Wed.Nov 30, 2022

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Contact Center Wages Have Peaked and Will Finally Start to Normalize in 2023: Report

Account Recovery

Companies nationwide in the accounts receivable management industry have felt the pinch in their wallets during the past two years thanks to rising wages being paid to collection agents, customer service representatives, and other contact center workers. But maybe there is a light at the end of the tunnel. Experts quoted in a published report … The post Contact Center Wages Have Peaked and Will Finally Start to Normalize in 2023: Report first appeared on AccountsRecovery.net.

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Breaking Barriers in Debt Collections

American Profit Recovery

By Angela: The perception of debt collections has changed dramatically in recent years. For many years the public had an image of collection agencies that just focused on collecting money. At one point or another, before I got into this industry, I had those types of feelings too. What I’ve learned in my experience is now the furthest from these scenarios.

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Appeals Court Vacates Dismissal of TCPA Class Action, Remands Case to Determine Standing

Account Recovery

The Court of Appeals for the Eleventh Circuit has vacated the dismissal of a Telephone Consumer Protection Act case and remanded it back to the District Court because half of the plaintiffs in the class action did not state in the complaint how many calls they received, and the court first needs to establish whether … The post Appeals Court Vacates Dismissal of TCPA Class Action, Remands Case to Determine Standing first appeared on AccountsRecovery.net.

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Delta Clamps Down On Sky Club Lounge Access After Record Visits

Nerd Wallet

Delta Air Lines says it saw a record number of visitors to its Delta Sky Club airport lounges in 2022, prompting the airline to cut back on how many people can enter in the coming year. The news will make it tougher (and more expensive) for most travelers to get into its lounges. It also. Sally French writes for NerdWallet. Email: sfrench@nerdwallet.com.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Daily Digest – November 30. Judge Denies MTD in FDCPA Case Over Misreported Debt; Appeals Court Vacates Dismissal of TCPA Class Action

Account Recovery

JUDGE DENIES MTD IN FDCPA CASE OVER MISREPORTED DEBT Every time inaccurate information is furnished to a credit reporting agency constitutes a separate and discrete violation, ruled a District Court judge in Ohio, who denied a defendant’s partial motion to dismiss a Fair Debt Collection Practices Act case that it argued was time-barred because the … The post Daily Digest – November 30.

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25 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant … The post 25 Companies Seeking Collection Talent first appeared on AccountsRecovery.net.

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CFPB Takes $19 Million Action Against Loan Doctor and Edgar Radjabli for Offering Fake High-Yield Bank Accounts

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) took action against Loan Doctor to resolve the CFPB’s claims that the company and its founder, Edgar Radjabli, broke the law by deceiving consumers into thinking they were depositing funds into a guaranteed return savings product within a commercial bank.

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Judge Denies MTD in FDCPA Case Over Misreported Debt

Account Recovery

Every time inaccurate information is furnished to a credit reporting agency constitutes a separate and discrete violation, ruled a District Court judge in Ohio, who denied a defendant’s partial motion to dismiss a Fair Debt Collection Practices Act case that it argued was time-barred because the one-year statute of limitations to bring the suit had … The post Judge Denies MTD in FDCPA Case Over Misreported Debt first appeared on AccountsRecovery.net.

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Credit Card Balance Transfer Calculator

Nerd Wallet

If you’re carrying debt on a credit card that charges typical credit card interest rates, you may be paying hundreds or even thousands of dollars a year in interest. Moving that debt to a balance transfer credit card with a 0% introductory APR period could reduce your interest costs to zero. That not only can. Paul Soucy writes for NerdWallet. Email: paul@nerdwallet.com.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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That's Refreshing: When Did You Last Revise Your Law Firm Templates?

NCBA Law Practice Management Blog

It’s hard enough running a law firm, without having to schedule time and effort to revise the templates you use in your law practice. So, most lawyers don’t take the time to do it at all. Or, they only update their templates when there has been a major statutory change. Or, they have to do it when they make the (wise) decision to adopt a document assembly program.

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Why Booking Directly With Airlines Can Be More Expensive

Nerd Wallet

Early in the pandemic, many travelers experienced headaches while trying to rebook air travel purchased through third parties such as Orbitz and Kayak. Overloaded customer service centers and constantly changing airline policies resulted in a big mess at these agencies, prompting many travelers to book directly through the airline to avoid future issues.

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The Demise of the Open and Obvious Defense (Michigan’s Evolution of Premises Liability Law)

Fraser

Premises liability cases are often litigated in Michigan with considerable difficulty. In a premises liability claim, a possessor of land owes a duty to an invitee to exercise reasonable care to protect them from an unreasonable risk of harm caused by a dangerous condition on the land. However, plaintiffs frequently find difficulty in successfully making claims under a premises liability theory due to the “open and obvious” defense.

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AAA Homeowners Insurance Review 2022

Nerd Wallet

Pros: Multiple insurance products available. AAA membership includes benefits such as roadside assistance and travel discounts. Cons: A membership fee may be required. Some AAA-branded insurance providers have stronger offerings than others. May have to switch insurers if you move states. Bottom line: AAA home insurance is worth considering if you're a member of AAA.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Second Circuit Reaffirms that Debtor Can Obtain Refund for Non-Uniform Bankruptcy Fees

PBWT

We have previously blogged about Siegel v. Fitzgerald , the Supreme Court decision last June that invalidated the 2018 difference in fees between bankruptcy cases filed in Bankruptcy Administrator judicial districts and U.S. Trustee judicial districts. As we explained, the parties in that case disputed whether, if the fee difference were to be held unconstitutional, the appropriate remedy would be a refund for the debtors charged the higher fee or additional fees imposed on the debtors charged t

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Wrapped Bitcoin (wBTC): What It Is and How to Use It

Nerd Wallet

Wrapped Bitcoin (wBTC) is a token that mirrors the value of Bitcoin (BTC) and is interoperable with decentralized applications built on the Ethereum network. Released in 2019, wrapped Bitcoin tracks the value of real Bitcoin, which means each wBTC token’s value has a one-to-one relationship with Bitcoin. Bitcoin and Ethereum have different protocols, so the.

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Late payment worsens for Businesses in the North West

UK debt collections

T he challenge of late payment continues to worsen for businesses in the North West, according to new research from the insolvency and restructuring trade body R3. It shows the number of overdue invoices past the payment deadline owed to firms in the region has risen for the sixth month in a row to almost 830,500 – up by 11 per cent since March. R3’s analysis of data provided by Creditsafe also reveals that the number of companies in the region which were behind with their bills themselves also

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Airbnb Has a Plan to Fix Cleaning Fees

Nerd Wallet

Pretty much everyone hates Airbnb cleaning fees — those pesky charges tacked on to your vacation rental bill that supposedly cover the costs to get the place ready for the next visitors. Travelers don’t like the expense, and hosts don’t like charging them, either. Dennis Shirshikov, an Airbnb host who owns a rental property in. Sally French writes for NerdWallet.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Four Key Components of Real-Time Insurance Success

Fico Collections

Home. Blog. FICO. Four Key Components of Real-Time Insurance Success. Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer. FICO Admin. Thu, 08/22/2019 - 12:37. by Rodrigo Camargo. Director, Partner Solutions. expand_less Back To Top. Wed, 11/30/2022 - 12:10. Throughout these years of working with insurance companies to leverage technologies such as like data streaming and orchestration , rules authoring and

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Why Are There No Cheap EVs?

Nerd Wallet

You might want to buy an electric car, but the price gives you a severe case of sticker shock. It leaves you wondering, “Why is the cost so much higher than gas cars?” For example, the cheapest 2023 gas-engined model vehicle available in the U.S. is the Nissan Versa at $15,730 plus destination. The cheapest. Philip Reed writes for NerdWallet. Email: articles@nerdwallet.com.

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Further Limits on Debt Collection For Medical Debt in New York

FFGN COLLECT NY

The 2022 State of the State Report by Governor Kathy Hochul promised to serve the people of New York. The report, which includes efforts to protect New York’s consumers and improve the state’s financial health, has been taking shape through new legislation throughout the year. Last week, the state imposed further limitations on the collection of medical debt by way of new legislation.

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BlockFi Rewards Credit Card Unavailable Following Bankruptcy Filing

Nerd Wallet

The investing information provided on this page is for educational purposes only. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. The BlockFi Rewards Visa® Signature Credit Card is unusable to existing cardholders, and completely unavailable to new applicants, following.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Profitability and Customer Financial Health in Retail Banking

Fico Collections

Home. Blog. FICO. Profitability and Customer Financial Health in Retail Banking. Here’s how to strike a balance that delivers long-term benefits for customers' financial health. FICO Admin. Tue, 02/18/2020 - 14:57. by Bill Waid. expand_less Back To Top. Wed, 11/30/2022 - 19:00. In my recent Forbes article , I explored a vision for the future of retail banking where the customer’s complete financial wellness is at the center of decision making.

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Why a Solid Credit Management Strategy is Vital for Your Business

JMA

As purse strings continue to tighten in this tough economy, it is more important than ever for businesses to be paid for their services or goods on time. For small businesses in particular, if a customer doesn’t pay on time, it can have catastrophic effects. Cash flow is king in any business of any size, Read more » The post Why a Solid Credit Management Strategy is Vital for Your Business appeared first on JMA Credit Control.

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Top 3 Actions for Delinquency Management Alleviating Inflation Concerns

Fico Collections

Home. Blog. FICO. Top 3 Actions for Delinquency Management Alleviating Inflation Concerns. What prudent and responsible actions can we diligently deploy to face the potential fallout of inflation? FICO Admin. Thu, 08/22/2019 - 12:37. by Cyril Cherian. expand_less Back To Top. Wed, 11/30/2022 - 16:00. The financial institutions who were resilient during the pandemic learned from their experiences in 2008 and were better prepared for inflation.

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Biden Calls on Congress to Prevent Rail Strike

NACM

President Joe Biden called on Congress to quickly intervene and prevent a rail strike in an effort to shield the U.S. economy. The House moved toward approving legislation on Wednesday to keep the rails running by imposing a labor agreement between workers and railroads.The bill would force rail companies and workers to abide by the tentative agree.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.