Trending Articles

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Uown Leasing Taps Skit.ai’s Multichannel Conversational AI Solution To Scale Collection Operations

Account Recovery

The Florida-based payment plan provider has chosen Skit.ai’s Conversational AI solution to streamline its collection efforts. NEW YORK, NY (April 30, 2024) – Skit.ai, the leading provider of Conversational AI solutions for the accounts receivables industry, announced today its partnership with Uown Leasing, a Florida-based provider of lease-to-own, flexible payment solutions for consumer products.

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Ethical Collection Techniques For Recovering Late Payments

Enterprise Recovery

In today's competitive business landscape, it's important to manage late payments while upholding positive client relationships. Use the following techniques to navigate the delicate balance of recovering outstanding debts while maintaining trust and loyalty with your clients. Discover ethical collection practices to help recover late payments while maintaining positive client relationships.

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CFPB Finds 15 Million Americans Have Medical Bills on Their Credit Reports

Consumer Finance

The CFPB today released research showing that 15 million Americans still have medical bills on their credit reports despite changes by Equifax, Experian, and TransUnion.

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Timeshare Company closed down due to huge fraud

UK debt collections

A Timeshare risk management company which claimed to help people exit their timeshare contracts in Tenerife has been shut down leaving clients at a loss Timeshare Legals Limited was wound-up following investigations by the Insolvency Service which found no proper accounting records, hundreds of clients left with unfulfilled claims and the transfer of client funds to a company in Spain with the same name, Timeshare Legals SL, and the same director, creating a lack of transparency.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Navigating credit card use after filing for bankruptcy

Roths Child Law

Following bankruptcy, managing credit card usage requires a strategic approach to rebuilding financial stability and creditworthiness. This involves understanding credit scores and the importance of responsible financial habits. Some tips to help you navigate credit card use after you file for bankruptcy can be found here. Understanding credit scores Understanding the intricacies of credit scores is crucial post-bankruptcy, as it highlights the significance of rebuilding creditworthiness.

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Pa. State Judge Dismisses Hunstein Case for Lack of Standing

Account Recovery

In a case that was defended by the teams at Martin Golden Lyons Watts Morgan and Lippes Mathias, a state court judge in Pennsylvania has dismissed a Hunstein case on the grounds the plaintiff lacked standing to sue, saying that there “appears to be little difference” between the agency printing and mailing a letter or […]

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CFPB Publishes Research Finding Higher Price Complexity Leads Consumers to Pay More

Consumer Finance

The CFPB issued a new report that suggests consumers tend to pay more for products that have more complex pricing structures.

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English Football Legend banned from being a Company Director

UK debt collections

John Barnes, the former England and Liverpool footballer, has been banned as a company director after his business failed to pay tens of thousands of pounds in tax. John Barnes Media Limited failed to pay more than £190,000 in corporation tax and VAT between 2018 and 2020, it was revealed following an investigation by the Insolvency Service. HMRC was the firm’s only known creditor when it ceased trading.

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Can Bankruptcy Get Rid of My Credit Card Debt in Broomfield, CO?

Debt Free Colorado

Finding Solutions to Discharge Your Credit Card Debt Many find themselves struggling if they should file for bankruptcy because of their credit cards. High-interest rates, unexpected expenses, and even medical bills can quickly turn manageable payments into a suffocating burden. If you’re in this situation, you’re not alone in Broomfield, CO.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Why Hiring a Debt Collection Agency Can Save Your Small Business Money and Hassle

JMA

For many small to medium-sized business owners across Australia, managing finances smoothly is crucial for survival, yet outstanding debts can throw a wrench in the works. When invoices remain unpaid, it’s not just an annoyance; it can disrupt your cash flow and put your business’s health at risk. While the idea of handling debt collection.

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Appeals Court Vacates Ruling in FDCPA Case to Dismiss for Lack of Standing

Account Recovery

The Court of Appeals for the Third Circuit has vacated a lower court’s opinion in a Fair Debt Collection Practices Act case, but only to dismiss the complaint because the plaintiff lacked standing to sue, instead of dismissing the case because the plaintiff failed to state a claim.

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CFPB Finds Junk Fees and High Costs Pervade Health Savings Accounts

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today released a report detailing the complex costs and fees that many consumers with health savings accounts are forced to pay.

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Federal Trade Commission Declares Non-Compete Agreements to be Unenforceable Unfair Competition

Price Meese

Federal Trade Commission Declares Non-Compete Agreements to be Unenforceable Unfair Competition On April 24, 2024, the Federal Trade Commission issued its “Non-Compete Clause Final Rule” (the “Rule”). [1] The Rule declares that non-compete agreements will be a form of unfair competition in all states. A non-compete agreement is defined as a term of an agreement or policy of employment that would interfere with an employee’s seeking or accepting work with any other employer, or operating any kin

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Loan Origination Definition, Process, Examples

Qualco

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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‘Jong’ en ‘oud’: het overbruggen van de leeftijdskloof in de financiële sector

On Guard

51% van de jongere generatie (18 tot 34 jaar) vindt dat hun generatie meer openstaat voor datagedreven werken dan hun ‘oudere’ collega’s, zo blijkt uit een recent onderzoek van Onguard. Maar wat betekent dit in het tijdperk van digitale transformatie en de snelle uitbreiding van technologie op de werkplek? En hoe kunnen bedrijven deze leeftijdskloof benutten om technologie op de best mogelijke manier te integreren?

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Daily Digest – April 29. Appeals Court Vacates Ruling in FDCPA Case to Dismiss for Lack of Standing; Cordray Resigns from Student Loan Post

Account Recovery

Appeals Court Vacates Ruling in FDCPA Case to Dismiss for Lack of Standing Cordray Resigns from Student Loan Post FTC Publishes Final Health Breach Notification Rule Compliance Digest – April 29 WORTH NOTING: If your bedroom isn’t as big as you want it to be, here are some ideas to help you maximize your space […]

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Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on Reviewing Investments in and Takeovers of Banks

Consumer Finance

As Americans suddenly realized they could not withdraw their funds from Sam Bankman-Fried’s FTX in November 2022, they wondered whether they would ever get their money back. In FTX’s bankruptcy filing was an unusual item: a deposit account held by FTX worth roughly $50 million at Farmington State Bank.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Digital-First Debt Collection Delivers 35% Liquidation Increase for Leading Telecoms

True Accord

Telecom Industry Evolves, But Call-and-Collect Can’t Keep Up The telecommunications industry has evolved hand-in-hand with most consumer communication preferences throughout the decades. From the last remaining landlines to mobile and internet services, it’s challenging to find a consumer that doesn’t subscribe to a Telecom service. Yet while Telecoms enable customers to communicate and access products and services via digital channels wherever they go, the industry’s own methodology for communi

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Barron & Newburger’s Latest Risk Management Guidance

BN Lawyers

Here’s the latest risk management guidance, published in March 2024, from B&N’s Attorneys Risk Management practice group. BN- Tip of the Month – Lawyers Fraud Avoidance Duties Clarified – March 2024 The post Barron & Newburger’s Latest Risk Management Guidance appeared first on Barron & Newburger, P.C.

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April 2024 – The Power of Positivity

Jimerson Firm

Featured in the April 2024 Issue: Partner’s Perspective: Stepping Out of Your Comfort Zone in the Workplace “In our fast-paced world, filled with ambitious goals and grand aspirations, it is easy to overlook the significance of small victories. However, there is a profound impact that celebrating small wins can have on our overall sense of positivity and well-being. “ Blog Highlights Curiosities, Ruminations and Various Eccentricities of Firm Biz READ NEWSLETTER The post April 2024 &

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Data Breach at Collection Agency Compromises Info on 2M Consumers

Account Recovery

A Pennsylvania collection operation has suffered a data breach that has compromised the personal information of nearly 2 million individuals, according to a filing the company has made with the Maine Attorney General. What Happened: Back on February 26, the company — FBCS — discovered unauthorized access to certain systems in its network.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.

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Statement of CFPB Director Rohit Chopra on Medical Financial Products

Consumer Finance

CFPB Director Rohit Chopra issued a statement on the “captive consumer” model of health savings accounts (HSAs).

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Member Spotlight: Achieving Credit Success

NACM

NACM's Professional Certification Program gives all credit professionals tools for success. With six levels of certification, credit managers have a wide range of options to learn about—whether it is learning something completely new or brushing up on already acquired skills. Heather Will, CBA, credit manager at Anchor Industries, Inc. (E.

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What Are Preferential Payments in Bankruptcy?

Sawin & Shea

Before someone makes a bankruptcy filing, it is not uncommon for debtors to feel as if they have to make some tough decisions. Which creditors can they pay? Which ones will not get the payment they’re owed? This typically occurs because the debtor doesn’t have the money to pay all of their creditors, so they feel they need to rank which ones are more important to pay first.

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Class-Action FDCPA Suit Filed Over Previously Settled Debt

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?