet.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Kraninger Marks Second Year as Director of the Consumer Financial Protection Bureau

Consumer Finance

On December 11, 2020, Consumer Financial Protection Bureau Director Kathleen L. Kraninger made a statement regarding her second-year anniversary leading the Bureau.

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Why I’m Completely Changing Where I Travel Next Year

Nerd Wallet

To call 2020 a strange year for travel isn’t exactly a hot take. But here’s what I’ll say about 2020: Rather than focusing on all the restrictions you felt, focus on the opportunities you gained. While others lament the international travel restrictions, seize the chance to explore places a little closer to home. While others. Sally French writes for NerdWallet.

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Considerations before you file for business bankruptcy

Roths Child Law

It is difficult to run a small business, and you may find that your company is struggling financially. After a period of time, you might consider filing for bankruptcy as a way to keep your business going. In some cases, this is the best choice. Before you move forward with such an important financial decision, there are certain things you would be wise to consider.

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What Is a Short Sale?

Nerd Wallet

A short sale in real estate is the sale of a home at a lower price than what’s owed on the mortgage. The transaction requires the lender’s approval and is a last resort to avoid foreclosure when a homeowner can no longer afford to make mortgage payments. Short sales, sometimes called pre-foreclosure or distressed sales, Barbara Marquand writes for NerdWallet.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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The unseen effects of carrying a significant amount of debt

Roths Child Law

Owing a significant amount of debt is a stressful time for a Tennessee consumer. One of the most common consequences of this problem is attempts from creditors and debt collectors to get payment from the individual. They may send letters, call frequently, threaten to foreclose on the home or even repossess the consumer's property. This can feel embarrassing, overwhelming and cause emotional distress.

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How Urgent Is Life Insurance for Americans? That Depends on COVID

Nerd Wallet

The coronavirus pandemic has aimed a harsh spotlight on life’s precarity, and some Americans have responded by buying life insurance to provide their loved ones with financial support in the case of their death. According to a new NerdWallet survey, among the 55% of Americans who say they have life insurance — either through their. Erin El Issa writes for NerdWallet.

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What Is Responsible AI?

Fico Collections

I recently did a Q&A for TechTarget’s WhatIs.com where I answered questions about Responsible AI. After that exchange I thought our FICO Blog readers might like to read the Q&A, and I’m sharing my definition of Responsible AI below. What is Responsible AI? Artificial intelligence (AI) technology underpins decisions that profoundly affect everyone; responsible AI is a standard for ensuring that AI is safe, trustworthy and unbiased.

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American Airlines Announces ‘Elite Choice Awards’ for Platinum Pro and Executive Platinum Members

Nerd Wallet

In its latest round of positive changes to help its members during the pandemic, American Airlines announced new incentives for those wanting to qualify for Platinum Pro and Executive Platinum status in 2021, and a new Oneworld alliance benefit. Elite choice awards for Platinum Pro and Executive Platinum Elite choice awards is a new benefit. Elina Geller writes for NerdWallet.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Dr Scott Zoldi Presents At The World's Largest FinTech Event

Fico Collections

Billed as the world’s largest FinTech event and a global platform for the FinTech community, the Singapore Fintech Festival (SFF) will feature more than 600 sessions, 1,400 speakers and over 60,000 participants from more than 130 countries. SFF is taking place in a hybrid format that combines a 24-hour online platform with over 40 satellite events around the world.

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5 Things to Know About the Carnival World Mastercard

Nerd Wallet

Carnival Cruise Line has no shortage of impressive destinations from the Bahamas, Bermuda, the Caribbean and the Mexican Riviera, to locales much farther from home like Europe, Australia, New Zealand and more. And if you’re planning to take to the seas with this cruise line, the $0-annual-fee Carnival World Mastercard can definitely defray some of. Melissa Lambarena writes for NerdWallet.

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What’s in a Name? Not a Certified Class

TCPA

The Tenth Circuit kicked off the holiday season with a little TCPA humor. In Rivera v. Exeter Finance Corp., No. 20-1031, 2020 WL 6844032, at *1 (10th Cir. Nov.

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A Year in Review: Reflections on the CSA Field in 2020

Prosperity Now

The year 2020 marked the start of a new decade and introduced new opportunities and challenges for the CSA field.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.