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Daily Digest – March 28. Getting to Know Joel Blackburn of Cornerstone Licensing; Judge Denies Defendant’s MJOP in FDCPA Case Over Tax Debt

Account Recovery

Getting to Know Joel Blackburn of Cornerstone Licensing Judge Denies Defendant’s MJOP in FDCPA Case Over Tax Debt Judge Denies MTD, Rules Credit Union Meets WVCCPA Definition of ‘Debt Collector’ in Convenience Fee Case CFPB Issues Guidance Over ‘Free’ Money Transfers, Claims of How Fast Funds Are Available WORTH NOTING: What life is like for […]

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CFPB Takes Action to Halt False Claims of 'Free' International Money Transfers

Consumer Finance

The Consumer Financial Protection Bureau issued a new circular warning remittance transfer providers that false advertising about the cost or speed of sending a remittance transfer can violate federal law.

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Bills Introduced in House, Senate to Lower Workweek to 32 Hours

Account Recovery

A bill has been introduced in both chambers of Congress that would mandate a 32-hour workweek — with no corresponding loss in pay — for full-time workers in the United States, as a means of allowing employees to share in productivity gains that technology has created over the past several decades.

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Your business went to small claims court-Now what?

American Profit Recovery

Many organizations and commonly small businesses will attempt to get customers to pay on outstanding invoices through various methods. However, for a wide range of reasons, small businesses can struggle to get timely payments, which ultimately affects cash flow. One method that many small businesses have employed over the years is taking customers to small claims court.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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5 Effective Strategies for Getting Clients to Pay Invoices on Time

Enterprise Recovery

Are you finding it challenging to get your clients to pay their invoices on time? Delays can be frustrating, impacting your cash flow and potentially causing financial strain. Several effective strategies can be implemented to streamline your payment process and ensure timely payments from your clients. Check out these five effective strategies to improve your payment process and boost your cash flow.

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Cordray Lays Out Changes Coming to Student Loan Servicing Sites

Account Recovery

The Department of Education’s Federal Student Aid is planning to release “an entirely new federal student loan servicing environment” in 2024, according to FSA’s chief operating officer, Richard Cordray, who laid out the changes that are coming in a blog post yesterday.

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Debt collections-your mission critical part of business cash flow

American Profit Recovery

A healthy debt collection process helps businesses of all sizes maintain positive cash flow which is critical for many reasons. Cash flow is the backbone of any size business and positive cash flow keeps a business healthy and strong. It allows for consistent operations, a healthy bottom line, meeting the needs of your workforce and the confidence to know that you have the resources to grow if needed.

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The Role of Collection Agencies in Business Debt Recovery

Optio Solutions

Compliance and Brand Protection: A Moving Target Reputable collection agencies specialize in navigating the ever-changing landscape of debt collection regulations. While the Fair Debt Collection Practices Act (FDCPA) sets a national baseline, many states have additional regulations that can be complex and constantly evolving. Keeping up with these changes internally can be a significant burden… The post The Role of Collection Agencies in Business Debt Recovery appeared first on Optio.

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Building Successful Collections Teams: Strategies for Recruitment and Growth

Qualco

By George Fertakis , Senior Business Consultant at QUALCO. In our recent study on the collections sector conducted in partnership with Deloitte France, difficulty in finding the right staff emerged as a key challenge for respondents, both among those managing Banks’ collections departments and those overseeing servicing operations. This seems to be a recurring theme.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Consumer Advisory: Opportunity to cancel student loan debt ends soon

Consumer Finance

Many student loan borrowers have an opportunity to have their entire student loans cancelled or receive more credit towards cancellation, but they must act before April 30, 2024.

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California AG Endorses Bill Banning Medical Debt Credit Reporting

Account Recovery

The Attorney General of California today announced he is throwing his support behind a bill in the state legislature that, among other provisions, would prohibit medical debts from being reported on consumers’ credit reports. The bill goes as far as to prohibit the credit reporting agencies from even accepting information about consumers’ medical debts.

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Time is Money-the true cost of in-house collections

American Profit Recovery

If your organization is burdened with negative cash flow, your ability to keep customers current in their financial obligations becomes mission critical. Approaches to achieving that and getting customers to pay you regularly differ. Many organizations still rely on in-house debt collection teams as part of their accounts receivable program. While in theory, this may have moderate benefits, relying on internal resources for all your collection activity may ultimately be a negative.

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Unexpected medical costs can lead to a need for bankruptcy

Roths Child Law

Some people think of their health insurance as an assurance that they won’t ever have to face exorbitant medical care expenses. Unfortunately, catastrophic health conditions can quickly result in thousands of dollars in medical expenses, even for those who have insurance. People who are facing healthcare costs that are so high they can’t conceivably pay their bills may realize they have to do something before they drown in debt.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Virginia Governor Vetoes Bill that Would Have Expanded Class Actions

Troutman Sanders

On March 14, Virginia Governor Glenn Youngkin vetoed House Bill (HB) 418 that would have created a vehicle for class actions in Virginia state courts and would have broadened statutory damages under the Virginia Consumer Protection Act (VCPA). The bill could still become law if two thirds of both chambers vote to override Youngkin’s veto, but the bill originally passed the House with only 51 “Yes” votes to 49 “No,” and passed the Senate 21 to 18.

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Statement of CFPB Director Rohit Chopra and Chief Technologist Erie Meyer on Enhancing Agency Capabilities to Address Transformative Technologies

Consumer Finance

The CFPB is working to be a leader when it comes to building agency capabilities to address transformative technologies.

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6 reasons to build a career in debt collections

American Profit Recovery

Building a career in the debt collection profession can offer so many rewards and benefits for people who are looking for a stable career with growth opportunities. By forging a career in debt collections, you have an opportunity to work in an industry that is not only financially rewarding but gives you tremendous opportunity to help people daily. The debt collection industry has made dramatic changes in recent years.

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Martin Lewis investigates shady actions by UK Debt Collection Company

UK debt collections

In the United Kingdom, an intriguing scenario has surfaced within the UK’s debt collection sector and the infamous Martin Lewis. This involves the controversial activities of a UK Debt Collection company, Barratt Smith Brown, who have been accused of sending emails with a signature resembling that of the globally renowned late pop singer, Michael Jackson.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Money Orders vs. Cashier’s Checks: Which Is Better?

Credit Corp

Money orders and cashier’s checks are both payment methods similar to personal checks. However, a money order is issued and guaranteed by the retailer where it was purchased, while a cashier’s check is issued and guaranteed by a bank. Money orders and cashier’s checks are payment methods that look much like personal checks. Their similarities may make it difficult to choose between a money order versus a cashier’s check.

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Submission of CFPB Director Rohit Chopra to the Appraisal Subcommittee Regarding Oversight of the Appraisal Foundation

Consumer Finance

On March 8, 2024, CFPB Director Rohit Chopra submitted a comment to the Appraisal Subcommittee regarding oversight of The Appraisal Foundation.

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Judge Denies Defendant’s MJOP in FDCPA Case Over Tax Debt

Account Recovery

What constitutes a debt? The definition seems to change by the day. A District Court judge in Connecticut has denied a defendant’s motion for judgment on the pleadings, ruling the debt in question does meet the Fair Debt Collection Practice Act’s definition of a debt and that the suit should proceed.

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5 Tips for Drafting M&A Closing Checklists

Jimerson Firm

In the complex and fast-paced world of business mergers and acquisitions (M&A), the creation of a comprehensive closing checklist is crucial. The closing checklist serves as a deal roadmap, ensuring that all critical steps are taken, and no detail is overlooked. A well-prepared closing checklist can significantly streamline the closing process, minimize risks, facilitate discussions, and get the parties working together to close the deal.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.

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Plant Hire firm enters liquidation despite nearly 50 years of trading

UK debt collections

A well known Scottish plant hire firm has entered liquidation after near half a century of trade. All jobs have been lost at a Fife based plant hire firm James Penman (Plant hire) Limited as it was put into liquidation despite trading nearly 50 years. Thirty five members of staff have been made redundant at family-run James Penman Plant Hire in Kirkcaldy after joint provisional liquidators were appointed on Tuesday, March 5.

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The Main Event: Three Important Calendar Management Tips for Lawyers

NCBA Law Practice Management Blog

Most attorneys should probably be ruled by their calendars, with law practices running on deadlines. That’s especially true for litigation firms, which take direction from court rules and judges about when and how things get done. Of course, the problem with just taking a final deadline, and dropping that onto the calendar ( like: attend a hearing, send a document), is that you’re usually left just triaging everything , at the very last minute.

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Prepared Remarks of CFPB Director Rohit Chopra at the Peterson Institute for International Economics Event on Revitalizing Bank Merger Review

Consumer Finance

Director Chopra provided remarks at the Peterson Institute for International Economics on ways to improve the rigor of bank merger review.

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Daily Digest – March 27. Judge Approves Settlement in FDCPA Class Action That Exceeds 1% Net Worth Cap; Visa, Mastercard to Lower Interchange Fees, Settling 20-Year-Old Suit

Account Recovery

Judge Approves Settlement in FDCPA Class Action That Exceeds 1% Net Worth Cap Visa, Mastercard to Lower Interchange Fees, Settling 20-Year-Old Suit CFPB, FTC Ramping Up Tech Capabilities, Staff 27 Companies Seeking Collection Talent WORTH NOTING: Now that Spring is on the way, here is the best patio furniture and how to shop for it […]

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?