Trending Articles

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Oregon Gov. Signs Garnishment, Collection Bill into Law

Account Recovery

The governor of Oregon has signed a bill into law that raises the amount of money that can be protected by consumers from garnishments and keeps them from a “financial death spiral because of debt collection,” according to the sponsor of the bill.

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CFPB Takes Action Against Coding Boot Camp BloomTech and CEO Austen Allred for Deceiving Students and Hiding Loan Costs

Consumer Finance

The CFPB issued an order against BloomTech and its CEO for deceiving students about the cost of loans and making false claims about graduates’ hiring rates.

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Separate Plaintiffs File FDCPA Suits After Sending Exact Refusal Message to Same Defendant

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Preparing Your Business For A Debt Collection Agency

Enterprise Recovery

Is your business struggling with unpaid invoices or clients not paying on time? Many companies often turn to professional debt collection agencies for assistance when this happens. Before you hand over your delinquent accounts to a collection agency, it's important to understand their role and how they can help your business. Learn how to effectively prepare your business for working with a debt collection agency to recover outstanding payments.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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CFPB Finds Violations of Credit Report Accuracy Requirements, Including for Survivors of Human Trafficking

Consumer Finance

The CFPB today published an edition of Supervisory Highlights to share key findings from recent examinations about continuing accuracy problems in the credit reporting system.

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Arrear View Mirror: How to Collect More Money in Your Law Firm

NCBA Law Practice Management Blog

Law firms usually collect money in arrears, ie – we’ve done the work, now kindly pay us. Most often, that payment is collected via a standard invoicing process. A bill is sent to the client; then, the firm waits to get paid. And waits. And waits. That’s because the way that attorneys have always managed the process has placed the control of the situation exclusively in the hands of their clients.

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How to Fix Your Credit in 5 Steps

Credit Corp

Whether you realize it or not, your credit score can have a significant impact on your life. It can determine whether you can buy a home, get an auto loan, secure an apartment, and, in some cases, land a job. If your credit is anything less than stellar, you may need to ask yourself, “Is it time to fix my credit?” In this post, we’ll cover five of the best ways to fix your credit: Get a copies of your credit report Address any errors on your credit report s Protect and nurture your credit

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Changes to the Homeowners’ Association Act: HB 437 Expands Property Owners’ Rights to Use Their Property

Jimerson Firm

“Why does the HOA care what I do in my backyard?” is an all-too-common question posed by homeowners. Responsible for maintaining the community rules, facilities, and appearance, homeowners’ associations have an important role in upholding community standards. However, a common complaint amongst owners revolves around their homeowners’ association’s (“HOA”) authority to govern what happens in the back or side yard of a home out of sight of the rest of the HOA.

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Welcome to the Debt Resolution Funnel: Insights from 20MM Consumers

True Accord

When it comes to financial and lending services, the customer journey doesn’t drop off once a consumer enters delinquency—in fact, quite the opposite. In the world of debt collection, understanding this unique, and often overlooked, part of the customer journey is critical to securing repayment and debt recovery. Welcome to the Debt Resolution Funnel.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Daily Digest – April 18. Getting to Know Eddie Antoniewicz of Royal Credit Union; Judge Dismisses FDCPA Suit Over Collection Disclaimer

Account Recovery

Getting to Know Eddie Antoniewicz of Royal Credit Union Judge Dismisses FDCPA Suit Over Collection Disclaimer Pathward Bank to Pay $700k in Fines, Penalties For Seizing Funds Paid to Debt Collectors CFPB Fines Vocational School for Deceiving Students, Hiding Finance Charges WORTH NOTING: What you eat during the day can have an impact on how […]

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Insolvency rising again says Trade body

UK debt collections

INSOLVENCY activity has again increased in the south east, according to the UK’s insolvency and restructuring trade body. R3 figures showed a rise in this activity from 246 in February to 261 in March, remaining consistent with the 12-month high of 277 in March 2023. The body has warned trends are continuing to rise, following its analysis of data from Creditsafe.

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CFPB Comment to Illinois Joint Committee on Administrative Rules on the State’s Proposed Community Reinvestment Act Rules

Consumer Finance

The CFPB’s Deputy Director submits this CFPB comment to the Illinois Joint Committee on the state’s proposed community reinvestment rules, specifically in support of provisions addressing appraisal bias.

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This Fair Housing Month, We Demand Housing Justice  

Prosperity Now

This April marks the 56th anniversary of the Fair Housing Act, a landmark piece of legislation which outlawed housing discrimination and hoped to foster racial integration by giving everyone the ability to access the same neighborhoods and housing opportunities.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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How to Help Young Adults File Taxes

Credit Corp

[This is a guest post contributed by Jessica Chung, Programs Director at FitMoney] Millions of Americans will file their taxes this spring, but for many, they’ll be first-time filers. As parents, teachers and caregivers for young adults, we want to be sure that our children are financially savvy and secure, but these new taxpayers likely haven’t received the proper financial education needed to successfully file.

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Getting to Know Eddie Antoniewicz of Royal Credit Union

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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Retail Insolvencies climb 19% in the UK

UK debt collections

New analysis by Mazars has found that the number of insolvencies by retailers has increased 19% in the past year to 2,195 in 2023/24 up from 1,843 in 2022/23. High profile retail insolvencies include The Body Shop in February, as well as fashion brand Ted Baker and online luxury fashion retailers MatchesFashion and Farfetch. Cautious consumer spending, and higher interest rates have also impacted the rise.

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CFPB Report Identifies Financial and Privacy Risks to Consumers in Video Gaming Marketplaces

Consumer Finance

The CFPB issued a report examining the growth of digital commerce in online video games and virtual worlds.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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How to Reduce Your Collection Cost and Boost Your Cash Flow

Taurus Collect

In the dynamic landscape of business, maintaining a healthy cash flow remains a paramount challenge, particularly in the face of rising collection costs. This is where the innovative concept of No Cure No Pay debt collection in the UK presents a compelling solution. Designed to mitigate financial risks and enhance efficiency in debt recovery, this approach offers businesses a safety net, ensuring they only incur a cost upon successful collection.

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Understanding the Florida Land Trust Act: When and When Not to Use a Land Trust

Jimerson Firm

Florida’s real estate landscape is dynamic and, at times, complex. One tool that real estate attorneys are often asked about and property owners often consider is the Florida Land Trust, governed by the Florida Land Trust Act, Sec. 689.071, Florida Statutes. This blog serves as an introduction to what a land trust is, explores the nuances of the Florida Land Trust Act (the “Act”), highlights when forming a land trust in Florida can be advantageous, and crucially, identifies when it might n

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Judge Dismisses ‘Convenient Communication’ Case for Lack of Standing

Account Recovery

It might not be a ruling on the merits of the plaintiff’s claim, but a District Court judge in New York has dismissed a Fair Debt Collection Practices Act “only convenient way to communicate” case on the grounds the plaintiff did not suffer a concrete injury and does not have standing to sue.

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Enabling Financial Integrity: A Blueprint for Responsible Debt Recovery

Qualco

Responsible debt collection practices have become vital for financial institutions looking to build trust, enhance customer relationships, and contribute to a fair financial landscape. Our report , " Enabling Financial Integrity: A Blueprint for Responsible Debt Recovery " , guides you to navigate critical legislation and strategic collection approaches t o align with the highest collection standards.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.

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CFPB Updates Supervision Designation Procedures

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) issued a procedural rule to update how the agency designates a nonbank for supervision.

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How Do Prepaid Debit Cards Work?

Credit Corp

A prepaid debit card isn’t connected to your bank account. Instead, you buy the card from an authorized retailer, activate it, and then load money onto it. Cash is king, but not everyone wants to carry a wallet full of cash wherever they go. You could always use a debit card or a credit card, but what if you don’t want to share your personal information with another financial institution?

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Data Breach Class Action Defense – Understanding Negligence Claims

Jimerson Firm

Modern Florida businesses often collect significant amounts of personal information in the ordinary course of their business. This information is attractive to threat actors who regularly use confidential information to commit identity fraud and to sell such information to other nefarious persons or entities. Accordingly, motivated and sophisticated hacker collectives often target healthcare providers and Florida businesses trying to compromise this valuable, sensitive information.

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Daily Digest – April 16. Suit Accuses Law Firm of Filing False Affidavit of Service; CFPB Letters Demonstrate Support for State Medical Debt Credit Reporting Efforts

Account Recovery

Suit Accuses Law Firm of Filing False Affidavit of Service CFPB Letters Demonstrate Support for State Medical Debt Credit Reporting Efforts Judge Recommends Dismissal of FCRA ‘Permissible Purpose’ Case Against Collector Ed. Dept.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?