Tue.Jan 19, 2021

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Consumer Attorney Agrees to Disbarment For Not Communicating Settlement Offer to Client

Account Recovery

A consumer attorney who failed to communicate settlement offers in a Fair Debt Collection Practices Act case has agreed to have his license to practice law revoked. Ernest P. Francis will be disbarred on March 23, according to an order from the Virginia State Bar Disciplinary Board. Francis had previously been fined $85,000 for not … The post Consumer Attorney Agrees to Disbarment For Not Communicating Settlement Offer to Client appeared first on AccountsRecovery.net.

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Buying Homeowners Insurance? Ask These 4 Questions First

Nerd Wallet

Purchasing insurance may not be as fun as choosing new furniture and paint colors, but it’s a critical part of the homebuying process. Your homeowners insurance policy is a financial safety net in case of a disaster, so you’ll want to ask a few important questions to make sure you have the coverage you need. Sarah Schlichter writes for NerdWallet. Email: sschlichter@nerdwallet.com.

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Judge Denies MTD in Case Over Healthcare Provider’s Billing Practices

Account Recovery

A healthcare provider in Ohio has had its motion to dismiss a class-action suit alleging its billing practices violated state law denied, after arguing that the law exempts transactions between physicians and their patients. A copy of the ruling in the case of Amanda van Brakle v. The Cleveland Clinic Foundation can be accessed by … The post Judge Denies MTD in Case Over Healthcare Provider’s Billing Practices appeared first on AccountsRecovery.net.

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Smoke Weed and Need Life Insurance? Some Companies Are Cool With Marijuana

Nerd Wallet

Though it’s increasingly legal, marijuana can still raise red flags for life insurance companies. While some insurers don’t mind covering you if you use pot, others will charge you higher rates or deny your application outright. About 22.2 million Americans use marijuana every month, according to the Centers for Disease Control and Prevention. It’s now.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Step-by-Step Guide for How to Do Taxes Yourself

Credit Corp

As of November 2020, the IRS had received more than 168 million tax returns for the 2019 tax year. More than 72 million—roughly 42%—were self-prepared tax returns. Discover how to do taxes yourself in the guide below so you can decide if self-preparation is the way to go for you. 10 Steps for Doing Taxes Yourself. 1. Understand the Filing Deadlines 2.

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Assumption, Assignment and Sale of SBA Loans

Jimerson Firm

In traditional lending and loan servicing, it is commonplace for loans to be assumed, assigned, or sold. Most lenders are likely familiar with these servicing actions, and many lenders have their own requirements and procedures for handling each of them. However, when servicing a Small Business Association (“SBA”) loan, lenders and CDCs must be cognizant of the applicable SBA protocols and handle each of these servicing requests in accordance with the SBA’s loan program requirements.

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American Van Lines: 5 Things to Know

Nerd Wallet

American Van Lines is a family-owned full-service moving company specializing in long-distance moves. Based in Pompano Beach, Florida, it offers services throughout the continental U.S. Here’s what you need to know. 1. It serves 48 states American Van Lines has a broad geographic footprint, handling moves in all U.S. states except Hawaii and Alaska.

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How to Improve Customer Experience in Accounts Receivable

PDC Flow

Accounts receivable businesses have a unique relationship with consumers. Often, you find yourselves collecting a bill that consumers may not be excited to pay for a good or service that has already been delivered. Making payment as easy as possible will go a long way towards fast resolution and higher debt recovery rates. . Understanding the basic elements of how to improve customer experience is simple.

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The Four Trends Making Digital Debt Collections a Necessity

True Accord

The following is an excerpt from our recent ebook, Ten Critical Questions: The Buyer’s Guide to Digital Debt Collection Solutions. To download the full ebook, click here. Consumer behavior and expectations have undergone significant changes over the past few years – trends that COVID has only accelerated. For lending organizations, the end result of these changes is that digital collections have shifted from a “nice to have” into a must-have.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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How to Handle Vehicle Repossession

Nerd Wallet

If you think your car could be repossessed, you might feel that you’ve reached the end of the road. But there may still be ways to avoid repossession or, barring that, lessen its damage. Here’s how repossession works: If you have missed several payments on your vehicle, the lender can repossess your car and sell. Philip Reed writes for NerdWallet. Email: articles@nerdwallet.com.

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Update: Supreme Court Resolves Circuit Split Regarding Pre-Bankruptcy Seizure

PBWT

In 2019, we began following a Circuit split regarding a secured creditor’s obligation to return collateral that it lawfully repossessed pre-petition after receiving notice of a debtor’s bankruptcy filing. In our prior posts, which you may wish to review and can find here and here , we explained that the Third Circuit, joining the minority of courts to have ruled on the issue, held in November 2019 that a creditor does not violate the stay if it retains estate property until the debto

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Who Can Benefit Most From the Virgin Atlantic World Elite Mastercard?

Nerd Wallet

The Virgin Atlantic World Elite Mastercard® is a good choice for frequent transatlantic travelers. The card offers a nice welcome bonus and a relatively rare opportunity to earn airline status through credit card purchases, with an annual fee of $90. Unlike other airline credit cards, it doesn’t offer a free checked bag — but many. Cole Schenewerk writes for NerdWallet.

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FDCPA: 6 Things to Know About Regulation F

The Kaplan Group

We’ve talked about the FDCPA before. This is the federal law that protects consumers from being harassed by debt collectors. As we’ve mentioned before, the law applies only to consumer debt, not businesses. The law also only applies to outside debt collectors, not companies who are owed the money for product or services they provided. In October of last year, the government updated the language on the FDCPA.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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5 Steps to Take If You Lose Your Passport

Nerd Wallet

Your hotel room is all askew and your suitcase is turned inside out. Panic sets in as you realize your passport is gone. Losing your passport — or worse, having it stolen — is a nightmare scenario that can leave any traveler feeling helpless and wondering: How will I get home? How can I get. Ramsey Qubein writes for NerdWallet. Email: travel@nerdwallet.com.

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Wireless Antenna Facility Modifications: Part II, Recent FCC Actions. Published by the New Jersey Law Journal on January 7, 2021.

Price Meese

This is the second article in a two-part discussion of recent actions by the Federal Communications Commission. It provides an overview of two more recent FCC Orders that clarify the law regarding the 2014 Order and Section 6409(a) of the 2012 Middle Class Tax Relief and Job Creation Act. By Gregory D. Meese and Edward W. Purcell | January 07, 2021 at 12:00 PM.

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A Guide to Southwest Flights to the Caribbean

Nerd Wallet

If your travel plans include booking a Caribbean getaway on a budget, your choice of airline matters. Southwest flights to the Caribbean are worth a look if you’re interested in securing low fares, avoiding change fees and saving on baggage fees. Southwest Airlines flies to a number of Caribbean destinations, including some very popular tourist. Rebecca Lake writes for NerdWallet.

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Behavioral Biometrics and Customer Identity Authentication

Fico Collections

As COVID-19 has spread, concerns about fraud have increased. According to an Aite Group survey of U.S. fraud managers , their biggest concern in 2020 was synthetic identity fraud - 52% reported that this was their biggest issue in identity fraud control. This presents a challenge to banks, as to be competitive in digital lending they need to provide a superior customer experience.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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FreshBooks: Guide to Cost, Features and More

Nerd Wallet

FreshBooks is accounting software from the company of the same name, designed for small businesses as well as individuals, and with customers in more than 100 countries. FreshBooks accounting software FreshBooks offers accounting, invoice and payments solutions for small businesses. Learn more on FreshBooks' site. The application has helped more than 20 million people process.

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District Court Dismisses Ex-Attorney and TCPA Serial Litigant’s Claims with Prejudice

TCPA

On January 6, 2021, the District of Maryland dismissed a TCPA claim (and a derivative claim under Maryland’s MDTPCA) against Discount Power, Inc. (“Discount”). See Worsham v. Discount Power, Inc., No. 20-0008, 2021 WL 50922 (D. Md. Jan. 6, 2021).

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PARENTS, DOES YOUR CHILD SUFFER FROM READING DISORDERS OR DYSLEXIA?

Price Meese

In November 2020, the Department of Education provided a free resource to school districts and families. This resource consists of four webinars which are designed to help school districts understand the state’s New Jersey Dyslexia Handbook, and better identify and respond to students’ reading struggles. The four sessions are short with the entire series taking about an hour and thirty minutes.

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Convenience Store: Why Your Law Firm Needs to Be Different Now

NCBA Law Practice Management Blog

As the coronavirus, resultant lockdowns, and their effect continue to press every sector of society, lawyers continue to respond to what they hope is a blip. Only , it’s not a blip. But, that has very little to do with COVID-19. The pandemic has only accelerated a trend that was already occurring. The ‘convenience economy’ has been accelerating for some time, but is raging now.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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CSA to host People Development Conference for 2021 National Apprenticeship Week

CSA

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is hosting its second Learning and Development Conference as a virtual event on 9 February 2021, with the aim of championing people development in financial services, as well as government and the wider public sector. The conference will bring together learning and development managers, HR professionals, industry leaders, and in-house collection teams, as well as current CSA apprentices and thei

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CFPB Sues 1st Alliance Lending Citing Unlawful Mortgage Lending Practices

Collection Industry News

The Consumer Financial Protection Bureau filed a lawsuit against 1st Alliance Lending, LLC, John Christopher Dilorio, Kevin Robert St. Lawrence and Socrates Aramburu for allegedly engaging in a number of unlawful mortgage lending practices, according to a press release. The Hartford, CT-based lender originated loans from 2004 to 2019, however, it stopped operating in November 2019.

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Daily Digest – January 19. Consumer Attorney Agrees to Disbarment; What Rohit Chopra Has Said About the ARM Industry

Account Recovery

CONSUMER ATTORNEY AGREES TO DISBARMENT FOR NOT COMMUNICATING SETTLEMENT OFFER TO CLIENT A consumer attorney who failed to communicate settlement offers in a Fair Debt Collection Practices Act case has agreed to have his license to practice law revoked. LOOKING BACK ON WHAT ROHIT CHOPRA HAS SAID ABOUT THE ARM INDUSTRY Yesterday, President-elect Joe Biden … The post Daily Digest – January 19.

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The CFPB Taskforce Recommends Limits On FCRA Class Action Awards In Report

Collection Industry News

On January 5, 2021, the Consumer Financial Protection Bureau’s Taskforce on Federal Consumer Financial Law Report issued a two-volume report on “how to improve consumer protection in the financial marketplace.” The Taskforce, comprised of five members, was established in January 2020 and was charged with examining the consumer financial services environment and developing recommendations for improvement.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.