Tue.Dec 07, 2021

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Judge Grants MTD in FDCPA Case Over Alleged Refusal to Honor Payment Plan

Account Recovery

Does allegedly agreeing to a payment plan only to back out of it constitute an unfair or deceptive practice under the Fair Debt Collection Practices Act? Not according to a District Court judge in Pennsylvania, who granted a defendant’s motion to dismiss last week, largely because the plaintiff never identified anything the defendant did that … The post Judge Grants MTD in FDCPA Case Over Alleged Refusal to Honor Payment Plan appeared first on AccountsRecovery.net.

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Fast 5 Tips

Collect More

1. If your customer is a business, establishing their correct entity is a must. ABN Lookup is good for this but if you’re still stuck, the Terms and Conditions or Privacy Policy section of their website is also a goldmine. It’s almost always at the bottom of their homepage. 2. If they promise to pay, always confirm in writing and ALWAYS ask them to reply to indicate they agree. 3.

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Paper Calls on N.Y. to Enact State Licensing Law

Account Recovery

The largest newspaper in Buffalo is calling on the state legislature in New York to enact a statewide licensing law, after the Attorney General took action against an allegedly unscrupulous debt collector last month. The Buffalo News published an editorial calling on the state to revisit debt collection licensing when the legislature reconvenes in January. … The post Paper Calls on N.Y. to Enact State Licensing Law appeared first on AccountsRecovery.net.

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6 Confessions of an Avid Travel Hacker

Nerd Wallet

It starts innocently enough. You open one travel rewards credit card to help subsidize an upcoming trip. While on that trip, the flight attendant announces that you can earn enough miles for two round-trips with a new card, and you jump at the chance to apply in-flight. From there, you’re hooked. Once you learn how. Erin Hurd writes for NerdWallet. Email: ehurd@nerdwallet.com.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Daily Digest – December 7. In Conversation: Jack Gordon; Judge Grants MTD in FDCPA Case Over Alleged Refusal to Honor Payment Plan

Account Recovery

IN CONVERSATION: JACK GORDON Starting up and running company is hard enough. But for Jack Gordon, that’s just a starting point. Jack is mostly known for running WebRecon, a litigious debtor scrub that has become an important risk management product for companies in the accounts receivable and contact center industries. But Jack also runs FDCPA … The post Daily Digest – December 7.

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Job Listings – December 8

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant … The post Job Listings – December 8 appeared first on AccountsRecovery.net.

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CFPB Report Highlights Supervisory Findings of Wide-Ranging Violations of Law in 2021

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today issued a Supervisory Highlights report, which shines a light on legal violations identified by the CFPB’s examinations in the first half of 2021. The report also highlights prior CFPB supervisory findings that led to public enforcement actions in the first half of 2021.

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Study Calls Out Wisconsin Hospitals For Filing More Suits Against Minorities

Account Recovery

Hospitals in Wisconsin filed 37% more collection lawsuits in 2018 than they did in 2001 and obtained garnishments in more than half of their cases, while also disproportionately suing individuals living in low-income neighborhoods and who are African-American, according to the results of a study that was published yesterday in Health Affairs. About 1.5 out … The post Study Calls Out Wisconsin Hospitals For Filing More Suits Against Minorities appeared first on AccountsRecovery.net.

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Amplifying Return on Experience (ROX) in Debt Collections using ?nalytics

Qualco

While change is the only constant, one thing is certain. External events like the pandemic will continue to transform customer behavior in a permanent manner. Customers are becoming more sophisticated and the same goes with the solutions they expect from financial institutions. Luckily, customer data are flowing like an ocean around us. Their use has the potential to give lenders the missing piece of the puzzle on how to address their customers’ needs and, ultimately, to increase Return on Exper

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Best Cheap Car Insurance in New Hampshire for 2021

Nerd Wallet

If you’re in the market for cheap car insurance in New Hampshire, it’s smart to shop around. Quotes can vary from one company to another, even for the same coverage options and limits. NerdWallet researched rates from 23 insurers in the state and identified the five most affordable options for several driver types. Cheapest for 20-year-old. Andrew Marder writes for NerdWallet.

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Introduction to an ML-Powered Debt Management Approach

Qualco

The debt challenge across Europe keeps unfolding, especially after many of the moratoria that were in place in the previous months ended. According to our NPL Outlook Europe 2021 report, global debt could exceed $360 trillion by 2030. The problem. In that context, lenders need to have access to state-of-the-art technology to avoid major losses. Instead, the credit management industry is left behind the curve using outdated approaches and traditional risk models that only have access to limited o

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Life Insurance Policies, Companies and Quotes

Nerd Wallet

Buying a life insurance policy can be quick and easy. Unsure of where to start? We’ll walk you through the whole process, so you can compare life insurance quotes and choose the right coverage for you and your family. What is life insurance? A life insurance policy is a contract between you and an insurance. Georgia Rose writes for NerdWallet. Email: grose@nerdwallet.com.

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Make the Right Hiring Decision: Tips for Interviews and Resume Reviews

PDC Flow

It’s no secret that hiring has become a challenge in most industries, and the debt collection industry is no exception. We spend time writing job descriptions and interviewing, only for our candidates to change career paths. Or, we choose a bad hire who only stays with the company for just a few months. While this cycle may be common for many debt collection agencies, it is possible to hire teams of talented and dedicated professionals.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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What Is Tail Coverage for Business Insurance?

Nerd Wallet

Tail coverage is an add-on for certain business insurance policies that can give you additional time to file a claim. It’s sometimes known as tail insurance or an extended reporting period. You’ll have to pay extra to add tail coverage to your business insurance. But if you rely on a claims-made policy like professional liability. Katherine Fan writes for NerdWallet.

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Blasie on Plain Language Laws

Public Citizen

Michael Blasie of Pennsylvania State University, Dickinson Law has written  The Rise of Plain Language Laws, University of Miami Law Review, 2022 Forthcoming. Here is the abstract: When lawmakers enacted 778 plain language laws across the United States, no one noticed. Apart from a handful, these laws went untracked and unstudied. Without study, large questions remain about these laws’ effects and utility, and about how they inform the adoption or rejection of plain language.

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Best Cheap Car Insurance in Nevada for 2021

Nerd Wallet

When looking for cheap car insurance in Nevada, you may run into some challenges. Prices can vary significantly from one company to the next, even for the same coverage options and limits, so it pays to gather as many quotes as possible. Cheapest Car Insurance Company Overall in Nevada Geico$84/month Cheapest for Minimum Coverage Geico$31/month. Andrew Marder writes for NerdWallet.

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Amplifying Return on Experience (ROX) in Debt Collections using ?nalytics

Qualco

While change is the only constant, one thing is certain. External events like the pandemic will continue to transform customer behavior in a permanent manner. Customers are becoming more sophisticated and the same goes with the solutions they expect from financial institutions. Luckily, customer data are flowing like an ocean around us. Their use has the potential to give lenders the missing piece of the puzzle on how to address their customers’ needs and, ultimately, to increase Return on Exper

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Best Cheap Car Insurance in Tennessee for 2021

Nerd Wallet

Because prices for auto coverage rise and fall depending on where you look, comparing quotes from several companies is the best way to find cheap car insurance in Tennessee. To help you snag a competitive deal, NerdWallet sampled rates from 26 insurers in Tennessee and found the cheapest options for several driver types. Cheapest car. Andrew Marder writes for NerdWallet.

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Monthly Accounts Receivables Roundup for November 2021

Katabat

“The Window to Lift the Debt Limit is Narrowing.”. The New York Times carries that headline on a story that notes: “The United States faces a default sometime between Dec. 21 and Jan. 28 if Congress does not act to raise or suspend the debt ceiling, a Washington think tank warned.”. The think tank, the Bipartisan Policy Center, has narrowed the default window than it provided last month, and the nonpartisan group suggested that the actual deadline, or X-date, could be toward the earlier end of t

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After-Tax 401(k) Contributions: A Guide for How They Work

Nerd Wallet

If you’ve reached your 401(k) annual contribution limit, you’re probably a super saver. The good news is, if you have more retirement dollars without a home, you may be able to add them to your 401(k) account using after-tax contributions. An after-tax 401(k) contribution is when you put money you’ve already paid taxes on into. Elizabeth Ayoola writes for NerdWallet.

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Five Potential Issues with Rising Global Debt

Direct Recovery

Major countries worldwide have been getting flexible with their balance sheets as a means of fighting COVID-related recessions for 18 months now, and no one knows for sure how those efforts are going to play out. For now, it appears like everything has worked well as we have avoided a total collapse of our financial system like we feared in March of 2020.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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7 Things to Consider When Picking an Airline Credit Card

Nerd Wallet

If you’re new to the world of airline loyalty programs, travel credit cards, and points and miles, it’s easy to feel swamped with all of the options and information out there. Knowing what to look for in an airline credit card that’s right for you can be overwhelming — but not impossible. Here’s how to. Alisha McDarris writes for NerdWallet. Email: travel@nerdwallet.com.

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Risk management in finance and in top sport: what are the similarities?

On Guard

In the policy of virtually every organisation today, space is reserved for risk management. Risks are thereby continuously analysed and identified. This includes looking at how such a risk can be eliminated, but also what the consequences would be if a risk did materialise. Risk management allows companies to proactively manage their risks. Recently, Visma | Onguard organised an online session regarding how important risk management is, particularly for finance departments in the business world.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses are being significantly impacted by the novel coronavirus (COVID-19). Troutman Pepper has developed a dedicated COVID-19 Resource Center to guide clients through this unprecedented global health challenge. We regularly update this site with COVID-19 news and developments, recommendations from leading health organizations, and tools that businesses can use free of charge.

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The New Standard of Excellence in Debt Collection

True Accord

By Sheila Monroe. TrueAccord’s Chief Growth Officer, Sheila Monroe , was recently featured in the New Standard in Debt Collection panel as part of the Beyond Digital: The Next Era in Collections summit. Having held numerous executive-level positions at TrueAccord on top of a multi-decade career in collections, Monroe is uniquely qualified to recount the historical practices of the collections industry from her point of view.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.