Settling Debt Not Enough for Plaintiff to Have Standing, Judge Dismisses FDCPA Class Action
- A District Court judge in New Jersey has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class-action, ruling the plaintiff lacked standing to sue after claiming the defendant violated the statute by failing to indicate if interest, costs, or fees were included when it referenced the balance that was owed in a collection letter that was sent to the plaintiff, who settled the debt for less than the full balance.
- More details here
RCM Company Discloses Data Breach Impacting 500k Consumers
- A Michigan-based revenue cycle management company that also collects bad debt has disclosed a data breach that compromised the personal information of nearly 500,000 individuals — the second such disclosed incident in the accounts receivable management industry in as many days.
- More details here
More Complex Pricing Leads Consumers to Pay More, CFPB Report Concludes
- The more complicated the pricing structure of a product or service, the more likely that a consumer will pay more, according to a report published yesterday by the Consumer Financial Protection Bureau. The report is another arrow in its attack on junk fees, saying that where consumers have to evaluate prices that are broken into sub-parts instead of one total fee, they will overpay.
- More details here
23 Companies Seeking Collection Talent
- Wondering if there might be something out there that is better suited for you? Is your dream job hiring? Find out the answer by checking this week’s job listings summary, or just do some research about how much companies in your neck of the woods are paying new hires these days.
- More details here
Uown Leasing Taps Skit.ai’s Multichannel Conversational AI Solution To Scale Collection Operations
- Skit.ai, the leading provider of Conversational AI solutions for the accounts receivables industry, announced today its partnership with Uown Leasing, a Florida-based provider of lease-to-own, flexible payment solutions for consumer products.
- More details here
WORTH NOTING: A list of the most endangered historic places in the United States … Four self-defense tips from an expert to help you stay safe if you are ever attacked … A popular Halloween decoration has already sold out, six months before October 31 … The older we get, the lonelier we get, according to a new study … Dave & Buster’s is going to let people start gambling on some of its games … The average American values his or her time at $240 an hour … Americans’ pay gains rose faster than expected so far this year … COVID-19 hospitalizations have hit a record low, according to the CDC.
Riddles for your Wednesday
How to deal with social anxiety at parties
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.