Getting to Know Christopher Wilkerson of Service Corporation International
- Christopher Wilkerson may be a man of few words, but what he does say, he makes count, which is one reason why he has spent nearly three decades working in the ARM industry. Never one to shy away from a challenge, he loves everything that goes along with the task of creating high-performing teams. Read on to learn more about Christopher, what he truly thinks about reality TV even though it doesn’t stop him from watching it, and why he loves win-win scenarios.
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- This series is sponsored by TEC Services Group
Appeals Court Affirms Attorney Fee Award for Plaintiffs in FCRA Case Over Defendant’s ‘Burdensome’ Subpoena
- The Court of Appeals for the Eighth Circuit has affirmed a lower court’s ruling awarding $93,243.50 in attorney fees and costs to the plaintiffs in a Fair Credit Reporting Act suit, arguing the defendant went too far with its discovery requests and for not taking reasonable steps to reduce the burden on the plaintiffs.
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More Consumers Prefer Digital Payment Options for Bills, But are Wary of Debt Collectors: Report
- Digital payment preferences are rapidly increasing among U.S. consumers, offering both opportunities and challenges for professionals in the credit and collection industry, according to the results of a report released this week by ACI Speedpay. With more than three-quarters of Americans now opting to pay their bills digitally, this shift is particularly pronounced among younger generations, such as Gen Z and Millennials, who favor mobile payment channels through apps and digital wallets like Apple Pay and Google Pay. However, this digital shift is accompanied by increased risks, notably online identity theft, affecting nearly one in five consumers. The proliferation of scams is making it harder for collectors, the report notes, because consumers are becoming increasingly uncomfortable sharing personal information with strangers.
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Supreme Court Opts Not Intervene in Latest Student Loan Forgiveness Attempt
- The Supreme Court yesterday rejected the Biden administration’s request to temporarily reinstate its new student debt relief plan, dealing another blow to the White House’s efforts to provide widespread loan forgiveness. The Supreme Court upheld an order he obtained from the Court of Appeals for the Eighth Circuit, which blocked the Biden-Harris administration’s attempt to implement its Saving on a Valuable Education (SAVE) plan. A group of state Attorney Generals — all Republicans — filed suit against the government, accusing it of overstepping its authority by creating the SAVE plan.
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WORTH NOTING: How swing states came to be so influential in presidential politics … Would love to know the backstory to what’s going on here … Workplace rudeness is killing office productivity across the country … Companies are rolling back compensation packages for new hires … Most consumers have a financial regret 💸 and the most common one is not saving for retirement … The surgeon general issued a warning about the stresses of being a parent … These are the majors that more college graduates regret taking … Not satisfied with just giving you 🍕, Pizza Hut is now giving you a table to eat it on, too.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
