Remove creditors-rights
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Ringer: Who Should Answer the Phone at Your Law Firm?

NCBA Law Practice Management Blog

Because it surprises and delights clients. Clients and potential clients expect you to have gatekeepers; if you don’t = they’re amazed, and thrilled. Not surprisingly, clients are happy, and revenue increases. Wait, I’m actually talking to the lawyer?!) Some law firm actually employ this method.

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Why Every Lawyer And Client Should Be Fighting To Stop The "Meaningful Attorney Involvement" Doctrine From Spreading

FDCPA Defense

Few things are more fundamental in the law than the principle that a lawyer owes a duty of loyalty to the client, a duty to be vigorous advocate within the bounds of the law, and a duty to maintain the client’s confidences and preserve the attorney-client privilege. Clients expect this of their attorneys, as they should.

Lawyers 40
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Getting Closer: Can You Quote Clients a Total Price?

NCBA Law Practice Management Blog

The job for modern lawyers is to meet and exceed client expectations. So, if you know (now you do) that clients want to know the total cost of representation before engaging a law firm, how do you provide for that? And, if you can find the right value proposition, the new system will work out for both you, and your new clients.

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8 ARM Industry Expert Predictions: Regulations, Consumer Preferences, and Electronic Communications

PDC Flow

The ubiquitous use of electronic communication in the collection industry will prove to be a win for creditors, a win for debt collectors, and a win for consumers.”. I think early on in 2021 the challenges will be staff and the flow of accounts from the original creditors. . “I Client considerations. “My Joann Needleman.