Getting to Know Jessica Fagen of The Moore Law Group
- Jessica Fagen may dream of working in sports law or owning her own Christmas store, but that hasn’t stopped her from building a career in the accounts receivable management industry. Her attention to detail and organizational skills have made her an indispensable asset and helped propel her up the corporate ladder. Read on to learn more about Jessica, why you’re more likely to see her on the road than at home, and what makes her a great corporate juggler.
- More details here
- This series is sponsored by TEC Services Group
Judge Grants MSJ for Defendant in Early Out Billing Lawsuit
- For a lot of companies that work with healthcare providers, collecting bad debt may just be one component of what that company does for its client. Many companies, for example, offer billing services or early-out collections, working accounts before they go into default and are considered to be bad debt. One such company was sued for allegedly violating the Fair Debt Collection Practices Act by sending a communication to an individual who was represented by counsel and making a false or misleading representation, but the debt in question was not yet in default and therefore not subject to the FDCPA. Which is why a District Court judge granted the defendant’s motion for summary judgment.
- More details here
CFPB Proposes Rule Prohibiting Fees on Instantly Declined Transactions
- The Consumer Financial Protection Bureau yesterday issued a Notice of Proposed Rulemaking that would prohibit banks and financial services companies from assessing non-sufficient funds fees on transactions that are declined in real time.
- More details here.
Penn. AG Settles Enforcement Action with Consumer Attorney Running Debt Settlement Operation
- The Attorney General of Pennsylvania has announced the settlement of an enforcement action against a consumer attorney who also provided debt settlement services that took advance fees from consumers and misled them into believing that attorneys were working on their accounts, when in reality they had been transferred to call center representatives.
- More details here
WORTH NOTING: A professional carpenter shares the tools he uses at his house … Most people living in the United States can’t afford to buy a house … Career coaches weigh in on the most productive things you can get done early in the morning … The best apps for budgeting and managing your money, according to experts … Ways to jumpstart your life if you are feeling stuck … Happy Birthday to the MacIntosh, which turns 40 today … Jon Stewart is returning to “The Daily Show” … How Chipotle is planning on attracting 19,000 members of Generation Z to become new employees.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
