Mon.Feb 08, 2021

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Debt Collection Fintech InDebted Completes Acquisition to Enter the U.S. Market & Announces Key Executive Hires

Account Recovery

Sydney, Australia – 8th February, 2021 – InDebted, the Sydney headquartered fintech that specializes in digital debt collection for unsecured consumer debt, today announced that it has acquired Delta Outsource Group Inc. (Delta) in the USA to launch its product and service into the American market, and hired three key executives to help globally scale … The post Debt Collection Fintech InDebted Completes Acquisition to Enter the U.S.

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Discriminatory Practices Leave Black Americans With Less Life Insurance

Nerd Wallet

The relationship between life insurance and the African American community is complex. Although Black Americans are more likely to own life insurance than whites, a recent study shows, their coverage is often far less. The sizable coverage gap between Black and white Americans has many causes, experts say, including the way life insurance was sold. Georgia Rose writes for NerdWallet.

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CFPB Investigating Venmo Over Collection Practices

Account Recovery

The Consumer Financial Protection Bureau is investigating the debt collection practices of Venmo, the digital money transfer service operated by PayPal, the company announced on Friday in a regulatory filing. Venmo has received a Civil Investigative Demand from the CFPB on January 21, the day after former director Kathleen Kraninger resigned from the agency.

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Jump-Start Your Credit: How to Monitor Your Credit for Free

Nerd Wallet

Your credit history can affect how much you pay for car or home insurance, your ability to rent a house or an apartment and even your chances of getting some jobs. That’s why it pays to work on your credit and build it up. Monitoring your credit can be a little like checking your blood. Bev O'Shea writes for NerdWallet. Email: boshea@nerdwallet.com.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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DFPI Seeks Comments on CCFPL Rulemaking Process

Account Recovery

For the accounts receivable management industry, this might be one of those times where it is good to speak up. The California Department of Financial Protection and Innovation (DFPI) on Thursday published an invitation for comments as it determines the rules it needs to implement in order to enforce the California Consumer Financial Protection Law … The post DFPI Seeks Comments on CCFPL Rulemaking Process appeared first on AccountsRecovery.net.

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Daily Digest – February 8. CFPB Investigating Venmo Over Collection Practices; N.M. Legislature Advances Medical Collection Bill

Account Recovery

CFPB INVESTIGATING VENMO OVER DEBT COLLECTION PRACTICES The Consumer Financial Protection Bureau is investigating the debt collection practices of Venmo, the digital money transfer service operated by PayPal, the company announced on Friday in a regulatory filing. Venmo has received a Civil Investigative Demand from the CFPB on January 21, the day after former director … The post Daily Digest – February 8.

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TrueAccord Group Welcomes Courtney Graham as Chief People Officer

True Accord

TrueAccord Group has announced Courtney Graham, former Chief People Officer of Four Winds Interactive, as its new Chief People Officer. . “Our family of companies is growing rapidly, and we are thrilled to have Courtney on board as our first Chief People Officer. Courtney’s experience as a People leader within high-growth technology companies will be instrumental in helping TrueAccord scale while maintaining a strong people-first culture,” said Ohad Samet, CEO and co-founder of TrueAccord Group.

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Provana Acquires Greenlight Office Solutions

Account Recovery

February 8, 2021 | Chicago, Illinois — Provana, a leading provider of best-in-class technology solutions is proud to announce its acquisition of Greenlight Office Solutions. Greenlight, a boutique software development and consulting company is known for delivering custom automation solutions for companies within the ARM industry. Provana, headquartered in Chicago, Ill., has a global presence … The post Provana Acquires Greenlight Office Solutions appeared first on AccountsReco

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The Best Award Flights to Hawaii

Nerd Wallet

What’s better than flying to Hawaii? Doing so for nearly free using points and miles — that’s what. But there’s a trick to booking award flights to Hawaii for cheaper. The best ways to redeem miles to go to Hawaii usually involve booking award flights through an international airline mileage program. This isn’t as complicated. JT Genter writes for NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Compliance Digest – February 8

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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Which Hotel Elite Status Should You Pursue in 2021?

Nerd Wallet

If you’re an elite member of a hotel loyalty program — or if you’d like to be — the recent slowdown in travel has a silver lining. Loyalty programs are offering ways to help travelers make up for lost time by offering elite status extensions, eased points expiration dates and lower qualification thresholds. That means. Ramsey Qubein writes for NerdWallet.

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New Mexico Legislature Advances Medical Debt Collection Bill

Account Recovery

A bill is advancing through the state legislature in New Mexico that would prevent healthcare providers from placing collection accounts or filing lawsuits against individuals who make less than 200% of the federal poverty level while also providing a private right of action should a patient want to sue for an alleged violation of the … The post New Mexico Legislature Advances Medical Debt Collection Bill appeared first on AccountsRecovery.net.

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Smart Money Podcast: GameStop Lessons and Talking About Money With Your Partner

Nerd Wallet

Welcome to NerdWallet’s Smart Money podcast, where we answer your real-world money questions. This week’s episode starts with a discussion of the GameStop frenzy and what we learned from it. Then we pivot to this week’s question, from Kim in the Bay Area, who writes, “I am 26 and just moved in with my boyfriend at. Liz Weston writes for NerdWallet. Email: lweston@nerdwallet.com.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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CFPB Issues Small Entity Compliance Guide on Debt Collection Rule

Troutman Sanders

On January 21, the CFPB issued a Small Entity Compliance Guide summarizing the October 2020 Debt Collection Rule. The Debt Collection Rule amends Regulation F, 12 CFR Part 1006 and becomes effective on November 30, 2021. The Debt Collection Rule governs the activities of debt collectors under the Fair Debt Collection Practices Act (FDCPA). The guide does not address the December 2020 final rule addressing and clarifying the consumer disclosure requirement, required actions prior to furnishing, a

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Your Guide to the Sonesta Travel Pass Loyalty Program

Nerd Wallet

If you’ve never stayed at a hotel with “Sonesta” in the name, that could change soon. The small Sonesta hotels chain is growing rapidly, planning to add around 100 hotels this spring to expand its portfolio to about 300, nearly tripling its size in a little over a year. You’ll find Sonesta hotels in the. Ramsey Qubein writes for NerdWallet. Email: travel@nerdwallet.com.

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How to Successfully Implement your New Collections System

Fico Collections

Over my career I have found that the happiest clients are the ones who successfully implemented their solution on-time and on-budget and can maintain and operate the system with limited vendor support. In this light, new clients often ask me what they can do to ensure both a successful implementation and knowledge transfer to their staff for a complex system like their new collections system (sometimes called their CRM system).

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How to Maximize the Hotels.com Rewards Visa Credit Card

Nerd Wallet

The $0-annual-fee Hotels.com® Rewards Visa® Credit Card (issued by Wells Fargo) offers travelers flexibility because you can earn and redeem rewards at more than 500,000 properties around the world, including hotels, villas and apartments. If you’re considering applying for the Hotels.com® Rewards Visa® Credit Card, here’s what you’ll need to do to get the most.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Debt Collection and Estates: District of New Jersey Court Grants in Part and Denies in Part Defendant’s Motion to Dismiss FDCPA Case

Troutman Sanders

In Rock v. Greenspoon Marder LLP , Judge Vazquez of the District Court for the District of New Jersey granted the defendant’s motion to dismiss the plaintiff’s Fair Debt Collection Practices Act (FDCPA) claim in part and dismissed it in part. In its ruling, the court suggested that when sending a debt collection letter to collect on a debt owed by an estate, a debt collector should (1) clearly address the letter to the executor/executrix of an estate in his/her capacity as executor/e

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Amazon Credit Cards: What Are Your Options and Which Is Right for You?

Nerd Wallet

If you’ve found those ubiquitous “smiling” cardboard boxes piling up at your front door after rounds of online shopping, you may have considered an Amazon credit card. Charging your purchases on an Amazon credit card can be a rewarding decision if you’re a frequent Amazon shopper. But just as Amazon has a dizzying amount of. Erin Hurd writes for NerdWallet.

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Another Circuit Split: Eleventh Circuit Holds that Administrative Feasibility is a Factor for Courts to Consider on Class Certification, but Not a Standalone Requirement

Troutman Sanders

In Cherry v. Dometic Corp. , the Eleventh Circuit Court of Appeals held that, when addressing a motion for class certification, courts may consider whether the named plaintiff has demonstrated an administratively feasible method for identifying absent class members, but administrative feasibility is not a standalone requirement. In reaching its decision, the Eleventh Circuit waded into the existing circuit split regarding administrative feasibility.

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Developing a Brand Voice in the Debt Collection Industry

Arbeit Software

Chris von Huene , Director of Sales at Prodigal , shares how he developed a strong & positive brand voice while transitioning to a career in sales and how businesses in the debt collection space can follow similar steps to develop their own brand voice.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Mastercard to Provide Additional Transaction Detail

Troutman Sanders

According to a recent announcement , Mastercard will begin providing customers with additional details about their purchases, such as the merchant’s name, logo, and location of purchase. Mastercard is inviting merchants to upload their logos to Ethoca , after which the logos will be linked to the corresponding transaction in digital banking applications.

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What Is Alternative Credit Data (and Why Is It Important?)

Micro Bilt

Using an alternative credit data source lets you make a credit decision based on a more complete profile of the applicant.

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Construction Jobs Take a Hit in January

NACM

The construction industry took a hit in January after losing 3,000 jobs on net, which Associated Builders and Contractors (ABC) Chief Economist Anirban Basu likened to "the damage to many state and local government balance sheets." Despite the setback last month, ABC said the construction industry added 857,000 jobs over the past nine months and re.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses are being significantly impacted by the novel coronavirus (COVID-19). Troutman Pepper has developed a dedicated COVID-19 Resource Center to guide clients through this unprecedented global health challenge. We regularly update this site with COVID-19 news and developments, recommendations from leading health organizations, and tools that businesses can use free of charge.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.