Sat.Apr 13, 2024 - Fri.Apr 19, 2024

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4 Advantages of AI in Debt Collections

Qualco

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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Arrear View Mirror: How to Collect More Money in Your Law Firm

NCBA Law Practice Management Blog

Law firms usually collect money in arrears, ie – we’ve done the work, now kindly pay us. Most often, that payment is collected via a standard invoicing process. A bill is sent to the client; then, the firm waits to get paid. And waits. And waits. That’s because the way that attorneys have always managed the process has placed the control of the situation exclusively in the hands of their clients.

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Oregon Gov. Signs Garnishment, Collection Bill into Law

Account Recovery

The governor of Oregon has signed a bill into law that raises the amount of money that can be protected by consumers from garnishments and keeps them from a “financial death spiral because of debt collection,” according to the sponsor of the bill.

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Insolvency rising again says Trade body

UK debt collections

INSOLVENCY activity has again increased in the south east, according to the UK’s insolvency and restructuring trade body. R3 figures showed a rise in this activity from 246 in February to 261 in March, remaining consistent with the 12-month high of 277 in March 2023. The body has warned trends are continuing to rise, following its analysis of data from Creditsafe.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Reshaping Debt Collections with the QCR Accelerator

Qualco

THE NEW ERA OF CONSUMER LENDING In today ’ s rapidly evolving financial landscape, the significant increase in consumer lending presents new challenges for financial institutions, particularly in managing collections. These challenges are compounded by reliance on outdated systems that are inefficient, manual-intensive, and costly to maintain. To address these issues, our latest blog explores the QCR Accelerator, a state-of-the-art , plug-and-play collection software specifically designed to str

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Daily Digest – April 18. Getting to Know Eddie Antoniewicz of Royal Credit Union; Judge Dismisses FDCPA Suit Over Collection Disclaimer

Account Recovery

Getting to Know Eddie Antoniewicz of Royal Credit Union Judge Dismisses FDCPA Suit Over Collection Disclaimer Pathward Bank to Pay $700k in Fines, Penalties For Seizing Funds Paid to Debt Collectors CFPB Fines Vocational School for Deceiving Students, Hiding Finance Charges WORTH NOTING: What you eat during the day can have an impact on how […]

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Understanding the Florida Land Trust Act: When and When Not to Use a Land Trust

Jimerson Firm

Florida’s real estate landscape is dynamic and, at times, complex. One tool that real estate attorneys are often asked about and property owners often consider is the Florida Land Trust, governed by the Florida Land Trust Act, Sec. 689.071, Florida Statutes. This blog serves as an introduction to what a land trust is, explores the nuances of the Florida Land Trust Act (the “Act”), highlights when forming a land trust in Florida can be advantageous, and crucially, identifies when it might n

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Enabling Financial Integrity: A Blueprint for Responsible Debt Recovery

Qualco

Responsible debt collection practices have become vital for financial institutions looking to build trust, enhance customer relationships, and contribute to a fair financial landscape. Our report , " Enabling Financial Integrity: A Blueprint for Responsible Debt Recovery " , guides you to navigate critical legislation and strategic collection approaches t o align with the highest collection standards.

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CFPB Updates Supervision Designation Procedures

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) issued a procedural rule to update how the agency designates a nonbank for supervision.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Getting to Know Eddie Antoniewicz of Royal Credit Union

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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Judge Dismisses ‘Convenient Communication’ Case for Lack of Standing

Account Recovery

It might not be a ruling on the merits of the plaintiff’s claim, but a District Court judge in New York has dismissed a Fair Debt Collection Practices Act “only convenient way to communicate” case on the grounds the plaintiff did not suffer a concrete injury and does not have standing to sue.

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Daily Digest – April 16. Suit Accuses Law Firm of Filing False Affidavit of Service; CFPB Letters Demonstrate Support for State Medical Debt Credit Reporting Efforts

Account Recovery

Suit Accuses Law Firm of Filing False Affidavit of Service CFPB Letters Demonstrate Support for State Medical Debt Credit Reporting Efforts Judge Recommends Dismissal of FCRA ‘Permissible Purpose’ Case Against Collector Ed. Dept.

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Judge Dismisses FDCPA Suit Over Collection Disclaimer

Account Recovery

A District Court judge in New York has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case, ruling that the communication alleged to have violated the statute does not meet the threshold for being a communication in connection with the collection of a debt.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Pathward Bank to Pay $700k in Fines, Penalties For Seizing Funds Paid to Debt Collectors

Account Recovery

The Attorney General of New York yesterday announced that a financial institution will pay $700,000 in fines and penalties for illegally freezing customer accounts and sending debt collectors tens of thousands of dollars that should have been protected or exempt from garnishment.

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CFPB Fines Vocational School for Deceiving Students, Hiding Finance Charges

Account Recovery

The Consumer Financial Protection Bureau yesterday announced an enforcement action against a for-profit vocational school accused of deceiving students about the cost of loans and making false claims about post-graduation hiring rates.

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Gov’t Cancels $7.4B in Student Loans

Account Recovery

The federal government announced on Friday that it had approved an additional $7.4 billion in student loan debt relief for nearly 300,000 borrowers, many of whom were signed up for the administration’s new income-driven repayment program.

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23 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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CFPB Updates Rule For Supervising Nonbanks

Account Recovery

The Consumer Financial Protection Bureau yesterday issued a final rule updating its processes for how it identifies and designates non-banks for supervision. The rule was issued as a result of organizational changes at the Bureau, the CFPB said.

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Mass. AG Releases Guidance on Use of AI

Account Recovery

The Attorney General of Massachusetts yesterday released guidance surrounding the use of artificial intelligence and the obligations that companies have under state consumer protection and data privacy laws to make sure the technology doesn’t take advantage of or otherwise deceive consumers.

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Suit Accuses Law Firm of Filing False Affidavit of Service

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

Law Firms 130
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Judge Recommends Dismissal of FCRA ‘Permissible Purpose’ Case Against Collector

Account Recovery

In a case that was defended by Martin Golden Lyons Watts Morgan with local representation by Smith Debnam, a Magistrate Court judge in South Carolina has recommended that a Fair Credit Reporting Act lawsuit against a debt collector be dismissed because the plaintiff failed to plead facts that the defendant did not have a permissible […]

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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CFPB Letters Demonstrate Support for State Medical Debt Credit Reporting Efforts

Account Recovery

The Consumer Financial Protection Bureau has made no secret of the fact that it wants states to be more proactive when it comes to regulating the financial services industry, and now there are a couple of pieces of evidence to show just how supportive the Bureau is of those efforts.

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Ed. Dept. Releases Student Loan Repayment Data

Account Recovery

The Department of Education has released data regarding repayment trends following the end of the student loan payment moratorium with the intention of noting how many borrowers are making their loan payments on time and how the average payment among those making payments has “nearly” returned to its pre-pandemic level.

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Appeals Court Affirms Ruling for Defendants in FDCPA Case

Account Recovery

The Court of Appeals for the Third Circuit has upheld a summary judgment ruling in favor of the defendants in a Fair Debt Collection Practices Act case, ruling that the plaintiff’s claims were outside the FDCPA’s one year statute of limitations and his attempt to request verification of the debt “was untimely by many years.

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Judge Grants MSJ for Plaintiffs in FDCPA Case Over Expletive-Laced Communications

Account Recovery

Being accused of calling someone a “mother [expletive]” when attempting to collect on a debt and then not responding to a motion of summary judgment filed by the plaintiffs is a bold strategy, but it might have more to do with the defendant not having a lawyer who is representing it anymore, and that might […]

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.