The End: If Your Workflows Don’t Terminate, You’ll Be at a Loss

There are at least two types of people who can’t abide loose ends: mob bosses and lawyers.  Focusing on the latter, much of an attorney’s job is the movement toward tying things up, and putting a bow on them.   

 

Now, over the course of the last few years, especially, there has been a lot of talk about the importance of workflows in law firms.  And, it’s true: process is vital to managing a law firm + it’s still something of a competitive advantage for the lawyers who use it, as against those who don’t.  But, like all good things, every workflow must come to an end. 

 

If it doesn’t, you’ve got a problem: you have a loose end. 

Think, for a moment, about all the ways that an incomplete workflow could leave you unfulfilled. 

 

-If you don’t close an intake loop, no one ever becomes a ‘lost lead’ – so, you’re wasting time following up for eternity, without ever placing that person into a drip campaign. 

 

-If you don’t have an additional process for closing a file, you may be leaving data adrift, and missing a marketing opportunity. 

 

-If you can’t close one phase, or are unaware that a phase has completed (eg – document collection), you won’t be able to move onto the next one (eg – drafting). 

 

After all, you need a finish line, to complete the race. 

 

. . . 

 

If you think your law firm workflows needs attention, just reach out + we can help.

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