Tue.May 11, 2021

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TCN Launches TCN Operator, Its Next-Generation Call Center Platform with a Comprehensive Suite of Automated Agent Tools and Advanced Apps

Account Recovery

ST. GEORGE, Utah – May 11, 2021 – TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced the launch of TCN Operator, the next generation of its flagship platform. Built for the modern call center, TCN Operator features an intuitive interface and a comprehensive … The post TCN Launches TCN Operator, Its Next-Generation Call Center Platform with a Comprehensive Suite of Automated Agent T

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10 Recession-Proof Business Ideas

Nerd Wallet

In case you had any doubts about it, the U.S. has officially entered a recession since the COVID-19 outbreak. True, it may seem like the economy has shuttered entirely, but the reality is that not every business is doomed to fail right now. Quite the contrary: Some businesses, like the recession-proof business ideas listed ahead, Sally Lauckner writes for NerdWallet.

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FFAM360 Supports Colin Woodyshek Technology Program in Contribution to Palm Beach School for Autism

Account Recovery

First Financial Asset Management (FFAM360) was grateful for the recent opportunity to contribute to the Colin Woodyshek Technology Program and is pleased to celebrate that the fundraiser’s goals have been achieved. This success means young adults on the Autism Spectrum will have access to needed technology equipment, software, and tools for improved communication and increased … The post FFAM360 Supports Colin Woodyshek Technology Program in Contribution to Palm Beach School for Autism app

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Chime Financial Cannot Claim it is a Bank

Troutman Sanders

The Department of Financial Protection and Innovation (DFPI) of California entered a settlement agreement with Chime Financial, Inc. (Chime), a neobank company that is not licensed to operate as a bank or otherwise exempt from licensure, but works with banking partners to issue consumer banking products. The DFPI found that Chime potentially violated California Financial Code Sections 561 and 563 by (1) using the website “chimebank.com” and (2) using the words “bank” and

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Mass. AG Investigating Company for Venue Choice When Filing Collection Lawsuits

Account Recovery

A medical devices company in Massachusetts has caught the attention of the state’s attorney general for filing more than 12,000 debt collection lawsuits during the past 10 years, most of them in the same court, forcing some individuals to travel up to 250 miles to defend themselves in the suits, according to a published media … The post Mass.

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Repay to Buy BillingTree for $503M

Account Recovery

Repay Holdings Corp., a payment processing company, announced yesterday that it is purchasing BillingTree, another payment processing company, for $503 million in cash and stock. Repay is looking to leverage BillingTree’s technology and presence in a number of verticals, including the accounts receivable management space, to help fuel the company’s continued growth.

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How to Travel to Detroit on Points and Miles

Nerd Wallet

Maybe you’re looking to witness firsthand one of the biggest rivalries in football between the University of Michigan and Ohio State Buckeyes. Or maybe you’re thinking of taking in the North American International Car Show or exploring the Great Lakes. No matter your plans, the Motor City has a lot to offer if you know. Dustin Waller writes for NerdWallet.

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Judge Denies MSJ For Defendant in FCRA Case Over Dispute Investigation Process

Account Recovery

A District Court judge in Florida has denied a defendant’s motion for summary judgment and granted a plaintiff’s motion for summary judgment as to liability only, in a Fair Credit Reporting Act case in which the defendant reported debts belonging to the plaintiff, when in fact they belonged to his 83-year-old father, ruling that the … The post Judge Denies MSJ For Defendant in FCRA Case Over Dispute Investigation Process appeared first on AccountsRecovery.net.

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When to Hire a Tax Attorney

Nerd Wallet

What a tax attorney does A tax attorney is a lawyer who specializes in tax law. Tax attorneys help people arrange their finances to optimize their tax situations, comply with tax rules and handle disputes with the IRS or other tax authorities. Some specialize in areas such as estate, international or business taxes. Tax attorneys. Tina Orem writes for NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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CFPB Denies Petition From Title Lender That Argued CID Was Too Broad

Account Recovery

The Consumer Financial Protection Bureau has denied a petition from an auto title lender to modify or set aside a civil investigative demand looking into the company’s debt collection practices, among other areas of the business, as well as denied a petition for confidential treatment of the inquiry. A copy of the ruling, which is … The post CFPB Denies Petition From Title Lender That Argued CID Was Too Broad appeared first on AccountsRecovery.net.

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How to Import Bank Transactions Into QuickBooks Online

Nerd Wallet

On the surface, importing bank transactions into QuickBooks Online seems easy. For many users, it’s as simple as signing into your bank or credit card accounts through QuickBooks Online. But sometimes limitations and challenges can arise when importing transactions into QuickBooks Online. To help you get the most from your business accounting software, this article.

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Daily Digest – May 11. Judge Denies MSJ For Defendant in FCRA Case; Repay Buying BillingTree

Account Recovery

JUDGE DENIES MSJ FOR DEFENDANT IN FCRA CASE OVER DISPUTE INVESTIGATION PROCESS A District Court judge in Florida has denied a defendant’s motion for summary judgment and granted a plaintiff’s motion for summary judgment as to liability only, in a Fair Credit Reporting Act case in which the defendant reported debts belonging to the plaintiff, … The post Daily Digest – May 11.

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How to Start a Wedding Venue in 6 Easy Steps

Nerd Wallet

Whether you’re a wedding professional, real estate investor, or simply an entrepreneur interested in the wedding industry, starting a wedding venue can be a big business opportunity. But it’s also a big commitment. Learning how to start a wedding venue means you’ll have to be undeterred by the idea of navigating zoning committees, renovation costs, Randa Kriss writes for NerdWallet.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 1

Fico Collections

Credit risk industry veterans who managed consumer loan portfolios through the Great Recession can recall the challenge of responding to swiftly changing borrower payment behavior and the resulting delinquency and default rate volatility during that time. Unable to pinpoint the sources of rapidly growing credit losses, lenders broadly and dramatically restricted access to credit by reducing new account originations, cutting unutilized exposure, and intensifying collections practices, often to th

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Opening a CrossFit Gym: 8 Steps to Starting a CrossFit Box

Nerd Wallet

These days, more and more people are discovering that their favorite way to exercise involves rope climbing, weight lifting, ball dodging, and kettlebell swinging. They’re not just muscle-builders training for a competition; these fitness aficionados are your neighbors, friends, and colleagues, who have joined millions of others in the CrossFit craze.

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Digital Decisioning Enables Radical, Customer-Focused Change

Fico Collections

You might have a banking app on your phone. Your accounts are accessible in real-time, from any smart device. You can check balances, transfer funds and it’s all digitized for your hand-held convenience, anytime. Is this digital decisioning? No. Your CRM has a sophisticated dashboard with detailed customer metrics, maybe even a few predictive insights useful for marketing and sales programs.

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Can you keep a car once the lender starts repossession efforts?

Roths Child Law

When debt becomes overwhelming, each of your paychecks becomes crucial. You may not have a penny to waste if you want to stay on top of all of your bills. In fact, you may fall behind even though you do your best to make payments to every creditor every month. . If you are like many Americans, you probably financed the purchase of your car, just like any other expensive transaction.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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How to Address Portfolio Risk Volatility Through Economic Uncertainty

Fico Collections

Credit risk industry veterans who managed consumer loan portfolios through the Great Recession can recall the challenge of responding to swiftly changing borrower payment behavior and the resulting delinquency and default rate volatility during that time. Unable to pinpoint the sources of rapidly growing credit losses, lenders broadly and dramatically restricted access to credit by reducing new account originations, cutting unutilized exposure, and intensifying collections practices, often to th

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Draw Me a Map: Intake is Still the Biggest Law Firm Challenge

NCBA Law Practice Management Blog

The stats on law firm intake are pretty damning. 64% of voicemails left for law firms by leads are never returned. Only 1 in 3 phone calls for law firms are picked up live. It takes an average of 8 emails to schedule an appointment with a law firm. Those aren’t the sort of numbers you want to see in an economy driven by consumer convenience. And, while lawyers often worry about revenue (it’s the #1 concern for law firm managers), they often view revenue through the lens of work in progress, and

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Switzerland’s Largest Car Leasing Company Accelerates Business

Fico Collections

Automating Automotive Leases. AMAG Leasing AG, the largest B2B and B2C captive car leasing company in Switzerland, has used the FICO® Platform to improve its credit-granting process. With more than 150,000 leasing contracts under management, AMAG Leasing AG has been able to automate large parts of the decision-making procedure involved in striking new leases so that the company will be able to handle 50 percent more applications with the same workforce, thanks to the power of FICO® Decision Mode

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Is Grubhub+ Worth It?

Nerd Wallet

If you regularly order food delivery from local restaurants, you may be wondering if a monthly subscription like Grubhub+ is worth it. For some, the monthly subscription cost could be cheaper than what they’d pay in typical delivery fees over the course of a month. With so many competing food delivery services available, let’s take. Keith M. Rosso writes for NerdWallet.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Can you keep a car once the lender starts repossession efforts?

Roths Child Law

When debt becomes overwhelming, each of your paychecks becomes crucial. You may not have a penny to waste if you want to stay on top of all of your bills. In fact, you may fall behind even though you do your best to make payments to every creditor every month. . If you are like many Americans, you probably financed the purchase of your car, just like any other expensive transaction.

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Should I Get a Delta or Alaska Credit Card?

Nerd Wallet

When it comes to caring for its passengers, Delta Air Lines and Alaska Airlines consistently get high marks. Case and point, Delta and Alaska ranked No. 1 and No. 2 respectively on NerdWallet’s best airlines to fly during COVID-19. As travel resumes, you might want to prioritize flying these customer-friendly airlines. If so, you may. JT Genter writes for NerdWallet.

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11th Circ: Hunstein v. Preferred Collection & Mgmt. Serv. & FDCPA Constitutionality

Collection Industry News

Source: site. The Eleventh Circuit’s far-reaching decision in Hunstein v. Preferred Collection and Management Services, Inc. — which we previously covered on this blog — continues to raise questions for the wide range of industries that fall within the FDCPA’s definition of “debt collectors.” To put it briefly, the Eleventh Circuit held that a debt collector violates the FDCPA when it communicates with any third party — including a vendor or other party assisting with the collection or serv

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Best Accounting Software for Medium-Sized Businesses

Nerd Wallet

With dozens of options available on the market, you may be wondering how to choose the right accounting system for your medium-sized business. This guide will break down and compare the best accounting software for medium-sized businesses — detailing their features, pricing, pros and cons, so that you have all the information you need to make your. Billie Anne Grigg writes for NerdWallet.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.