Alleged Communication Conflicts Lead to FDCPA Suit Against Collector
- A debt collector is facing a Fair Debt Collection Practices Act lawsuit because it allegedly required two plaintiffs to make contact either through its portal or by making a phone call which was a problem because the terms and conditions of using the portal required the plaintiff to consent to receive electronic communications — but the plaintiffs wanted the defendant to stop contacting them.
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CFPB Creates Corporate Offender Registry for Non-Banks
- The Consumer Financial Protection Bureau yesterday announced the publication of a final rule that will create a registry aimed at detecting and deterring corporate offenders who have violated consumer protection laws. This registry will track companies subject to federal, state, or local government or court orders, helping to identify repeat offenders and trends in recidivism. This initiative is part of the CFPB’s broader effort to hold lawbreaking companies accountable and curb corporate recidivism.
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NJ AG Proposed Disparate Impact Rule to Fight Discrimination
- The Attorney General of New Jersey yesterday announced a proposed rule that clarifies prohibitions against disparate impact discrimination, including financial situations, and outlines how neutral policies can still result in unlawful discrimination.
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Judge Grants Default Judgment for Plaintiff in FDCPA Case Over Text Message Sent After Cease Request
- A District Court judge in Florida has granted a plaintiff’s motion for default judgment in a Fair Debt Collection Practices Act case after the defendant replied to a cease communication text message with an inquiry about the plaintiff’s ability to make a partial payment. The plaintiff is seeking almost $5,000 in damages and attorney’s fees.
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WORTH NOTING: How artificial intelligence can help you get better sleep … The latest office trend is something called “busy bragging” … Seven of the most famous graves in America … Consumers are starting to see lower prices and discounts on cars and at retailers … Ryan Seacrest is replacing Pat Sajak as the host of “Wheel of Fortune” … Pepsi is no longer the world’s second-biggest soda brand … How much more it’s going to cost you to stay cool this summer … The four most common phrases that are people’s last words and what they can teach you about being happy.
Trailer Tuesday, part I
Trailer Tuesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
