Wed.Feb 01, 2023

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Calif. Appeals Court Upholds Denial of Motion to Compel Arbitration in RFDCPA Case

Account Recovery

The California Court of Appeals has upheld a lower court’s ruling denying a motion to compel arbitration filed by a collection operation, reaching the same conclusion that the plaintiff never officially consented to arbitration with the original creditor, and allowing a Rosenthal Fair Debt Collection Practices Act case to proceed. A copy of the ruling … The post Calif.

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Beyoncé Is Going on Tour, and a Citi Card Can Help You Get a Ticket

Nerd Wallet

Jae Bratton writes for NerdWallet. Email: jbratton@nerdwallet.com. Jaime Hanson writes for NerdWallet. Email: jhanson@nerdwallet.com. The article Beyoncé Is Going on Tour, and a Citi Card Can Help You Get a Ticket originally appeared on NerdWallet.

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23 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant … The post 23 Companies Seeking Collection Talent first appeared on AccountsRecovery.net.

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Survey: 1 in 4 File Taxes Late. Here’s Why You Shouldn’t Wait to File

Credit Corp

According to the National Retail Federation, almost half of all consumers say they expect to file their taxes in February. Those who are expecting refunds often want to get their returns in early to maximize the chances of a quicker refund. If you know you’ll owe taxes, you might push off filing your refund until April so you have more time before you pay it, but what happens if you file your taxes late?

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Matt Maloney on the Importance of Being Curious

Account Recovery

FFAM360’s Matt Maloney may have been born into the accounts receivable management industry, but he’s not stuck in the past when it comes to collecting debts. Investments in technology and understanding the importance of surrounding yourself with smart people have helped Maloney grow FFAM360 into an operation with six different companies that manage receivables at … The post Matt Maloney on the Importance of Being Curious first appeared on AccountsRecovery.net.

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Judge Remands FDCPA Case Back to State Court, Awards Attorney’s Fees to Plaintiff

Account Recovery

A District Court judge in Wisconsin has granted a plaintiff’s motion to remand a Fair Debt Collection Practices Act case back to state court where it was originally filed and granted the plaintiff’s motion for attorney’s fees and costs because it was “objectively unreasonable” for the defendant to remove the case in the first place. … The post Judge Remands FDCPA Case Back to State Court, Awards Attorney’s Fees to Plaintiff first appeared on AccountsRecovery.n

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My Massachusetts debtor’s check bounced. How do I collect now?

Collections Law

When a check bounces, you can sometimes get paid by simply following up with the person who wrote the check. It might have been a blip and they may be willing to pay. When that doesn’t happen, Massachusetts law may allow you to sue that person and the company named on the check. That’s because, by law, anyone in Massachusetts who writes a bad check may be personally liable for its payment, along with a relatively small amount in damages.

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Daily Digest – February 1. Behind the Curtain with Matt Maloney; Calif. Appeals Court Upholds Denial in RFDCPA Case

Account Recovery

BEHIND THE CURTAIN: MATT MALONEY FFAM360’s Matt Maloney may have been born into the accounts receivable management industry, but he’s not stuck in the past when it comes to collecting debts. Investments in technology and understanding the importance of surrounding yourself with smart people have helped Maloney grow FFAM360 into an operation with six different … The post Daily Digest – February 1.

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Turning Roadblocks into Better Recovery Opportunities

True Accord

Businesses and consumers are buckling up for a bumpy economic road in 2023, but your company doesn’t have to accept that these recovery roadblocks spell inevitable losses. With the right digital communication strategy you can turn challenges into opportunities and engagement into recovered revenue. Let’s look at the roadblocks—and uncover the opportunities.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Storms and Injuries: How Travel Insurance Can Rescue a Ski Trip

Nerd Wallet

Trip delay and cancellation insurance may also pay for extra meals and lodging that travelers may have incurred as a result of the delay. Meghan Coyle writes for NerdWallet. Email: mcoyle@nerdwallet.com. Twitter: @inkwaves. The article Storms and Injuries: How Travel Insurance Can Rescue a Ski Trip originally appeared on NerdWallet.

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How to Get Debt Collectors to Stop Calling after Bankruptcy

Sawin & Shea

The time period leading up to filing for bankruptcy is extremely stressful, as you know. You probably heaved a sigh of relief once you received your case number and were assured that an automatic stay was in effect. Fielding constant phone calls from creditors can be unnerving and stressful – and stress can have a cumulative effect on your physical health as well as your emotional well-being.

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Chase Sapphire Cards Offer Bonus Points on Peloton Equipment

Nerd Wallet

Sara Rathner writes for NerdWallet. Email: srathner@nerdwallet.com. Twitter: @sarakrathner. The article Chase Sapphire Cards Offer Bonus Points on Peloton Equipment originally appeared on NerdWallet.

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Navigating Mortgage Servicing Through the Slow-Moving Homeowner Assistance Fund

Troutman Sanders

The Department of Treasury (DOT) has been slow to dole out the nearly $10 billion available under the Homeowner Assistance Fund (HAF), a pandemic aid program enacted by Congress to provide relief to homeowners. Under the HAF, homeowners can apply for relief, including payoff of deferred balances accrued during pandemic forbearance periods. As of October 2022, only about $2 billion in relief funds have been distributed to approximately 150,000 households.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Used Car Prices Are Dropping: What That Means for Car Buyers

Nerd Wallet

Whitney Vandiver writes for NerdWallet. Email: wvandiver@nerdwallet.com. The article Used Car Prices Are Dropping: What That Means for Car Buyers originally appeared on NerdWallet.

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CFPB Proposes to Dramatically Cut Safe Harbor for Credit Card Late Fees

Troutman Sanders

Today the Consumer Financial Protection Bureau (CFPB) published a proposed rule with request for public comment that would amend Regulation Z to: 1) decrease the safe harbor for credit card late fees to $8 and eliminate altogether a higher safe harbor amount for subsequent late payments; 2) eliminate the annual inflation adjustments for the late fee safe harbor amount; and 3) mandate that late fees must not exceed 25% of the required minimum payment.

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5 Credit Card Trends to Watch in 2023

Nerd Wallet

Sara Rathner writes for NerdWallet. Email: srathner@nerdwallet.com. Twitter: @sarakrathner. The article 5 Credit Card Trends to Watch in 2023 originally appeared on NerdWallet.

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Year-End Report Reveals Continuing Trend of Increased FCRA and Decreased FDCPA and TCPA Filings in 2022

Troutman Sanders

According to a recent year-in-review report by WebRecon, Fair Credit Reporting Act (FCRA) filings continued their slow-but-steady increased pace throughout 2022. On the other hand, filings under the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA) were both significantly down from previous years. Likewise, complaints filed with the CFPB were down for the year.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Airline, Hotel Elite Status: Harder to Get (or Keep) in 2023

Nerd Wallet

Sally French writes for NerdWallet. Email: sfrench@nerdwallet.com. Twitter: @SAFmedia. The article Airline, Hotel Elite Status: Harder to Get (or Keep) in 2023 originally appeared on NerdWallet.

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Pre-Delinquency Measures for Financially Vulnerable Customers

Fico Collections

Home Blog FICO Pre-Delinquency Measures for Financially Vulnerable Customers How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them FICO Admin Tue, 07/02/2019 - 02:45 by Matt Cox VP and General Manager, EMEA expand_less Back To Top Wed, 02/01/2023 - 10:45 Many households are in the midst of a cash-crunch.

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Debt collectors re-evaluate medical debt furnishing in light of data integrity issues

Collection Industry News

A new CFPB report estimates that medical collections tradelines declined by 37 percent between 2018 and 2022. “Market Snapshot: An Update on Third-Party Debt Collections Tradelines Reporting” also found that medical debt constitutes a majority (57 percent) of all collections on credit reports. This decline, as well as insights from CFPB market monitoring, suggests that debt collectors are moving away from reporting (or furnishing) medical bills to credit reporting companies, resulting in fewer m

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Journal Entry #3: The Beauty of Virtual Learning

NACM

I am going on my fourth week of the International Credit & Risk Management (ICRM) online course and I am slightly behind. Not only was I struggling with some aspects of the discussion posts but I also had a six-day family vacation in Puerto Rico. Luckily the instructor was very understanding and let me enjoy my trip while helping me with my que.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.